feat: implement StepEngine architecture for assistant onboarding and configuration flows

.opencode/skills/tx-admin-endpoint/SKILL.md

@@ -0,0 +1,86 @@
+---
+name: tx-admin-endpoint
+description: "Trigger: crear colección, nueva colección, crear endpoint, nuevo endpoint, Models, api, turnosxpress admin. Reglas para crear colecciones y endpoints del backend admin de turnosxpress."
+license: Apache-2.0
+metadata:
+  author: gentleman-programming
+  version: "1.0"
+---
+
+## Activation Contract
+
+Load this skill when creating a new collection or a new endpoint in the `server` backend of the turnosxpress admin (the API consumed by admins/employees, not the public client app). Applies to both the data layer (`server/src/Models`) and the HTTP layer (`server/src/api`). Example to imitate: `Clients`, `Posts`, `SchedulesDisabled`.
+
+## Hard Rules
+
+- Use the ACTUAL paths: collections live in `server/src/Models/<Name>/`, endpoints in `server/src/api/<Name>/`. The folder name is the collection name (e.g. `Clients`, `Posts`).
+- A collection is ALWAYS exactly 3 files with separated responsibilities (never collapse them):
+
+| File | Owns | Forbidden here |
+|------|------|-----------------|
+| `<Name>.Interface.ts` | All TS types: `*Params` (Create/Update/Delete/Find), `IX`, `IXDocument` re-export, `IXAdapter`, `IXManager`, view/result types. | No Mongoose, no business logic. |
+| `<Name>.Adapter.Mongoose.ts` | Mongoose ONLY: `Schema`, `IXDocument extends IX & Document`, `model()`, and pure DB ops (`create`, `delete`, `find`, `findOne`, `paginate`). Implements `IXAdapter`. | No business rules, NO security checks. |
+| `<Name>.ts` | Business rules AND security. A `<Name>Manager implements IXManager` class that instantiates the adapter in the constructor; exported as a singleton (`const XList = new ...Manager(); export default XList;`). | No Schema, no `model()`. |
+
+- SECURITY STANDARD (mandatory, even though `Clients.ts` inlines it — that is legacy): use the shared helpers from `server/src/helpers/check.ts`:
+  - `validateSessionUser({ sessionUser })` — confirm the session user exists. Call FIRST in any method that receives `sessionUser`.
+  - `validatePermissionsByCompany({ companyId, sessionUser })` — confirm the company exists AND the session user has ADMIN role. Call whenever a `companyId` is involved.
+  - Modern reference: `server/src/Models/Posts/Posts.ts`, `server/src/Models/SchedulesDisabled/SchedulesDisabled.ts`.
+  - Role checks beyond ADMIN (EMPLOYEE, etc.) go through `EmployeesList.checkPermission` / `checkRoleById`.
+- An endpoint is ALWAYS 2 files:
+  - `<Name>.Controller.ts` — tsoa decorators. One controller class per `@Route("resource/action")`. Each handler `@Post()`, takes `@Body()`, sets status, wraps in try/catch and returns `new ApiValidationError(500, message)` on error. Import `ApiValidationError` from `../../Models/Server.Error.model`.
+  - `<Name>.Service.ts` — thin: each method `await connect(process.env.DATABASE_CONNECTION)` then delegates to the manager singleton. No business logic here.
+- `authenticationMiddleware` (from `server/src/middleware/authentication.ts`) MUST be applied with `@Middlewares(authenticateMiddleware)` on EVERY controller, UNLESS the endpoint is intentionally public. Never omit it without explicit confirmation (see Ask Before Building).
+- 99% of endpoints use `@Post()`. Default to POST; use GET/other only with a concrete, justified reason.
+- After adding/changing controllers, regenerate the tsoa routes/spec: `npm run routes` (binds `tsoa spec-and-routes`); compile with `npm run build`.
+
+## Decision Gates
+
+| Situation | Decision |
+|-----------|----------|
+| Does the method take `sessionUser`? | Call `validateSessionUser` first. |
+| Does the method act on a `companyId`? | Then `validatePermissionsByCompany`. |
+| Endpoint exposed in the admin backend? | Default: `@Middlewares(authenticateMiddleware)`. |
+| Endpoint hits WhatsApp notification / public recovery / ratings or another abuse-prone path? | Consider `rateLimiter` (or `ratingRateLimiter`) from `server/src/middleware/ratelimiter.ts`. When both apply: `@Middlewares([rateLimiter, authenticateMiddleware])`. |
+| Internal/system-only endpoint? | Use `systemTokenMiddleware` instead of/with the above. |
+| Doubt about middleware, role, or method? | STOP and ask. See Ask Before Building. |
+
+## Ask Before Building (HARD — security first)
+
+STOP and ask the user BEFORE writing security or middleware code whenever there is ANY doubt. Never guess on these:
+
+1. Which validations/roles/plan features the new method requires (ADMIN vs EMPLOYEE vs extra feature gates).
+2. Whether the endpoint should be public (no `authenticateMiddleware`) or authenticated. A missing auth middleware is a security hole — when unsure, default to KEEPING `authenticateMiddleware` and confirm.
+3. Whether `rateLimiter` should be applied to a given endpoint. Do NOT add it by default; ask when the endpoint could be abuse-prone.
+4. Whether a non-POST method is genuinely needed.
+
+Ask at most a couple of focused questions, then wait. Do not proceed by assumption on security.
+
+## Execution Steps
+
+Creating a collection:
+
+1. Create `server/src/Models/<Name>/<Name>.Interface.ts` — define all params, `IX`, `IXAdapter`, `IXManager`, view/result types.
+2. Create `server/src/Models/<Name>/<Name>.Adapter.Mongoose.ts` — schema, `IXDocument`, `model()`, pure DB ops implementing `IXAdapter`.
+3. Create `server/src/Models/<Name>/<Name>.ts` — `<Name>Manager implements IXManager`; instantiate the adapter in the constructor; put business rules; call `validateSessionUser` / `validatePermissionsByCompany` at the top of each secured method; export a singleton default.
+4. Re-check Ask Before Building for any unconfirmed security requirement.
+
+Creating an endpoint:
+
+1. Create `server/src/api/<Name>/<Name>.Service.ts` — one method per action, `connect(process.env.DATABASE_CONNECTION)` then delegate to the manager singleton.
+2. Create `server/src/api/<Name>/<Name>.Controller.ts` — one controller class per `@Route`; `@Middlewares(authenticateMiddleware)` unless confirmed public; `@Post()` + `@Body()`; try/catch returning `ApiValidationError`.
+3. Apply Decision Gates (rateLimiter? system token? method?).
+4. Regenerate routes: `npm run routes` then `npm run build`.
+
+## Output Contract
+
+Return: files created, the singletons/middlewares wired, any security decision that was confirmed with the user, and whether `npm run routes` / `npm run build` were run.
+
+## References
+
+- `server/src/Models/Clients/Clients.ts`, `Clients.Interface.ts`, `Clients.Adapter.Mongoose.ts` — canonical 3-file collection example (note: Clients inlines security; do NOT copy that part).
+- `server/src/Models/Posts/Posts.ts` — modern security pattern using the shared helpers.
+- `server/src/helpers/check.ts` — `validateSessionUser`, `validatePermissionsByCompany`, `validatePermissionsByClient`.
+- `server/src/api/Clients/Clients.Controller.ts`, `Clients.Service.ts` — endpoint pattern (Controller + Service).
+- `server/src/middleware/authentication.ts`, `server/src/middleware/ratelimiter.ts` — middleware sources.
+- `server/tsoa.json`, `server/package.json` (`npm run routes`) — route generation.

bot-admin-api/.env

@@ -1,4 +1,4 @@
-DATABASE_CONNECTION = mongodb://horacio:frx8us2w@192.168.1.50:20215/turnosxpress
+DATABASE_CONNECTION = mongodb://horacio:frx8us2w@localhost:20215/turnosxpress
 DATABASE_CONNECTION_ATLAS = mongodb+srv://horacio:frx8us2w@reservar.a2cgd.mongodb.net/reservar
 DATABASE_CONNECTION_LOCAL = mongodb://horacio:frx8us2w@192.168.1.50:20215/turnosxpress
 

notification-sender/jest.config.cjs

@@ -0,0 +1,20 @@
+module.exports = {
+    preset: "ts-jest",
+    testEnvironment: "node",
+    testMatch: ["**/__tests__/**/*.ts", "**/?(*.)+(spec|test).ts"],
+    moduleNameMapper: {
+        "^(\\.{1,2}/.*)\\.js$": "$1",
+    },
+    transform: {
+        "^.+\\.tsx?$": [
+            "ts-jest",
+            {
+                useESM: false,
+                tsconfig: {
+                    module: "CommonJS",
+                    moduleResolution: "node",
+                },
+            },
+        ],
+    },
+};

notification-sender/package.json

@@ -6,7 +6,8 @@
     "scripts": {
         "dev": "NODE_NO_WARNINGS=1 DOTENV_DISABLE_TELEMETRY=1 node --loader ts-node/esm src/index.ts",
         "build": "tsc",
-        "start": "node dist/index.js"
+        "start": "node dist/index.js",
+        "test": "jest --config jest.config.cjs"
     },
     "keywords": [],
     "author": "",
@@ -14,8 +15,11 @@
     "description": "",
     "devDependencies": {
         "@types/axios": "^0.9.36",
+        "@types/jest": "^30.0.0",
         "@types/mongoose": "^5.11.96",
         "@types/node": "^24.3.3",
+        "jest": "^30.4.2",
+        "ts-jest": "^29.4.11",
         "ts-node": "^10.9.2",
         "typescript": "^5.9.2"
     },

notification-sender/src/Models/Jobs/ChannelDispatchers.ts

@@ -0,0 +1,185 @@
+import { logDone, logError, logIntent } from "../../config/logger.js";
+
+export interface DispatchResult {
+    success: boolean;
+    providerResponse?: string;
+    error?: string;
+}
+
+function formatResponseFailure(endpoint: string, data: unknown): string {
+    const serialized = JSON.stringify(data);
+    return `${endpoint} returned success=false${serialized && serialized !== "{}" ? ` data=${serialized}` : " without error details"}`;
+}
+
+function getApiBaseUrl(): string {
+    const raw = process.env.API_URL || "";
+
+    if (!raw.trim()) {
+        return "";
+    }
+
+    try {
+        return new URL(raw).origin;
+    } catch {
+        return raw.replace(/\/$/, "");
+    }
+}
+
+function buildApiUrl(path: string): string {
+    return `${getApiBaseUrl()}${path}`;
+}
+
+function formatDispatchError(error: unknown): string {
+    if (typeof error === "object" && error !== null && "isAxiosError" in error) {
+        const axiosError = error as {
+            message?: string;
+            response?: { status?: number; data?: unknown };
+        };
+        const details = [
+            axiosError.response?.status ? `status=${axiosError.response.status}` : undefined,
+            axiosError.response?.data !== undefined ? `data=${JSON.stringify(axiosError.response.data)}` : undefined,
+            axiosError.message ? `message=${axiosError.message}` : undefined,
+        ].filter(Boolean);
+
+        return details.join(" ") || "Axios request failed without details";
+    }
+
+    return error instanceof Error ? error.message : String(error);
+}
+
+export async function dispatchWhatsApp(params: {
+    companyId: string;
+    appointmentId: string;
+    type: string;
+    systemToken: string;
+    phoneNumber: string;
+    message: string;
+    companyOwnerId: string;
+}): Promise<DispatchResult> {
+    try {
+        if (!params.phoneNumber.trim() || !params.message.trim() || !params.companyOwnerId.trim()) {
+            return { success: false, error: "WhatsApp dispatch requires phoneNumber, message, and companyOwnerId" };
+        }
+
+        // Send worker-rendered content directly so cancellation jobs survive appointment deletion.
+        const axios = (await import("axios")).default;
+        const response = await axios.post(
+            buildApiUrl("/notifications/send-wap"),
+            {
+                systemToken: params.systemToken,
+                phoneNumber: params.phoneNumber,
+                message: params.message,
+                companyId: params.companyId,
+                sessionUser: params.companyOwnerId,
+            },
+            {
+                headers: { "Content-Type": "application/json" },
+            }
+        );
+
+        logDone(`WhatsApp dispatched for company ${params.companyId}`);
+        return { success: true, providerResponse: JSON.stringify(response.data) };
+    } catch (error) {
+        const msg = formatDispatchError(error);
+        logError(`WhatsApp dispatch failed for company ${params.companyId}:`, msg);
+        return { success: false, error: msg };
+    }
+}
+
+export async function dispatchEmail(params: {
+    appointmentId: string;
+    systemToken: string;
+    type: string;
+    email: string;
+    subject: string;
+    message: string;
+}): Promise<DispatchResult> {
+    try {
+        if (!params.email.trim() || !params.subject.trim() || !params.message.trim()) {
+            return { success: false, error: "Email dispatch requires email, subject, and message" };
+        }
+
+        // Send worker-rendered content directly so cancellation jobs survive appointment deletion.
+        const axios = (await import("axios")).default;
+        const response = await axios.post(
+            buildApiUrl("/notifications/send-email"),
+            {
+                systemToken: params.systemToken,
+                email: params.email,
+                subject: params.subject,
+                message: params.message,
+            },
+            {
+                headers: { "Content-Type": "application/json" },
+            }
+        );
+
+        const responseData = response.data as { success?: boolean };
+        if (responseData.success === false) {
+            return {
+                success: false,
+                error: formatResponseFailure("notifications/send-email", response.data),
+            };
+        }
+
+        logDone(`Email dispatched to ${params.email}`);
+        return { success: true, providerResponse: JSON.stringify(response.data) };
+    } catch (error) {
+        const msg = formatDispatchError(error);
+        logError(`Email dispatch failed for ${params.email}:`, msg);
+        return { success: false, error: msg };
+    }
+}
+
+export async function dispatchSystem(params: {
+    systemToken: string;
+    userId: string;
+    subject: string;
+    message: string;
+    companyId?: string;
+    serviceId?: number;
+    conversationId?: string;
+    type?: string;
+    code?: string;
+}): Promise<DispatchResult> {
+    try {
+        if (!params.userId.trim() || !params.subject.trim() || !params.message.trim()) {
+            return { success: false, error: "System dispatch requires userId, subject, and message" };
+        }
+
+        // Delegate to the server API for system notification
+        const axios = (await import("axios")).default;
+        const response = await axios.post(
+            buildApiUrl("/systemnotifications/create"),
+            {
+                userId: params.userId,
+                subject: params.subject,
+                message: params.message,
+                companyId: params.companyId,
+                serviceId: params.serviceId,
+                conversationId: params.conversationId,
+                type: params.type,
+                code: params.code,
+                systemToken: params.systemToken,
+            },
+            {
+                headers: { "Content-Type": "application/json" },
+            }
+        );
+
+        const responseData = response.data as { success?: boolean };
+        if (responseData.success === false) {
+            return {
+                success: false,
+                error: formatResponseFailure("systemnotifications/create", response.data),
+            };
+        }
+
+        logDone(`System notification dispatched to user ${params.userId}`);
+        return { success: true, providerResponse: JSON.stringify(response.data) };
+    } catch (error) {
+        const msg = formatDispatchError(error);
+        logError(`System notification dispatch failed for user ${params.userId}:`, msg);
+        return { success: false, error: msg };
+    }
+}

notification-sender/src/Models/Jobs/JobProcessor.ts

@@ -0,0 +1,270 @@
+import { logDone, logError, logIntent } from "../../config/logger.js";
+import { NotificationJobModel, INotificationJob } from "./NotificationJob.Adapter.Mongoose.js";
+import { WhatsAppThrottleClass } from "./WhatsAppThrottle.js";
+import { dispatchWhatsApp, dispatchEmail, dispatchSystem } from "./ChannelDispatchers.js";
+import { resolveNotificationContent } from "./NotificationContentResolver.js";
+
+const POLL_INTERVAL_MS = 5000;
+const BASE_RETRY_DELAY_MS = 5000;
+const MAX_JITTER_MS = 3000;
+const THROTTLE_RETRY_DELAY_MS = 8000;
+const DEFAULT_CLEANUP_INTERVAL_MS = 60 * 60 * 1000;
+const SUPPORTED_APPOINTMENT_NOTIFICATION_TYPES = new Set(["creation", "reminder", "cancellation"]);
+
+function resolveCleanupIntervalMs(): number {
+    const raw = process.env.NOTIFICATION_JOB_CLEANUP_INTERVAL_MS;
+    if (!raw) return DEFAULT_CLEANUP_INTERVAL_MS;
+
+    const parsed = Number(raw);
+    return Number.isFinite(parsed) && parsed >= 0 ? parsed : DEFAULT_CLEANUP_INTERVAL_MS;
+}
+
+function resolveAppointmentNotificationType(type: unknown): string {
+    return typeof type === "string" && SUPPORTED_APPOINTMENT_NOTIFICATION_TYPES.has(type) ? type : "reminder";
+}
+
+export function buildPendingJobQuery(now: Date) {
+    return {
+        status: "pending",
+        scheduledAt: { $lte: now },
+        $or: [{ nextRetryAt: { $exists: false } }, { nextRetryAt: null }, { nextRetryAt: { $lte: now } }],
+    };
+}
+
+export function calculateNextRetryAt(attempt: number, now: Date): Date {
+    const delay = BASE_RETRY_DELAY_MS * Math.pow(2, attempt - 1);
+    const jitter = Math.floor(Math.random() * MAX_JITTER_MS);
+    return new Date(now.getTime() + delay + jitter);
+}
+
+export function buildStartOfDay(date: Date): Date {
+    return new Date(date.getFullYear(), date.getMonth(), date.getDate());
+}
+
+function getJobId(job: { id?: unknown; _id?: unknown; appointmentId?: unknown; channel?: unknown; get?: (path: string) => unknown }): string {
+    const value = job.id || job._id || job.get?.("_id");
+    if (value) return String(value);
+
+    const appointmentId = job.appointmentId || job.get?.("appointmentId");
+    const channel = job.channel || job.get?.("channel");
+    return appointmentId || channel ? `unknown appointment=${String(appointmentId || "n/a")} channel=${String(channel || "n/a")}` : "unknown";
+}
+
+export class JobProcessor {
+    private jobModel: NotificationJobModel;
+    private throttle: WhatsAppThrottleClass;
+    private polling = false;
+    private cleanupTimeout?: NodeJS.Timeout;
+    private cleanupIntervalMs: number;
+
+    constructor() {
+        this.jobModel = new NotificationJobModel();
+        this.throttle = new WhatsAppThrottleClass();
+        this.cleanupIntervalMs = resolveCleanupIntervalMs();
+    }
+
+    public async startPolling(): Promise<void> {
+        if (this.polling) return;
+        this.polling = true;
+        logIntent("JobProcessor: starting poll loop");
+        await this.cleanupOldJobs();
+        this.scheduleCleanup();
+        this.poll();
+    }
+
+    public stopPolling(): void {
+        this.polling = false;
+        if (this.cleanupTimeout) {
+            clearTimeout(this.cleanupTimeout);
+            this.cleanupTimeout = undefined;
+        }
+        logIntent("JobProcessor: stopping poll loop");
+    }
+
+    private scheduleCleanup(): void {
+        if (!this.polling || this.cleanupIntervalMs <= 0) return;
+
+        this.cleanupTimeout = setTimeout(async () => {
+            await this.cleanupOldJobs();
+            this.scheduleCleanup();
+        }, this.cleanupIntervalMs);
+    }
+
+    private async cleanupOldJobs(now = new Date()): Promise<void> {
+        const cutoff = buildStartOfDay(now);
+
+        try {
+            const deletedCount = await this.jobModel.deleteBeforeScheduledAt(cutoff);
+            logDone(`JobProcessor: cleaned ${deletedCount} old notification jobs before ${cutoff.toISOString()}`);
+        } catch (error) {
+            logError(`JobProcessor: cleanup error before ${cutoff.toISOString()}`, error);
+        }
+    }
+
+    private async poll(): Promise<void> {
+        if (!this.polling) return;
+
+        try {
+            const now = new Date();
+            const pendingJobs = await this.jobModel.notificationJobList
+                .find(buildPendingJobQuery(now))
+                .sort({ scheduledAt: 1 })
+                .exec();
+
+            if (pendingJobs.length > 0) {
+                logIntent(`JobProcessor: found ${pendingJobs.length} pending jobs`);
+                await this.processJobs(pendingJobs);
+            }
+        } catch (error) {
+            logError("JobProcessor: poll error", error);
+        }
+
+        setTimeout(() => this.poll(), POLL_INTERVAL_MS);
+    }
+
+    private async processJobs(jobs: any[]): Promise<void> {
+        // Group by companyId
+        const grouped = new Map<string, any[]>();
+        for (const job of jobs) {
+            const companyId = String(job.companyId);
+            if (!grouped.has(companyId)) {
+                grouped.set(companyId, []);
+            }
+            grouped.get(companyId)!.push(job);
+        }
+
+        for (const [companyId, companyJobs] of grouped) {
+            for (const job of companyJobs) {
+                await this.processJob(job, companyId);
+            }
+        }
+    }
+
+    private async processJob(job: any, companyId: string): Promise<void> {
+        const now = new Date();
+        const jobId = getJobId(job);
+
+        try {
+            // Check throttle for WhatsApp
+            if (job.channel === "whatsapp") {
+                if (!this.throttle.canSend(companyId)) {
+                    const nextRetryAt = new Date(now.getTime() + THROTTLE_RETRY_DELAY_MS);
+                    await this.jobModel.notificationJobList.updateOne(
+                        { _id: job._id },
+                        { $set: { status: "pending", nextRetryAt } }
+                    ).exec();
+                    logIntent(`JobProcessor: job ${jobId} throttled WhatsApp for company ${companyId}; retry at ${nextRetryAt.toISOString()}`);
+                    return;
+                }
+            }
+
+            const nextAttempt = job.attempts + 1;
+            await this.jobModel.notificationJobList.updateOne(
+                { _id: job._id },
+                { $set: { status: "processing", attempts: nextAttempt } }
+            ).exec();
+
+            const dispatchJob = {
+                ...job,
+                _id: job._id || job.get?.("_id"),
+                appointmentId: job.appointmentId || job.get?.("appointmentId"),
+                channel: job.channel || job.get?.("channel"),
+                attempts: nextAttempt,
+            };
+            const content = await resolveNotificationContent(job);
+            const appointmentNotificationType = resolveAppointmentNotificationType(job.type);
+
+            let result;
+            switch (job.channel) {
+                case "whatsapp":
+                    result = await dispatchWhatsApp({
+                        companyId,
+                        appointmentId: String(job.appointmentId),
+                        type: appointmentNotificationType,
+                        systemToken: `${process.env.API_KEY}`,
+                        phoneNumber: content.phoneNumber || "",
+                        message: content.message,
+                        companyOwnerId: content.companyOwnerId || "",
+                    });
+                    break;
+                case "email":
+                    result = await dispatchEmail({
+                        appointmentId: String(job.appointmentId),
+                        systemToken: `${process.env.API_KEY}`,
+                        type: appointmentNotificationType,
+                        email: content.email || "",
+                        subject: content.subject,
+                        message: content.message,
+                    });
+                    break;
+                case "system":
+                    result = await dispatchSystem({
+                        systemToken: `${process.env.API_KEY}`,
+                        userId: content.userId || "",
+                        subject: content.subject,
+                        message: content.message,
+                        companyId: String(job.companyId),
+                        type: job.type,
+                        code: String(job.appointmentId),
+                    });
+                    break;
+                default:
+                    result = { success: false, error: `Unknown channel: ${job.channel}` };
+            }
+
+            if (result.success) {
+                if (job.channel === "whatsapp") {
+                    this.throttle.recordSent(companyId);
+                }
+
+                await this.jobModel.notificationJobList.updateOne(
+                    { _id: job._id },
+                    {
+                        $set: {
+                            status: "sent",
+                            sentAt: new Date(),
+                            providerResponse: result.providerResponse,
+                        },
+                    }
+                ).exec();
+                logDone(`JobProcessor: job ${jobId} sent via ${job.channel}`);
+            } else {
+                await this.handleFailure(dispatchJob, result.error || "Unknown error");
+            }
+        } catch (error) {
+            const msg = error instanceof Error ? error.message : String(error);
+            await this.handleFailure({ ...job, attempts: job.attempts + 1 }, msg);
+        }
+    }
+
+    private async handleFailure(job: any, errorMessage: string): Promise<void> {
+        const now = new Date();
+        const jobId = getJobId(job);
+
+        if (job.attempts >= job.maxAttempts) {
+            await this.jobModel.notificationJobList.updateOne(
+                { _id: job._id },
+                {
+                    $set: {
+                        status: "failed",
+                        lastError: errorMessage,
+                    },
+                }
+            ).exec();
+            logError(`JobProcessor: job ${jobId} failed permanently after ${job.attempts} attempts`, errorMessage);
+        } else {
+            const nextRetryAt = calculateNextRetryAt(job.attempts, now);
+            await this.jobModel.notificationJobList.updateOne(
+                { _id: job._id },
+                {
+                    $set: {
+                        status: "pending",
+                        lastError: errorMessage,
+                        nextRetryAt,
+                    },
+                }
+            ).exec();
+            logError(`JobProcessor: job ${jobId} failed attempt ${job.attempts}/${job.maxAttempts}; retry at ${nextRetryAt.toISOString()}`, errorMessage);
+        }
+    }
+}

notification-sender/src/Models/Jobs/NotificationContentResolver.ts

@@ -0,0 +1,191 @@
+import mongoose, { Model } from "mongoose";
+import { INotificationJobDocument, NotificationJobType } from "./NotificationJob.Adapter.Mongoose.js";
+
+const { Schema, model, models } = mongoose;
+
+interface AppointmentDocument {
+    _id: unknown;
+    companyId: unknown;
+    serviceId?: unknown;
+    clientId?: unknown;
+    userId?: unknown;
+    start: Date;
+}
+
+interface ClientDocument {
+    _id: unknown;
+    userId?: unknown;
+    firstName?: string;
+    lastName?: string;
+    email?: string;
+}
+
+interface UserDocument {
+    _id: unknown;
+    email?: string;
+    firstName?: string;
+    lastName?: string;
+}
+
+interface ServiceDocument {
+    _id: unknown;
+    name?: string;
+}
+
+interface CompanyDocument {
+    _id: unknown;
+    name?: string;
+    ownerId?: unknown;
+}
+
+export interface ResolvedNotificationContent {
+    email?: string;
+    phoneNumber?: string;
+    userId?: string;
+    companyOwnerId?: string;
+    subject: string;
+    message: string;
+}
+
+const appointmentSchema = new Schema(
+    {
+        companyId: { type: Schema.Types.ObjectId, required: true, ref: "Companie" },
+        serviceId: { type: Schema.Types.ObjectId, required: false, ref: "Service" },
+        clientId: { type: Schema.Types.ObjectId, required: false, ref: "Client" },
+        userId: { type: Schema.Types.ObjectId, required: false, ref: "User" },
+        start: { type: Date, required: true },
+    },
+    { strict: false }
+);
+
+const clientSchema = new Schema(
+    {
+        userId: { type: Schema.Types.ObjectId, required: false, ref: "User" },
+        firstName: { type: String, required: false },
+        lastName: { type: String, required: false },
+        email: { type: String, required: false },
+    },
+    { strict: false }
+);
+
+const userSchema = new Schema(
+    {
+        email: { type: String, required: false },
+        firstName: { type: String, required: false },
+        lastName: { type: String, required: false },
+    },
+    { strict: false }
+);
+
+const serviceSchema = new Schema(
+    {
+        name: { type: String, required: false },
+    },
+    { strict: false }
+);
+
+const companySchema = new Schema(
+    {
+        name: { type: String, required: false },
+        ownerId: { type: Schema.Types.ObjectId, required: false, ref: "User" },
+    },
+    { strict: false }
+);
+
+const Appointment = (models.Appointment || model<AppointmentDocument>("Appointment", appointmentSchema)) as Model<AppointmentDocument>;
+const Client = (models.Client || model<ClientDocument>("Client", clientSchema)) as Model<ClientDocument>;
+const User = (models.User || model<UserDocument>("User", userSchema)) as Model<UserDocument>;
+const Service = (models.Service || model<ServiceDocument>("Service", serviceSchema)) as Model<ServiceDocument>;
+const Company = (models.Company || model<CompanyDocument>("Company", companySchema)) as Model<CompanyDocument>;
+
+function compactName(...parts: Array<string | undefined>): string {
+    return parts.filter(Boolean).join(" ").trim();
+}
+
+function formatDateTime(value?: Date): string {
+    if (!value) return "fecha pendiente";
+    return new Intl.DateTimeFormat("es-AR", {
+        dateStyle: "short",
+        timeStyle: "short",
+        timeZone: "America/Argentina/Buenos_Aires",
+    }).format(value);
+}
+
+export function buildNotificationText(params: {
+    type: NotificationJobType;
+    appointment?: AppointmentDocument | null;
+    client?: ClientDocument | null;
+    service?: ServiceDocument | null;
+    company?: CompanyDocument | null;
+}): Pick<ResolvedNotificationContent, "subject" | "message"> {
+    const companyName = params.company?.name || "TurnosXpress";
+    const serviceName = params.service?.name || "tu turno";
+    const appointmentDate = formatDateTime(params.appointment?.start);
+
+    switch (params.type) {
+        case "creation":
+            return {
+                subject: `Alta de turno en ${companyName}`,
+                message: `Tu turno para ${serviceName} en ${companyName} fue confirmado para el ${appointmentDate}.`,
+            };
+        case "reminder":
+            return {
+                subject: `Recordatorio de turno en ${companyName}`,
+                message: `Te recordamos tu turno para ${serviceName} en ${companyName} el ${appointmentDate}.`,
+            };
+        case "update":
+            return {
+                subject: `Turno actualizado en ${companyName}`,
+                message: `Tu turno para ${serviceName} en ${companyName} fue actualizado. Nueva fecha: ${appointmentDate}.`,
+            };
+        case "cancellation":
+            return {
+                subject: `Turno cancelado en ${companyName}`,
+                message: `Tu turno para ${serviceName} en ${companyName} del ${appointmentDate} fue cancelado.`,
+            };
+    }
+}
+
+export async function resolveNotificationContent(job: INotificationJobDocument): Promise<ResolvedNotificationContent> {
+    if ((job.type === "creation" || job.type === "reminder" || job.type === "cancellation") && job.payload) {
+        const { email, phoneNumber, userId, companyOwnerId } = job.payload;
+        const subject = job.channel === "email"
+            ? job.payload.emailSubject
+            : job.channel === "system"
+                ? job.payload.systemSubject
+                : job.payload.subject;
+        const message = job.channel === "whatsapp"
+            ? job.payload.wapMessage
+            : job.channel === "email"
+                ? job.payload.emailMessage
+                : job.payload.systemMessage;
+        const fallbackSubject = subject || job.payload.subject;
+        const fallbackMessage = message || job.payload.message;
+        if (fallbackSubject?.trim() && fallbackMessage?.trim()) {
+            return {
+                email: email?.trim(),
+                phoneNumber: phoneNumber?.trim(),
+                userId: userId ? String(userId) : undefined,
+                companyOwnerId: companyOwnerId ? String(companyOwnerId) : undefined,
+                subject: fallbackSubject.trim(),
+                message: fallbackMessage.trim(),
+            };
+        }
+    }
+
+    const appointment = await Appointment.findOne({ _id: job.appointmentId }).lean().exec();
+    const client = await Client.findOne({ _id: job.clientId }).lean().exec();
+    const company = await Company.findOne({ _id: job.companyId }).lean().exec();
+    const service = appointment?.serviceId ? await Service.findOne({ _id: appointment.serviceId }).lean().exec() : null;
+    const userId = client?.userId || appointment?.userId || company?.ownerId;
+    const user = userId ? await User.findOne({ _id: userId }).lean().exec() : null;
+    const text = buildNotificationText({ type: job.type, appointment, client, service, company });
+    const email = client?.email || user?.email;
+
+    return {
+        email: email?.trim(),
+        userId: userId ? String(userId) : undefined,
+        subject: text.subject.trim(),
+        message: text.message.trim(),
+    };
+}

notification-sender/src/Models/Jobs/NotificationJob.Adapter.Mongoose.ts

@@ -0,0 +1,113 @@
+import mongoose, { Document, Model, Schema, model } from "mongoose";
+
+export type NotificationChannel = "whatsapp" | "email" | "system";
+export type NotificationJobStatus = "pending" | "processing" | "sent" | "failed" | "cancelled";
+export type NotificationJobType = "creation" | "reminder" | "update" | "cancellation";
+
+export interface NotificationJobPayload {
+    email?: string;
+    phoneNumber?: string;
+    userId?: string;
+    companyOwnerId?: string;
+    subject?: string;
+    message?: string;
+    emailSubject?: string;
+    emailMessage?: string;
+    wapMessage?: string;
+    systemSubject?: string;
+    systemMessage?: string;
+}
+
+export interface INotificationJob {
+    _id: string;
+    companyId: string;
+    appointmentId: string;
+    clientId: string;
+    channel: NotificationChannel;
+    type: NotificationJobType;
+    scheduledAt: Date;
+    status: NotificationJobStatus;
+    attempts: number;
+    maxAttempts: number;
+    lastError?: string;
+    nextRetryAt?: Date;
+    providerResponse?: string;
+    payload?: NotificationJobPayload;
+    createdAt: Date;
+    updatedAt: Date;
+    sentAt?: Date;
+}
+
+export interface INotificationJobDocument extends Omit<INotificationJob, "_id">, Document {}
+
+export class NotificationJobModel {
+    schema: Schema;
+    notificationJobList: Model<INotificationJobDocument>;
+
+    constructor() {
+        this.schema = new Schema(
+            {
+                companyId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Companie",
+                },
+                appointmentId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Appointment",
+                },
+                clientId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Client",
+                },
+                channel: {
+                    type: String,
+                    required: true,
+                    enum: ["whatsapp", "email", "system"],
+                },
+                type: {
+                    type: String,
+                    required: true,
+                    enum: ["creation", "reminder", "update", "cancellation"],
+                },
+                scheduledAt: { type: Date, required: true },
+                status: {
+                    type: String,
+                    required: true,
+                    enum: ["pending", "processing", "sent", "failed", "cancelled"],
+                    default: "pending",
+                },
+                attempts: { type: Number, required: true, default: 0 },
+                maxAttempts: { type: Number, required: true, default: 3 },
+                lastError: { type: String, required: false },
+                nextRetryAt: { type: Date, required: false },
+                providerResponse: { type: String, required: false },
+                payload: { type: Schema.Types.Mixed, required: false },
+                sentAt: { type: Date, required: false },
+            },
+            {
+                timestamps: true,
+            }
+        );
+
+        this.schema.index({ status: 1, scheduledAt: 1 });
+        this.schema.index({ status: 1, scheduledAt: 1, nextRetryAt: 1 });
+        this.schema.index({ companyId: 1, status: 1 });
+        this.schema.index({ appointmentId: 1 });
+
+        this.notificationJobList = model<INotificationJobDocument>(
+            "NotificationJob",
+            this.schema
+        );
+    }
+
+    async deleteBeforeScheduledAt(cutoff: Date): Promise<number> {
+        const result = await this.notificationJobList.deleteMany({
+            scheduledAt: { $lt: cutoff },
+        }).exec();
+
+        return result.deletedCount || 0;
+    }
+}

notification-sender/src/Models/Jobs/WhatsAppThrottle.ts

@@ -0,0 +1,28 @@
+const DEFAULT_MIN_INTERVAL_MS = 8000;
+const JITTER_MAX_MS = 8000;
+
+export class WhatsAppThrottleClass {
+    private lastSentAt: Map<string, number> = new Map();
+    private minIntervalMs: number;
+
+    constructor(minIntervalMs: number = DEFAULT_MIN_INTERVAL_MS) {
+        this.minIntervalMs = minIntervalMs;
+    }
+
+    canSend(companyId: string): boolean {
+        const lastSent = this.lastSentAt.get(companyId);
+        if (!lastSent) {
+            return true;
+        }
+
+        const elapsed = Date.now() - lastSent;
+        const jitter = Math.floor(Math.random() * JITTER_MAX_MS);
+        const requiredInterval = this.minIntervalMs + jitter;
+
+        return elapsed >= requiredInterval;
+    }
+
+    recordSent(companyId: string): void {
+        this.lastSentAt.set(companyId, Date.now());
+    }
+}

notification-sender/src/Models/Jobs/__tests__/ChannelDispatchers.test.ts

@@ -0,0 +1,71 @@
+import axios from "axios";
+import { dispatchEmail, dispatchWhatsApp } from "../ChannelDispatchers.js";
+
+jest.mock("axios");
+
+const mockedAxios = axios as jest.Mocked<typeof axios>;
+
+describe("ChannelDispatchers", () => {
+    beforeEach(() => {
+        jest.clearAllMocks();
+        process.env.API_URL = "https://api.example.com/base";
+        process.env.API_KEY = "system-token";
+        mockedAxios.post.mockResolvedValue({
+            data: { success: true },
+            status: 200,
+            statusText: "OK",
+            headers: {},
+            config: { url: "" },
+        });
+    });
+
+    it("sends the job type in the email notification payload", async () => {
+        await dispatchEmail({
+            appointmentId: "appointment-1",
+            systemToken: "system-token",
+            type: "creation",
+            email: "client@example.com",
+            subject: "Appointment created",
+            message: "Creation message",
+        });
+
+        expect(mockedAxios.post).toHaveBeenCalledWith(
+            "https://api.example.com/notifications/send-email",
+            {
+                systemToken: "system-token",
+                email: "client@example.com",
+                subject: "Appointment created",
+                message: "Creation message",
+            },
+            {
+                headers: { "Content-Type": "application/json" },
+            }
+        );
+    });
+
+    it("sends the job type in the WhatsApp system notification payload", async () => {
+        await dispatchWhatsApp({
+            companyId: "company-1",
+            appointmentId: "appointment-1",
+            type: "creation",
+            systemToken: "system-token",
+            phoneNumber: "5491112345678",
+            message: "Creation message",
+            companyOwnerId: "owner-1",
+        });
+
+        expect(mockedAxios.post).toHaveBeenCalledWith(
+            "https://api.example.com/notifications/send-wap",
+            {
+                systemToken: "system-token",
+                phoneNumber: "5491112345678",
+                message: "Creation message",
+                companyId: "company-1",
+                sessionUser: "owner-1",
+            },
+            {
+                headers: { "Content-Type": "application/json" },
+            }
+        );
+    });
+});

notification-sender/src/Models/Jobs/__tests__/JobProcessor.test.ts

@@ -0,0 +1,274 @@
+import { dispatchEmail, dispatchWhatsApp } from "../ChannelDispatchers.js";
+import { buildPendingJobQuery, buildStartOfDay, calculateNextRetryAt, JobProcessor } from "../JobProcessor.js";
+import { resolveNotificationContent } from "../NotificationContentResolver.js";
+
+jest.mock("../ChannelDispatchers.js", () => ({
+    dispatchWhatsApp: jest.fn(),
+    dispatchEmail: jest.fn(),
+    dispatchSystem: jest.fn(),
+}));
+
+jest.mock("../NotificationContentResolver.js", () => ({
+    resolveNotificationContent: jest.fn(),
+}));
+
+describe("JobProcessor", () => {
+    describe("calculateNextRetryAt", () => {
+        it("calculates exponential backoff for attempt 1", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+            const result = calculateNextRetryAt(1, now);
+
+            const minExpected = now.getTime() + 5000;
+            const maxExpected = now.getTime() + 5000 + 3000;
+
+            expect(result.getTime()).toBeGreaterThanOrEqual(minExpected);
+            expect(result.getTime()).toBeLessThanOrEqual(maxExpected);
+        });
+
+        it("calculates exponential backoff for attempt 2", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+            const result = calculateNextRetryAt(2, now);
+
+            const minExpected = now.getTime() + 10000;
+            const maxExpected = now.getTime() + 10000 + 3000;
+
+            expect(result.getTime()).toBeGreaterThanOrEqual(minExpected);
+            expect(result.getTime()).toBeLessThanOrEqual(maxExpected);
+        });
+
+        it("calculates exponential backoff for attempt 3", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+            const result = calculateNextRetryAt(3, now);
+
+            const minExpected = now.getTime() + 20000;
+            const maxExpected = now.getTime() + 20000 + 3000;
+
+            expect(result.getTime()).toBeGreaterThanOrEqual(minExpected);
+            expect(result.getTime()).toBeLessThanOrEqual(maxExpected);
+        });
+
+        it("returns a Date in the future", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+            const result = calculateNextRetryAt(1, now);
+            expect(result.getTime()).toBeGreaterThan(now.getTime());
+        });
+
+        it("uses base delay for attempt 0 as fallback", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+            const result = calculateNextRetryAt(1, now);
+
+            expect(result).toBeInstanceOf(Date);
+        });
+    });
+
+    describe("backoff math correctness", () => {
+        it("exponential growth doubles each attempt", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+
+            const r1 = calculateNextRetryAt(1, now).getTime() - now.getTime();
+            const r2 = calculateNextRetryAt(2, now).getTime() - now.getTime();
+            const r3 = calculateNextRetryAt(3, now).getTime() - now.getTime();
+
+            // Without jitter: 5000, 10000, 20000
+            // With jitter up to 3000ms, the growth pattern should still hold
+            // Min possible: 5000, 10000, 20000
+            expect(r1).toBeGreaterThanOrEqual(5000);
+            expect(r2).toBeGreaterThanOrEqual(10000);
+            expect(r3).toBeGreaterThanOrEqual(20000);
+        });
+    });
+
+    describe("buildPendingJobQuery", () => {
+        it("only selects due jobs whose retry window is missing, null, or due", () => {
+            const now = new Date("2026-07-21T12:00:00.000Z");
+
+            expect(buildPendingJobQuery(now)).toEqual({
+                status: "pending",
+                scheduledAt: { $lte: now },
+                $or: [
+                    { nextRetryAt: { $exists: false } },
+                    { nextRetryAt: null },
+                    { nextRetryAt: { $lte: now } },
+                ],
+            });
+        });
+    });
+
+    describe("buildStartOfDay", () => {
+        it("returns the start of the local day", () => {
+            const result = buildStartOfDay(new Date(2026, 6, 21, 15, 30, 45, 123));
+
+            expect(result).toEqual(new Date(2026, 6, 21, 0, 0, 0, 0));
+        });
+    });
+
+    describe("old job cleanup", () => {
+        it("deletes jobs scheduled before the start of the current day", async () => {
+            const deleteBeforeScheduledAt = jest.fn().mockResolvedValue(3);
+            const now = new Date(2026, 6, 21, 15, 30, 0, 0);
+
+            await (JobProcessor.prototype as any).cleanupOldJobs.call(
+                { jobModel: { deleteBeforeScheduledAt } },
+                now
+            );
+
+            expect(deleteBeforeScheduledAt).toHaveBeenCalledWith(new Date(2026, 6, 21, 0, 0, 0, 0));
+        });
+    });
+
+    describe("WhatsApp dispatch", () => {
+        beforeEach(() => {
+            jest.clearAllMocks();
+            (resolveNotificationContent as jest.Mock).mockResolvedValue({
+                subject: "Appointment reminder",
+                message: "Reminder message",
+                phoneNumber: "5491112345678",
+                companyOwnerId: "owner-1",
+            });
+        });
+
+        it("passes the job appointmentId and type to the WhatsApp dispatcher", async () => {
+            const exec = jest.fn().mockResolvedValue({});
+            const updateOne = jest.fn(() => ({ exec }));
+            const recordSent = jest.fn();
+
+            (dispatchWhatsApp as jest.Mock).mockResolvedValue({ success: true, providerResponse: "{}" });
+
+            await (JobProcessor.prototype as any).processJob.call(
+                {
+                    jobModel: { notificationJobList: { updateOne } },
+                    throttle: { canSend: jest.fn(() => true), recordSent },
+                    handleFailure: jest.fn(),
+                },
+                {
+                    _id: "job-1",
+                    companyId: "company-1",
+                    appointmentId: "appointment-1",
+                    channel: "whatsapp",
+                    type: "creation",
+                    attempts: 0,
+                    maxAttempts: 3,
+                },
+                "company-1"
+            );
+
+            expect(dispatchWhatsApp).toHaveBeenCalledWith({
+                companyId: "company-1",
+                appointmentId: "appointment-1",
+                type: "creation",
+                systemToken: `${process.env.API_KEY}`,
+                phoneNumber: "5491112345678",
+                message: "Reminder message",
+                companyOwnerId: "owner-1",
+            });
+            expect(recordSent).toHaveBeenCalledWith("company-1");
+        });
+
+        it("preserves cancellation WhatsApp job types", async () => {
+            const exec = jest.fn().mockResolvedValue({});
+            const updateOne = jest.fn(() => ({ exec }));
+
+            (dispatchWhatsApp as jest.Mock).mockResolvedValue({ success: true, providerResponse: "{}" });
+
+            await (JobProcessor.prototype as any).processJob.call(
+                {
+                    jobModel: { notificationJobList: { updateOne } },
+                    throttle: { canSend: jest.fn(() => true), recordSent: jest.fn() },
+                    handleFailure: jest.fn(),
+                },
+                {
+                    _id: "job-1",
+                    companyId: "company-1",
+                    appointmentId: "appointment-1",
+                    channel: "whatsapp",
+                    type: "cancellation",
+                    attempts: 0,
+                    maxAttempts: 3,
+                },
+                "company-1"
+            );
+
+            expect(dispatchWhatsApp).toHaveBeenCalledWith({
+                companyId: "company-1",
+                appointmentId: "appointment-1",
+                type: "cancellation",
+                systemToken: `${process.env.API_KEY}`,
+                phoneNumber: "5491112345678",
+                message: "Reminder message",
+                companyOwnerId: "owner-1",
+            });
+        });
+
+        it("does not record a WhatsApp send when dispatch fails", async () => {
+            const exec = jest.fn().mockResolvedValue({});
+            const updateOne = jest.fn(() => ({ exec }));
+            const recordSent = jest.fn();
+
+            (dispatchWhatsApp as jest.Mock).mockResolvedValue({ success: false, error: "provider failed" });
+
+            await (JobProcessor.prototype as any).processJob.call(
+                {
+                    jobModel: { notificationJobList: { updateOne } },
+                    throttle: { canSend: jest.fn(() => true), recordSent },
+                    handleFailure: jest.fn(),
+                },
+                {
+                    _id: "job-1",
+                    companyId: "company-1",
+                    appointmentId: "appointment-1",
+                    channel: "whatsapp",
+                    type: "reminder",
+                    attempts: 0,
+                    maxAttempts: 3,
+                },
+                "company-1"
+            );
+
+            expect(recordSent).not.toHaveBeenCalled();
+        });
+    });
+
+    describe("Email dispatch", () => {
+        beforeEach(() => {
+            jest.clearAllMocks();
+            (resolveNotificationContent as jest.Mock).mockResolvedValue({
+                email: "client@example.com",
+                subject: "Appointment created",
+                message: "Creation message",
+            });
+            (dispatchEmail as jest.Mock).mockResolvedValue({ success: true, providerResponse: "{}" });
+        });
+
+        it("passes creation job type to the email dispatcher", async () => {
+            const exec = jest.fn().mockResolvedValue({});
+            const updateOne = jest.fn(() => ({ exec }));
+
+            await (JobProcessor.prototype as any).processJob.call(
+                {
+                    jobModel: { notificationJobList: { updateOne } },
+                    throttle: { canSend: jest.fn(() => true), recordSent: jest.fn() },
+                    handleFailure: jest.fn(),
+                },
+                {
+                    _id: "job-1",
+                    companyId: "company-1",
+                    appointmentId: "appointment-1",
+                    channel: "email",
+                    type: "creation",
+                    attempts: 0,
+                    maxAttempts: 3,
+                },
+                "company-1"
+            );
+
+            expect(dispatchEmail).toHaveBeenCalledWith({
+                appointmentId: "appointment-1",
+                systemToken: `${process.env.API_KEY}`,
+                type: "creation",
+                email: "client@example.com",
+                subject: "Appointment created",
+                message: "Creation message",
+            });
+        });
+    });
+});

notification-sender/src/Models/Jobs/__tests__/NotificationContentResolver.test.ts

@@ -0,0 +1,200 @@
+import mongoose from "mongoose";
+import { buildNotificationText, resolveNotificationContent } from "../NotificationContentResolver.js";
+
+describe("NotificationContentResolver", () => {
+    it("builds appointment creation subject and message as Alta de turno", () => {
+        const result = buildNotificationText({
+            type: "creation",
+            appointment: {
+                _id: "appointment-1",
+                companyId: "company-1",
+                start: new Date("2026-07-22T15:30:00.000Z"),
+            },
+            service: { _id: "service-1", name: "Corte" },
+            company: { _id: "company-1", name: "Barber Shop" },
+        });
+
+        expect(result.subject).toContain("Alta de turno");
+        expect(result.subject).toContain("Barber Shop");
+        expect(result.message).toContain("Corte");
+        expect(result.message).toContain("confirmado");
+    });
+
+    it("builds meaningful appointment reminder subject and message", () => {
+        const result = buildNotificationText({
+            type: "reminder",
+            appointment: {
+                _id: "appointment-1",
+                companyId: "company-1",
+                start: new Date("2026-07-22T15:30:00.000Z"),
+            },
+            service: { _id: "service-1", name: "Corte" },
+            company: { _id: "company-1", name: "Barber Shop" },
+        });
+
+        expect(result.subject).toContain("Recordatorio");
+        expect(result.subject).toContain("Barber Shop");
+        expect(result.message).toContain("Corte");
+        expect(result.message).toContain("Barber Shop");
+        expect(result.subject.trim()).not.toBe("");
+        expect(result.message.trim()).not.toBe("");
+    });
+
+    it("uses cancellation snapshot payload without requiring appointment lookup", async () => {
+        const result = await resolveNotificationContent({
+            appointmentId: "deleted-appointment-1",
+            clientId: "client-1",
+            companyId: "company-1",
+            channel: "email",
+            type: "cancellation",
+            payload: {
+                email: "client@example.com",
+                phoneNumber: "5491112345678",
+                userId: "user-1",
+                companyOwnerId: "owner-1",
+                subject: "Turno cancelado en Barber Shop",
+                message: "Tu turno para Corte fue cancelado.",
+                emailSubject: "Email cancellation subject",
+                emailMessage: "Email cancellation body.",
+                wapMessage: "WAP cancellation body.",
+                systemSubject: "System cancellation subject",
+                systemMessage: "System cancellation body.",
+            },
+        } as any);
+
+        expect(result).toEqual({
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            userId: "user-1",
+            companyOwnerId: "owner-1",
+            subject: "Email cancellation subject",
+            message: "Email cancellation body.",
+        });
+    });
+
+    it("uses creation snapshot payload content for email jobs", async () => {
+        const result = await resolveNotificationContent({
+            appointmentId: "appointment-1",
+            clientId: "client-1",
+            companyId: "company-1",
+            channel: "email",
+            type: "creation",
+            payload: {
+                email: "client@example.com",
+                phoneNumber: "5491112345678",
+                userId: "user-1",
+                companyOwnerId: "owner-1",
+                subject: "Turno reservado en Barber Shop",
+                message: "Generic creation body.",
+                emailSubject: "Email Alta subject",
+                emailMessage: "Email Alta body.",
+                wapMessage: "WAP Alta body.",
+                systemSubject: "System Alta subject",
+                systemMessage: "System Alta body.",
+            },
+        } as any);
+
+        expect(result).toEqual({
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            userId: "user-1",
+            companyOwnerId: "owner-1",
+            subject: "Email Alta subject",
+            message: "Email Alta body.",
+        });
+    });
+
+    it("uses creation snapshot payload content for WhatsApp jobs", async () => {
+        const result = await resolveNotificationContent({
+            appointmentId: "appointment-1",
+            clientId: "client-1",
+            companyId: "company-1",
+            channel: "whatsapp",
+            type: "creation",
+            payload: {
+                phoneNumber: "5491112345678",
+                subject: "Generic subject",
+                message: "Generic message.",
+                emailMessage: "Email Alta body.",
+                wapMessage: "WAP Alta body.",
+            },
+        } as any);
+
+        expect(result.message).toBe("WAP Alta body.");
+    });
+
+    it("uses reminder payload content without requiring appointment lookup", async () => {
+        const appointmentLookup = jest.spyOn(mongoose.models.Appointment, "findOne");
+
+        const result = await resolveNotificationContent({
+            appointmentId: "appointment-1",
+            clientId: "client-1",
+            companyId: "company-1",
+            channel: "whatsapp",
+            type: "reminder",
+            payload: {
+                email: "client@example.com",
+                phoneNumber: "5491112345678",
+                userId: "user-1",
+                companyOwnerId: "owner-1",
+                subject: "Generic reminder subject",
+                message: "Generic reminder body.",
+                emailSubject: "Email reminder subject",
+                emailMessage: "Email reminder body.",
+                wapMessage: "WAP reminder body.",
+                systemSubject: "System reminder subject",
+                systemMessage: "System reminder body.",
+            },
+        } as any);
+
+        expect(appointmentLookup).not.toHaveBeenCalled();
+        expect(result).toEqual({
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            userId: "user-1",
+            companyOwnerId: "owner-1",
+            subject: "Generic reminder subject",
+            message: "WAP reminder body.",
+        });
+    });
+
+    it("uses WhatsApp cancellation payload content for WhatsApp jobs", async () => {
+        const result = await resolveNotificationContent({
+            appointmentId: "deleted-appointment-1",
+            clientId: "client-1",
+            companyId: "company-1",
+            channel: "whatsapp",
+            type: "cancellation",
+            payload: {
+                phoneNumber: "5491112345678",
+                companyOwnerId: "owner-1",
+                subject: "Generic subject",
+                message: "Generic message.",
+                emailMessage: "Email cancellation body.",
+                wapMessage: "WAP cancellation body.",
+            },
+        } as any);
+
+        expect(result.message).toBe("WAP cancellation body.");
+    });
+
+    it("uses system cancellation payload content for system jobs", async () => {
+        const result = await resolveNotificationContent({
+            appointmentId: "deleted-appointment-1",
+            clientId: "client-1",
+            companyId: "company-1",
+            channel: "system",
+            type: "cancellation",
+            payload: {
+                userId: "user-1",
+                subject: "Generic subject",
+                message: "Generic message.",
+                systemSubject: "System cancellation subject",
+                systemMessage: "System cancellation body.",
+            },
+        } as any);
+
+        expect(result.subject).toBe("System cancellation subject");
+        expect(result.message).toBe("System cancellation body.");
+    });
+});

notification-sender/src/Models/Jobs/__tests__/WhatsAppThrottle.test.ts

@@ -0,0 +1,93 @@
+describe("WhatsAppThrottle", () => {
+    let WhatsAppThrottle: typeof import("../WhatsAppThrottle.js").WhatsAppThrottleClass;
+
+    beforeAll(async () => {
+        const mod = await import("../WhatsAppThrottle.js");
+        WhatsAppThrottle = mod.WhatsAppThrottleClass;
+    });
+
+    beforeEach(() => {
+        jest.restoreAllMocks();
+    });
+
+    it("allows first send for a company immediately", () => {
+        const throttle = new WhatsAppThrottle(8000);
+        expect(throttle.canSend("company-1")).toBe(true);
+    });
+
+    it("blocks send within minimum interval", () => {
+        const throttle = new WhatsAppThrottle(8000);
+        throttle.recordSent("company-1");
+
+        jest.useFakeTimers();
+        jest.setSystemTime(new Date("2026-07-21T12:00:03.000Z")); // 3s later
+
+        expect(throttle.canSend("company-1")).toBe(false);
+
+        jest.useRealTimers();
+    });
+
+    it("allows send after maximum possible interval (base + jitter)", () => {
+        const throttle = new WhatsAppThrottle(8000);
+        const now = new Date("2026-07-21T12:00:00.000Z");
+        jest.useFakeTimers();
+        jest.setSystemTime(now);
+
+        throttle.recordSent("company-1");
+
+        // After 16s (max = 8s base + 8s jitter), should always be allowed
+        jest.setSystemTime(new Date("2026-07-21T12:00:16.000Z"));
+
+        expect(throttle.canSend("company-1")).toBe(true);
+
+        jest.useRealTimers();
+    });
+
+    it("tracks companies independently", () => {
+        const throttle = new WhatsAppThrottle(8000);
+        const now = new Date("2026-07-21T12:00:00.000Z");
+        jest.useFakeTimers();
+        jest.setSystemTime(now);
+
+        throttle.recordSent("company-1");
+
+        // company-2 should still be allowed
+        expect(throttle.canSend("company-2")).toBe(true);
+
+        jest.useRealTimers();
+    });
+
+    it("applies jitter to minimum interval", () => {
+        const throttle = new WhatsAppThrottle(8000);
+        const now = new Date("2026-07-21T12:00:00.000Z");
+        jest.useFakeTimers();
+        jest.setSystemTime(now);
+
+        throttle.recordSent("company-1");
+
+        // At exactly 8s (base interval), it should still be blocked due to jitter
+        jest.setSystemTime(new Date("2026-07-21T12:00:08.000Z"));
+        expect(throttle.canSend("company-1")).toBe(false);
+
+        // At 16s (max interval = base + jitter), it should be allowed
+        jest.setSystemTime(new Date("2026-07-21T12:00:16.000Z"));
+        expect(throttle.canSend("company-1")).toBe(true);
+
+        jest.useRealTimers();
+    });
+
+    it("uses default interval of 8000ms when not specified", () => {
+        const throttle = new WhatsAppThrottle();
+        const now = new Date("2026-07-21T12:00:00.000Z");
+        jest.useFakeTimers();
+        jest.setSystemTime(now);
+
+        throttle.recordSent("company-1");
+
+        // 7s should be blocked
+        jest.setSystemTime(new Date("2026-07-21T12:00:07.000Z"));
+        expect(throttle.canSend("company-1")).toBe(false);
+
+        jest.useRealTimers();
+    });
+});

notification-sender/src/config/logger.ts

@@ -42,7 +42,8 @@ export const logDone = (message: string) => {
 };
 
 export const logError = (message: string, error: any) => {
-    logger.info(`❌ ${bold}${message}${reset}\n\r`, error);
+    const details = error instanceof Error ? error.stack || error.message : String(error || "Unknown error");
+    logger.error(`❌ ${bold}${message}${reset}\n${details}`);
 };
 
 export const logWarn = (message: string) => {

notification-sender/src/index.ts

@@ -1,7 +1,7 @@
 import dotenv from "dotenv";
 import logger, { logDone, logError, logIntent } from "./config/logger.js";
 import mongoose from "mongoose";
-import { Notifications } from "./Models/Notifications/Notifications.js";
+import { JobProcessor } from "./Models/Jobs/JobProcessor.js";
 
 logIntent("Iniciando Notification Sender.");
 
@@ -28,10 +28,10 @@ mongoose
     .then(() => {
         const start = async () => {
             logDone("Conexión a MongoDB establecida correctamente.");
-            logger.info("🚀 Notification Sender running");
+            logger.info("🚀 Notification Sender running (job-based polling)");
 
-            const worker = new Notifications();
-            await worker.start();
+            const processor = new JobProcessor();
+            await processor.startPolling();
         };
 
         start();

openspec/changes/notification-preferences-ui/tasks.md

@@ -0,0 +1,62 @@
+# Tasks: Notification Preferences UI
+
+## Review Workload Forecast
+
+| Field | Value |
+|-------|-------|
+| Estimated changed lines | 1000-1200 |
+| 400-line budget risk | High |
+| Chained PRs recommended | Yes |
+| Suggested split | PR 1 → PR 2 → PR 3 → PR 4 |
+| Delivery strategy | ask-on-risk |
+| Chain strategy | pending |
+
+Decision needed before apply: Yes
+Chained PRs recommended: Yes
+Chain strategy: pending
+400-line budget risk: High
+
+### Suggested Work Units
+
+| Unit | Goal | Likely PR | Focused test command | Runtime harness | Rollback boundary |
+|------|------|-----------|----------------------|-----------------|-------------------|
+| 1 | Foundation: models, API service, store, validation | PR 1 | `npm run typecheck` | N/A — types only | Remove service, store, model files |
+| 2 | Org policy page + navigation | PR 2 | Navigate to `/admin/org/profile/[id]/notifications` | Org profile page loads, toggles render | Remove org notifications page and layout |
+| 3 | Client override page + navigation | PR 3 | Navigate to `/admin/org/[oid]/client/[clientId]/notifications` | Client profile page loads, toggles render | Remove client notifications page and layout |
+| 4 | Client-facing page + tests | PR 4 | Navigate to `/user/profile/notifications` | Landing profile page loads, toggles render | Remove landing notifications page and tests |
+
+## Phase 1: Foundation
+
+- [x] 1.1 Create `txclient/src/Models/NotificationPreferences.model.ts` — TypeScript interfaces: NotificationChannel, QuietHours, ReminderRule, CompanyNotificationPolicy, ClientNotificationPreferences, ClientCompanyNotificationOverride, upsert params
+- [x] 1.2 Create `txclient/src/services/Notifications.Service.ts` — 6 API functions using `ApiRequest.post<T>()`: getCompanyPolicy, upsertCompanyPolicy, getClientPreferences, upsertClientPreferences, getClientCompanyOverride, upsertClientCompanyOverride
+- [x] 1.3 Create `txclient/src/Store/NotificationPreferences.Store.ts` — Zustand store with mode, form data, dirty flag; actions: setMode, updateFormData, resetForm
+- [x] 1.4 Create `txclient/src/Models/NotificationPreferences.validation.ts` — Yup schemas: companyPolicySchema (channels min 1, timezone required, quietHours optional HH:mm, reminderRules max 5), clientPrefsSchema (preferredChannels, mutedChannels)
+
+## Phase 2: Org Policy Page
+
+- [x] 2.1 Create `txclient/src/app/admin/(organization-profile)/org/profile/[id]/notifications/layout.tsx` — Saveable wrapper loading company policy on mount, dispatching NEED_SAVE/SAVE events
+- [x] 2.2 Create `txclient/src/app/admin/(organization-profile)/org/profile/[id]/notifications/page.tsx` — Org policy form: channel toggles (3x Switch), quiet hours (2x input time), timezone Textbox, reminder rules dynamic list (max 5) with add/remove buttons
+- [x] 2.3 Modify `txclient/src/app/components/OrganizationHeader/OrganizationHeader.tsx` — Add "Notificaciones" menu item linking to `/admin/org/profile/[id]/notifications` with NotificationsIcon
+
+## Phase 3: Client Override Page
+
+- [x] 3.1 Create `txclient/src/app/admin/(client-profile)/org/[oid]/client/[clientId]/notifications/layout.tsx` — Saveable wrapper loading client company override on mount
+- [x] 3.2 Create `txclient/src/app/admin/(client-profile)/org/[oid]/client/[clientId]/notifications/page.tsx` — Client override form: preferred channels (3x Switch), muted channels (3x Switch)
+- [x] 3.3 Modify `txclient/src/app/admin/(client-profile)/org/[oid]/client/[clientId]/layout.tsx` — Add "Notificaciones" navigation link to client profile menu
+
+## Phase 4: Client-Facing Page
+
+- [x] 4.1 Create `txclient/src/app/user/profile/notifications-preferences/page.tsx` — Client preferences form: preferred channels (3x Switch), muted channels (3x Switch); wrapped in Secure component for auth gate
+- [x] 4.2 Modify `txclient/src/app/user/profile/page.tsx` — Add "Preferencias de notificación" navigation link to user profile menu
+
+## Phase 5: Testing
+
+- [ ] 5.1 Create `txclient/src/Models/__tests__/NotificationPreferences.validation.test.ts` — Test Yup schemas: valid inputs pass, invalid channels rejected, timezone required, quietHours format validated, reminderRules max 5 enforced (BLOCKED: no test runner in txclient)
+- [ ] 5.2 Create `txclient/src/services/__tests__/Notifications.Service.test.ts` — Mock ApiRequest.post, verify 6 functions call correct endpoints with correct params (BLOCKED: no test runner in txclient)
+- [ ] 5.3 Create `txclient/src/Store/__tests__/NotificationPreferences.Store.test.ts` — Test store actions: setMode, updateFormData, resetForm, dirty flag transitions (BLOCKED: no test runner in txclient)
+
+## Phase 6: Cleanup (if needed)
+
+- [x] 6.1 Remove any temporary console.log statements added during development
+- [x] 6.2 Verify all TypeScript types compile without errors
+- [x] 6.3 Confirm navigation links work in all three contexts (org, client, landing)

openspec/changes/notification-redesign/proposal.md

@@ -0,0 +1,90 @@
+# Proposal: Notification System Redesign
+
+## Intent
+
+The current notification system has three critical limitations: (1) notifications are sent synchronously during appointment lifecycle operations, blocking the API response; (2) the notification-sender worker only handles today's appointments with a global delay (no per-company throttling for WhatsApp rate limits); and (3) there are no per-company or per-client notification preferences — notifications are either on or off for the entire company. This redesign decouples notification delivery from business operations into a job-based, multi-channel, policy-driven system.
+
+## Scope
+
+### In Scope
+- New `NotificationJob` model: per-notification job records with status, channel, payload, retry state
+- New `CompanyNotificationPolicy` model: org-level defaults for channels, scheduling windows, WhatsApp throttle config
+- New `ClientNotificationPreferences` model: per-client opt-in/out per channel
+- New `ClientCompanyNotificationOverride` model: per-client per-org overrides
+- Policy resolution engine: Plan limits → Org override → Client prefs → Org default → System default
+- Redesigned notification-sender worker: MongoDB polling, per-company WhatsApp throttle (8–16s), multi-channel dispatch
+- Server integration: replace inline notification calls in `Appointments` with job creation
+- Multi-channel support: WhatsApp (Baileys), Email (DonWeb), System (in-app + Socket.IO)
+
+### Out of Scope
+- SMS channel (plan feature exists but not implemented today)
+- Notification templates / content builder
+- Client-facing notification preferences UI
+- Notification analytics / delivery reports
+- Push notifications (mobile)
+- Batch notification operations (e.g., "notify all clients about holiday")
+
+## Capabilities
+
+### New Capabilities
+- `notification-jobs`: Job creation, status tracking, retry logic, and lifecycle management for notification delivery
+- `notification-policies`: Company and client notification preferences, policy resolution hierarchy, channel configuration
+- `notification-worker`: Multi-channel job processor with per-company throttling and MongoDB polling
+- `notification-integration`: Server-side hooks that create notification jobs from appointment lifecycle events
+
+### Modified Capabilities
+None — no existing specs in `openspec/specs/`.
+
+## Approach
+
+**Server (job creation):** Replace inline `NotificationsManager.send*()` calls in `Appointments.ts` with `NotificationJobService.createJob()`. The service resolves the effective policy, checks plan limits, and persists a `NotificationJob` document. This makes API calls non-blocking.
+
+**notification-sender (worker):** Poll MongoDB for `status: "pending"` jobs. Process per-company with configurable WhatsApp throttle (default 8–16s between messages for same company). Email and System channels have no throttle. Failed jobs retry up to 3x with exponential backoff.
+
+**Policy resolution:** Resolve in order: Plan feature flags → `ClientCompanyNotificationOverride` (per-client per-org) → `ClientNotificationPreferences` (client global) → `CompanyNotificationPolicy` (org default) → System defaults (all channels on).
+
+**Migration:** No data migration needed — no pending notifications exist. New models are additive.
+
+## Affected Areas
+
+| Area | Impact | Description |
+|------|--------|-------------|
+| `notification-sender/src/` | New | Complete rewrite: job polling, multi-channel dispatch, throttle |
+| `server/src/Models/Notifications/` | Modified | Add job creation service; existing adapters remain for direct sends |
+| `server/src/Models/Appointments/Appointments.ts` | Modified | Replace inline sends with job creation calls |
+| `server/src/Models/Plans/Plans.interface.ts` | Unchanged | Plan features already define channel support |
+| New: `server/src/Models/NotificationJobs/` | New | NotificationJob model + adapter |
+| New: `server/src/Models/NotificationPolicies/` | New | Company/Client policy models + resolution engine |
+| New: `notification-sender/src/Models/Jobs/` | New | Job polling model for worker |
+
+## Risks
+
+| Risk | Likelihood | Mitigation |
+|------|------------|------------|
+| WhatsApp rate limit hit during high-volume periods | High | Per-company throttle (8–16s), exponential backoff on failures |
+| Job queue grows faster than worker processes | Medium | Monitor queue depth; add alerting on backlog threshold |
+| Policy resolution adds latency to appointment creation | Low | Resolution is a simple DB query cascade; cache per-request |
+| Breaking existing notification behavior during transition | Medium | Feature flag: keep inline sends as fallback during rollout |
+
+## Rollback Plan
+
+1. Disable job creation in server via feature flag (reverts to inline sends)
+2. Stop notification-sender worker
+3. Existing inline notification paths remain unchanged — no code removal needed until stable
+4. Job collection can be truncated without data loss (jobs are ephemeral)
+
+## Dependencies
+
+- MongoDB (shared across all modules) — already available
+- Baileys (txbot) — existing WhatsApp integration, no changes needed
+- DonWeb email API — existing integration, no changes needed
+- Socket.IO — existing in server, no changes needed
+
+## Success Criteria
+
+- [ ] Appointment creation/update/delete returns within normal latency (< 200ms)
+- [ ] WhatsApp messages for same company spaced ≥ 8s apart
+- [ ] Failed notifications retry up to 3x with exponential backoff
+- [ ] Policy resolution correctly cascades through hierarchy
+- [ ] Zero missed notifications during 24h soak test
+- [ ] notification-sender processes backlog within 5 minutes under normal load

openspec/config.yaml

@@ -0,0 +1,34 @@
+# SDD Configuration — turnosxpress
+# Generated: 2026-07-21
+
+context: |
+  Multi-module monorepo: Express+TypeScript server (tsoa, Mongoose, JWT),
+  Next.js 15 client (MUI, Zustand), WhatsApp bot (Baileys),
+  admin/sysadmin microservices, Android companion app.
+  MongoDB (Mongoose 8.x), OCI cloud storage, multi-region Docker deployment.
+  No workspace manager — independent modules.
+
+strict_tdd: true
+
+testing:
+  runner: jest
+  framework: Jest 30.x + ts-jest 29.x
+  command: "cd server && npx jest"
+  coverage: false
+  layers:
+    unit: true
+    integration: false
+    e2e: false
+  quality:
+    linter: "next lint (txclient), oxlint (sysadmin-cli)"
+    type_checker: tsc
+    formatter: none
+
+phases:
+  proposal: mandatory
+  spec: mandatory
+  design: mandatory
+  tasks: mandatory
+  apply: mandatory
+  verify: mandatory
+  archive: mandatory

resources/triptico-content.md

@@ -0,0 +1,274 @@
+# TurnosXpress — contenido actualizado para tríptico
+
+## 1. Mensaje principal
+
+**TurnosXpress es una plataforma para gestionar turnos, clientes, servicios, pagos y comunicación desde un solo lugar.**
+
+Pensada para profesionales, equipos y negocios que trabajan con reservas, permite ordenar la agenda diaria, publicar servicios online y facilitar que los clientes soliciten turnos desde cualquier dispositivo.
+
+### Frases sugeridas
+
+- **Tu agenda online, simple y organizada.**
+- **Reservá, administrá y comunicá mejor tus turnos.**
+- **Menos mensajes sueltos. Más control sobre tu agenda.**
+- **Turnos online para negocios que quieren trabajar mejor.**
+
+## 2. Qué es TurnosXpress
+
+TurnosXpress ayuda a negocios y profesionales a administrar sus reservas sin depender todo el tiempo del teléfono, los mensajes manuales o una agenda en papel.
+
+Con la plataforma, el negocio puede:
+
+- Crear su perfil público.
+- Publicar servicios.
+- Configurar días y horarios disponibles.
+- Administrar turnos por fecha, servicio, cliente y profesional.
+- Organizar clientes, pagos, caja y cuenta corriente.
+- Configurar notificaciones y comunicación por WhatsApp según el plan disponible.
+- Trabajar con colaboradores o profesionales dentro de una misma organización.
+- Mostrar información pública, opiniones, puntajes y profesionales cuando corresponda.
+
+El objetivo es que cada negocio tenga una agenda digital clara, una presencia online más profesional y herramientas de administración que acompañen el crecimiento.
+
+## 3. Público al que está dirigido
+
+TurnosXpress está pensado para cualquier actividad que trabaje con citas, reservas o atención por horarios.
+
+Ejemplos de rubros posibles:
+
+- Centros de estética y belleza.
+- Peluquerías y barberías.
+- Consultorios y profesionales independientes.
+- Clases particulares, talleres y capacitaciones.
+- Estudios, centros de bienestar y servicios personalizados.
+- Equipos con varios colaboradores que necesitan coordinar agendas.
+
+La plataforma sirve tanto para profesionales que trabajan solos como para organizaciones que necesitan distribuir servicios, horarios y turnos entre varias personas.
+
+## 4. Propuesta de valor
+
+### Reservas online para tus clientes
+
+Tus clientes pueden encontrar tus servicios y solicitar turnos desde el celular, la computadora o cualquier dispositivo conectado.
+
+### Agenda digital siempre ordenada
+
+Centralizá los turnos del negocio en una agenda clara, consultable por fecha, cliente, servicio y profesional.
+
+### Menos coordinación manual
+
+Reducí llamadas, mensajes repetidos y cruces de horarios. El sistema muestra disponibilidad según la configuración del negocio.
+
+### Administración del negocio
+
+Además de los turnos, TurnosXpress permite gestionar clientes, pagos, caja, descuentos y cuenta corriente.
+
+### Comunicación por WhatsApp
+
+La plataforma cuenta con herramientas para conectar WhatsApp y configurar avisos o notificaciones según las funciones disponibles en cada plan.
+
+### Presencia pública configurable
+
+Cada negocio puede publicar su perfil, servicios e información visible para clientes. También puede configurar la visibilidad de opiniones, puntajes y profesionales cuando el plan y la configuración lo permiten.
+
+### Planes para distintas etapas
+
+TurnosXpress ofrece un plan gratuito/base para comenzar y planes pagos para negocios que necesitan más capacidad, más herramientas o funciones avanzadas.
+
+## 5. Funciones principales
+
+### Agenda y turnos
+
+- Agenda digital por día.
+- Creación, edición, cancelación y movimiento de turnos.
+- Turnos asociados a clientes, servicios y profesionales.
+- Consulta de turnos próximos e históricos.
+- Soporte para turnos recurrentes según el plan disponible.
+
+### Servicios
+
+- Publicación de servicios con nombre, descripción, duración y precio.
+- Servicios públicos o privados.
+- Imagen, color y datos de ubicación.
+- Configuración de cupos o límites cuando corresponde.
+
+### Horarios y disponibilidad
+
+- Configuración de días y rangos horarios.
+- Horarios por organización o por colaborador/profesional.
+- Disponibilidad por servicio.
+- Control para que los clientes reserven dentro de los horarios habilitados.
+
+### Clientes
+
+- Registro y administración de clientes.
+- Historial de turnos por cliente.
+- Datos de contacto y preferencias.
+- Cuenta corriente y movimientos asociados.
+
+### Pagos, caja y cuenta corriente
+
+- Registro de pagos vinculados a turnos.
+- Estados de pago: pendiente, aprobado o rechazado.
+- Métodos como efectivo, transferencia, crédito, débito, cuenta corriente u otros.
+- Caja con movimientos, filtros y balance.
+- Cuenta corriente para controlar saldos y movimientos de clientes.
+
+### Colaboradores y profesionales
+
+- Administración de colaboradores dentro de una organización.
+- Roles y permisos.
+- Horarios y servicios asignados por profesional.
+- Visibilidad pública de profesionales cuando corresponde.
+
+### Notificaciones y WhatsApp
+
+- Configuración de notificaciones del negocio.
+- Preferencias generales y por cliente.
+- WhatsApp como canal principal para automatizar avisos según el plan y la configuración.
+- Asistente guiado para conectar y administrar WhatsApp.
+
+> Nota comercial: conviene comunicar WhatsApp como herramienta de conexión y avisos de la plataforma, no como integración oficial de WhatsApp Business API.
+
+### Opiniones y reputación
+
+- Opiniones verificadas vinculadas a organización, servicio o profesional.
+- Configuración para mostrar u ocultar opiniones y puntajes.
+- Herramientas para fortalecer la presencia pública del negocio.
+
+### Planes y MercadoPago
+
+- Plan gratuito/base para comenzar.
+- Planes pagos con mayor capacidad y funciones avanzadas.
+- Gestión de contratación o actualización de plan.
+- Pagos de planes procesados con MercadoPago.
+
+> Nota comercial: MercadoPago está confirmado para pagos de planes/suscripciones. No prometer cobro online de turnos a clientes salvo que se verifique esa funcionalidad para la campaña específica.
+
+## 6. Cómo empezar
+
+### Paso 1 — Registrate
+
+Creá tu cuenta en TurnosXpress y accedé al panel para comenzar a configurar tu negocio.
+
+URL sugerida:
+
+`https://turnosxpress.com.ar/landing/signup`
+
+### Paso 2 — Elegí tu plan
+
+Podés comenzar con el plan gratuito/base o elegir un plan pago según el tamaño y las necesidades de tu negocio.
+
+URL sugerida:
+
+`https://turnosxpress.com.ar/landing/pricing`
+
+### Paso 3 — Configurá tu negocio
+
+Creá el perfil de tu organización, cargá tus servicios, definí horarios y configurá colaboradores si trabajás con un equipo.
+
+### Paso 4 — Compartí tu enlace
+
+Publicá tu perfil o compartí el enlace de reserva para que tus clientes puedan solicitar turnos online.
+
+### Paso 5 — Administrá todo desde el panel
+
+Consultá la agenda, gestioná clientes, registrá pagos, revisá caja, configurá notificaciones y mantené el negocio organizado.
+
+## 7. Flujo de uso resumido
+
+1. El profesional o negocio se registra.
+2. Selecciona un plan.
+3. Crea el perfil de la organización.
+4. Carga servicios, horarios y colaboradores.
+5. Comparte su enlace o publica su perfil.
+6. El cliente elige servicio, día y horario disponible.
+7. El turno queda registrado en la agenda.
+8. El negocio administra la atención, los pagos y la comunicación desde el panel.
+
+## 8. Contenido sugerido para cara exterior del tríptico
+
+### Portada
+
+**TurnosXpress**
+
+**Tu agenda online, simple y organizada.**
+
+Gestioná turnos, clientes, servicios, pagos y comunicación desde una plataforma pensada para negocios que trabajan con reservas.
+
+**Probá TurnosXpress y empezá a ordenar tu agenda hoy.**
+
+### Panel de beneficios
+
+**Reservas online**  
+Tus clientes pueden solicitar turnos desde cualquier dispositivo.
+
+**Agenda digital**  
+Visualizá y administrá tus turnos de forma clara.
+
+**Clientes y pagos**  
+Centralizá información, movimientos, caja y cuenta corriente.
+
+**WhatsApp y notificaciones**  
+Configurá avisos y comunicación según tu plan.
+
+**Perfil público**  
+Mostrá tus servicios, profesionales, opiniones y puntajes cuando corresponda.
+
+### Llamado a la acción
+
+**Empezá gratis y configurá tu negocio en pocos pasos.**
+
+Sitio web: `https://turnosxpress.com.ar`  
+Email: `info@turnosxpress.com.ar`  
+Teléfono: `11-2390-2059`
+
+## 9. Contenido sugerido para cara interior del tríptico
+
+### Título interior
+
+**Todo lo que necesitás para administrar tus turnos en un solo lugar**
+
+### Bloque 1 — Configurá tu negocio
+
+Creá tu organización, cargá los servicios que ofrecés, definí duración, precio, ubicación y horarios disponibles.
+
+### Bloque 2 — Publicá y recibí reservas
+
+Compartí tu perfil o enlace de reserva para que tus clientes puedan elegir un servicio y solicitar un turno online.
+
+### Bloque 3 — Administrá tu día a día
+
+Consultá la agenda, gestioná clientes, registrá pagos, revisá caja y mantené el historial del negocio ordenado.
+
+### Bloque 4 — Sumá comunicación y visibilidad
+
+Configurá WhatsApp, notificaciones, opiniones, puntajes y profesionales visibles según el plan y la configuración de tu organización.
+
+### Bloque 5 — Crecé con planes flexibles
+
+Comenzá con el plan gratuito/base y pasá a un plan superior cuando necesites más capacidad o funciones avanzadas.
+
+## 10. Llamados a la acción recomendados
+
+- **Probá TurnosXpress gratis.**
+- **Creá tu agenda online hoy.**
+- **Compartí tus servicios y empezá a recibir reservas.**
+- **Ordená turnos, clientes y pagos desde un solo panel.**
+- **Digitalizá tu negocio sin complicarte.**
+
+## 11. Mensajes que conviene evitar o matizar
+
+- Evitar prometer SMS como función disponible actualmente.
+- Evitar decir “automatización multicanal completa” sin aclarar alcance por plan y configuración.
+- Evitar presentar WhatsApp como integración oficial de WhatsApp Business API.
+- Evitar prometer cobro online de turnos con MercadoPago si la campaña no verifica esa función específica.
+- Evitar enfocar el folleto en herramientas internas de sysadmin; no son beneficios directos para el negocio final.
+
+## 12. Resumen comercial
+
+TurnosXpress ya no es solamente una agenda online. Es una plataforma de gestión para negocios con turnos: permite publicar servicios, organizar disponibilidad, recibir reservas, administrar clientes, registrar pagos, controlar caja, trabajar con colaboradores y mejorar la comunicación con herramientas como WhatsApp y notificaciones configurables.
+
+El mensaje actualizado debe transmitir una idea central:
+
+**TurnosXpress ayuda a que el negocio trabaje más ordenado, atienda mejor y dependa menos de la coordinación manual.**

server/.env

@@ -54,6 +54,7 @@ DONWEB_MAIL_API_KEY = eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJpYXQiOjE3NDYxMTc3N
 WAP_TIME_LIMIT = 5000
 WAP_REMINDER = 🔔Hola <---CLIENTE---> <---BR---> 📌Te recuerdo que el <---FECHA---> te esperamos a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
 WAP_ALTA = 🔔Hola <---CLIENTE---> <---BR---> 📌Has realizado una reserva para el día <---FECHA--->  a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
+WAP_CANCELACION = 🔔Hola <---CLIENTE---> <---BR---> 📌Tu reserva para el día <---FECHA---> a las <---HORARIO---> fue cancelada. <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR---> *<---ORGANIZACION--->*
 
 GOOGLE_CLIENT_ID = 252287289364-bu8mquhttsaa282egh8su2sumvkjqe58.apps.googleusercontent.com
 

server/.env.android

@@ -53,6 +53,7 @@ DONWEB_MAIL_API_KEY = eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJpYXQiOjE3NDYxMTc3N
 WAP_TIME_LIMIT = 5000
 WAP_REMINDER = 🔔Hola <---CLIENTE---> <---BR---> 📌Te recuerdo que el <---FECHA---> te esperamos a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
 WAP_ALTA = 🔔Hola <---CLIENTE---> <---BR---> 📌Has realizado una reserva para el día <---FECHA--->  a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
+WAP_CANCELACION = 🔔Hola <---CLIENTE---> <---BR---> 📌Tu reserva para el día <---FECHA---> a las <---HORARIO---> fue cancelada. <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR---> *<---ORGANIZACION--->*
 
 GOOGLE_CLIENT_ID = 252287289364-bu8mquhttsaa282egh8su2sumvkjqe58.apps.googleusercontent.com
 

server/.env.dev

@@ -53,6 +53,7 @@ DONWEB_MAIL_API_KEY = eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJpYXQiOjE3NDYxMTc3N
 WAP_TIME_LIMIT = 5000
 WAP_REMINDER = 🔔Hola <---CLIENTE---> <---BR---> 📌Te recuerdo que el <---FECHA---> te esperamos a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
 WAP_ALTA = 🔔Hola <---CLIENTE---> <---BR---> 📌Has realizado una reserva para el día <---FECHA--->  a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
+WAP_CANCELACION = 🔔Hola <---CLIENTE---> <---BR---> 📌Tu reserva para el día <---FECHA---> a las <---HORARIO---> fue cancelada. <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR---> *<---ORGANIZACION--->*
 
 GOOGLE_CLIENT_ID = 252287289364-bu8mquhttsaa282egh8su2sumvkjqe58.apps.googleusercontent.com
 

server/.env.prod

@@ -53,6 +53,7 @@ WAP_TIME_LIMIT = 5000
 
 WAP_REMINDER = 🔔Hola <---CLIENTE---> <---BR---> 📌Te recuerdo que el <---FECHA---> te esperamos a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
 WAP_ALTA = 🔔Hola <---CLIENTE---> <---BR---> 📌Has realizado una reserva para el día <---FECHA--->  a las <---HORARIO---> ⏰ <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR--->Precio: <---PRECIO---> <---BR---> *<---ORGANIZACION--->*
+WAP_CANCELACION = 🔔Hola <---CLIENTE---> <---BR---> 📌Tu reserva para el día <---FECHA---> a las <---HORARIO---> fue cancelada. <---BR---> 🏫 En <---DIRECCION---> <---BR--->Con <---PROFESIONAL---> para <---SERVICIO---> <---BR---> *<---ORGANIZACION--->*
 
 GOOGLE_CLIENT_ID = 252287289364-bu8mquhttsaa282egh8su2sumvkjqe58.apps.googleusercontent.com
 

server/src/Models/Appointments/Appointments.Interface.ts

@@ -36,9 +36,19 @@ export type FindAppointmentsByCollaboratorPaginatedParams = FindAppointmentsByCo
 export enum APPOINTMENT_NOTIFICATION_TYPE {
     "CREATION" = "creation",
     "REMINDER" = "reminder",
+    "UPDATE" = "update",
+    "CANCELLATION" = "cancellation",
 }
 
 export type SendAppointmentNotificationParams = {
+    appointmentId: string;
+    sessionUser?: string;
+    systemToken?: string;
+    type: APPOINTMENT_NOTIFICATION_TYPE;
+    channel?: "whatsapp" | "email";
+};
+
+export type CreateImmediateAppointmentNotificationJobsParams = {
     appointmentId: string;
     sessionUser: string;
     type: APPOINTMENT_NOTIFICATION_TYPE;
@@ -63,6 +73,7 @@ export type ChangeServiceParams = {
 export type SendWapSystemNotificationParams = {
     appointmentId: string;
     systemToken: string;
+    type: APPOINTMENT_NOTIFICATION_TYPE;
 };
 
 export type HeatMapConfig = {
@@ -121,6 +132,7 @@ export type UpdateAppointmentParams = {
 export type DeleteAppointmentParams = {
     id: string;
     validation?: boolean;
+    notification?: boolean;
     sessionUser: string;
 };
 
@@ -315,6 +327,7 @@ export interface IAppointmentsManager {
     getAvailableDates(data: GetAvailableDatesParams): Promise<GetAvailableDatesResult>;
     sendWapNotification(data: SendAppointmentNotificationParams): Promise<void>;
     sendEmailNotification(data: SendAppointmentNotificationParams): Promise<void>;
+    createImmediateNotificationJobs(data: CreateImmediateAppointmentNotificationJobsParams): Promise<void>;
     sendWapSystemNotification(data: SendWapSystemNotificationParams): Promise<void>;
     deleteAppointmentsByCompany(data: DeleteAppointmentsByCompanyParams): Promise<void>;
     changeEmployeeToOwner(data: ChangeEmployeeToOwnerParams): Promise<void>;

server/src/Models/Appointments/Appointments.ts

@@ -10,6 +10,7 @@ import {
     ChangeEmployeeToOwnerParams,
     CountAppointmentsByMonthParams,
     CreateAppointmentParams,
+    CreateImmediateAppointmentNotificationJobsParams,
     DeleteAppointmentDiscountParams,
     DeleteAppointmentParams,
     DeleteAppointmentsByCompanyParams,
@@ -76,6 +77,7 @@ import SchedulesDisabledList from "../SchedulesDisabled/SchedulesDisabled";
 import DiscountsEmail from "../DiscountsEmail/DiscountsEmail";
 import SchedulesOverridesList from "../SchedulesOverrides/SchedulesOverrides";
 import { NotificationType } from "../../Models/SystemNotifications/SystemNotification.Interface";
+import { NotificationJobService } from "../NotificationPolicies/NotificationJobService";
 
 dayjs.locale("es");
 dayjs.extend(isSameOrAfter);
@@ -84,9 +86,11 @@ dayjs.extend(weekday);
 
 class AppointmentManager implements IAppointmentsManager {
     Appointments: AppointmentsAdapterMongoose;
+    private jobService: NotificationJobService;
 
     constructor() {
         this.Appointments = new AppointmentsAdapterMongoose();
+        this.jobService = new NotificationJobService();
     }
 
     private isScheduleAvailableForService(schedule: ScheduleItem, serviceId?: string): boolean {
@@ -525,38 +529,51 @@ class AppointmentManager implements IAppointmentsManager {
                 type: NotificationType.APPOINTMENT,
                 code: String((newAppointment as any)._id)
             });
+            }
 
-                //Intento enviar notificacion al cliente por Email
-                try {
-                    if (newAppointment.id) {
-                        await this.sendEmailNotification({
-                            appointmentId: String(newAppointment.id),
-                            type: APPOINTMENT_NOTIFICATION_TYPE.CREATION,
-                            sessionUser: String(companyCheck.ownerId),
-                        });
-                    }
-                } catch (err) {
-                    console.log(
-                        `Error al enviar la notificacion por Email para  ${companyCheck.name}(${companyCheck._id}):`,
-                        err
-                    );
-                }
+            //Create jobs for email and whatsapp notifications
+            if (notification && newAppointment.id) {
+                const emailContent = await this.tryToSendNotification({
+                    appointmentId: String(newAppointment.id),
+                    sessionUser: String(companyCheck.ownerId),
+                    type: APPOINTMENT_NOTIFICATION_TYPE.CREATION,
+                    channel: "email",
+                });
+                const wapContent = await this.tryToSendNotification({
+                    appointmentId: String(newAppointment.id),
+                    sessionUser: String(companyCheck.ownerId),
+                    type: APPOINTMENT_NOTIFICATION_TYPE.CREATION,
+                    channel: "whatsapp",
+                });
+                const clientPhoneNumber = await this.getOptionalClientWapNumber(checkClient);
+                const reminderEmailContent = await this.tryToSendNotification({
+                    appointmentId: String(newAppointment.id),
+                    sessionUser: String(companyCheck.ownerId),
+                    type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
+                    channel: "email",
+                });
+                const reminderWapContent = await this.tryToSendNotification({
+                    appointmentId: String(newAppointment.id),
+                    sessionUser: String(companyCheck.ownerId),
+                    type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
+                    channel: "whatsapp",
+                });
 
-                //Intento enviar notificacion al cliente por Whatsapp
-                try {
-                    if (newAppointment.id) {
-                        await this.sendWapNotification({
-                            appointmentId: String(newAppointment.id),
-                            type: APPOINTMENT_NOTIFICATION_TYPE.CREATION,
-                            sessionUser: String(companyCheck.ownerId),
-                        });
-                    }
-                } catch (err) {
-                    console.log(
-                        `Error al enviar la notificacion por Whatsapp para  ${companyCheck.name}(${companyCheck._id}):`,
-                        err
-                    );
-                }
+                await this.createCreationNotificationJobs({
+                    appointmentId: String(newAppointment.id),
+                    companyId: String(companyCheck._id),
+                    clientId: String(checkClient._id),
+                    clientUserId: checkClient.userId ? String(checkClient.userId) : undefined,
+                    clientEmail: checkClient.email,
+                    clientPhoneNumber,
+                    companyOwnerId: String(companyCheck.ownerId),
+                    companyName: companyCheck.name,
+                    appointmentStart: new Date(data.start),
+                    emailMessage: emailContent.message,
+                    wapMessage: wapContent.message,
+                    reminderEmailMessage: reminderEmailContent.message,
+                    reminderWapMessage: reminderWapContent.message,
+                });
             }
 
             //Envio la notificacion al profesional.
@@ -2070,36 +2087,50 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
                 code: String(checkAppointment._id)
             });
 
-                //Intento enviar notificacion al cliente por Email
-                try {
-                    if (checkAppointment.id) {
-                        await this.sendEmailNotification({
-                            appointmentId: String(checkAppointment.id),
-                            type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
-                            sessionUser: String(companyCheck.ownerId),
-                        });
-                    }
-                } catch (err) {
-                    console.log(
-                        `Error al enviar la notificacion por Email para  ${companyCheck.name}(${companyCheck._id}):`,
-                        err
-                    );
-                }
+                //Cancel existing pending jobs before creating new ones for the rescheduled appointment
+                if (checkAppointment.id) {
+                    await this.jobService.cancelByAppointment(String(checkAppointment.id));
 
-                //Intento enviar notificacion al cliente por Whatsapp
-                try {
-                    if (checkAppointment.id) {
-                        await this.sendWapNotification({
-                            appointmentId: String(checkAppointment.id),
-                            type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
-                            sessionUser: String(companyCheck.ownerId),
-                        });
-                    }
-                } catch (err) {
-                    console.log(
-                        `Error al enviar la notificacion por Whatsapp para  ${companyCheck.name}(${companyCheck._id}):`,
-                        err
-                    );
+                    const emailContent = await this.tryToSendNotification({
+                        appointmentId: String(checkAppointment.id),
+                        sessionUser: String(companyCheck.ownerId),
+                        type: APPOINTMENT_NOTIFICATION_TYPE.UPDATE,
+                        channel: "email",
+                    });
+                    const wapContent = await this.tryToSendNotification({
+                        appointmentId: String(checkAppointment.id),
+                        sessionUser: String(companyCheck.ownerId),
+                        type: APPOINTMENT_NOTIFICATION_TYPE.UPDATE,
+                        channel: "whatsapp",
+                    });
+                    const reminderEmailContent = await this.tryToSendNotification({
+                        appointmentId: String(checkAppointment.id),
+                        sessionUser: String(companyCheck.ownerId),
+                        type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
+                        channel: "email",
+                    });
+                    const reminderWapContent = await this.tryToSendNotification({
+                        appointmentId: String(checkAppointment.id),
+                        sessionUser: String(companyCheck.ownerId),
+                        type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
+                        channel: "whatsapp",
+                    });
+
+                    await this.createUpdateNotificationJobs({
+                        appointmentId: String(checkAppointment.id),
+                        companyId: String(companyCheck._id),
+                        clientId: String(checkClient._id),
+                        clientUserId: checkClient.userId ? String(checkClient.userId) : undefined,
+                        clientEmail: checkClient.email,
+                        clientPhoneNumber: await this.getOptionalClientWapNumber(checkClient),
+                        companyOwnerId: String(companyCheck.ownerId),
+                        companyName: companyCheck.name,
+                        appointmentStart: new Date(data.start),
+                        emailMessage: emailContent.message,
+                        wapMessage: wapContent.message,
+                        reminderEmailMessage: reminderEmailContent.message,
+                        reminderWapMessage: reminderWapContent.message,
+                    });
                 }
             }
 
@@ -2155,8 +2186,167 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
         return config;
     }
 
+    private async createCancellationNotificationJobs(data: {
+        appointmentId: string;
+        companyId: string;
+        clientId: string;
+        clientUserId?: string;
+        clientEmail?: string;
+        clientPhoneNumber?: string;
+        companyOwnerId: string;
+        companyName: string;
+        emailMessage: string;
+        wapMessage: string;
+    }): Promise<void> {
+        const systemSubject = `Turno cancelado en ${data.companyName}`;
+
+        await this.jobService.createJob({
+            companyId: data.companyId,
+            clientId: data.clientId,
+            appointmentId: data.appointmentId,
+            type: "cancellation",
+            scheduledAt: new Date(),
+            payload: {
+                email: data.clientEmail,
+                phoneNumber: data.clientPhoneNumber,
+                userId: data.clientUserId,
+                companyOwnerId: data.companyOwnerId,
+                subject: systemSubject,
+                message: data.emailMessage,
+                emailSubject: "TurnosXpress :: Turno cancelado",
+                emailMessage: data.emailMessage,
+                wapMessage: data.wapMessage,
+                systemSubject,
+                systemMessage: data.emailMessage,
+            },
+        });
+    }
+
+    private async createCreationNotificationJobs(data: {
+        appointmentId: string;
+        companyId: string;
+        clientId: string;
+        clientUserId?: string;
+        clientEmail?: string;
+        clientPhoneNumber?: string;
+        companyOwnerId: string;
+        companyName: string;
+        appointmentStart: Date;
+        emailMessage: string;
+        wapMessage: string;
+        reminderEmailMessage: string;
+        reminderWapMessage: string;
+    }): Promise<void> {
+        const systemSubject = `Turno reservado en ${data.companyName}`;
+        const reminderSystemSubject = `Recordatorio de turno en ${data.companyName}`;
+
+        const payload = {
+            email: data.clientEmail,
+            phoneNumber: data.clientPhoneNumber,
+            userId: data.clientUserId,
+            companyOwnerId: data.companyOwnerId,
+            subject: systemSubject,
+            message: data.emailMessage,
+            emailSubject: "TurnosXpress :: Alta de turno",
+            emailMessage: data.emailMessage,
+            wapMessage: data.wapMessage,
+            systemSubject,
+            systemMessage: data.emailMessage,
+        };
+
+        await this.jobService.createMandatoryCreationJob({
+            companyId: data.companyId,
+            clientId: data.clientId,
+            appointmentId: data.appointmentId,
+            type: "creation",
+            payload,
+        });
+
+        await this.jobService.createReminderJobs({
+            companyId: data.companyId,
+            clientId: data.clientId,
+            appointmentId: data.appointmentId,
+            type: "reminder",
+            appointmentStart: data.appointmentStart,
+            reminderPayload: {
+                email: data.clientEmail,
+                phoneNumber: data.clientPhoneNumber,
+                userId: data.clientUserId,
+                companyOwnerId: data.companyOwnerId,
+                subject: reminderSystemSubject,
+                message: data.reminderEmailMessage,
+                emailSubject: "TurnosXpress :: Recordatorio",
+                emailMessage: data.reminderEmailMessage,
+                wapMessage: data.reminderWapMessage,
+                systemSubject: reminderSystemSubject,
+                systemMessage: data.reminderEmailMessage,
+            },
+        });
+    }
+
+    private async createUpdateNotificationJobs(data: {
+        appointmentId: string;
+        companyId: string;
+        clientId: string;
+        clientUserId?: string;
+        clientEmail?: string;
+        clientPhoneNumber?: string;
+        companyOwnerId: string;
+        companyName: string;
+        appointmentStart: Date;
+        emailMessage: string;
+        wapMessage: string;
+        reminderEmailMessage: string;
+        reminderWapMessage: string;
+    }): Promise<void> {
+        const systemSubject = `Turno actualizado en ${data.companyName}`;
+        const reminderSystemSubject = `Recordatorio de turno en ${data.companyName}`;
+
+        await this.jobService.createJob({
+            companyId: data.companyId,
+            clientId: data.clientId,
+            appointmentId: data.appointmentId,
+            type: "update",
+            appointmentStart: data.appointmentStart,
+            payload: {
+                email: data.clientEmail,
+                phoneNumber: data.clientPhoneNumber,
+                userId: data.clientUserId,
+                companyOwnerId: data.companyOwnerId,
+                subject: systemSubject,
+                message: data.emailMessage,
+                emailSubject: "TurnosXpress :: Turno actualizado",
+                emailMessage: data.emailMessage,
+                wapMessage: data.wapMessage,
+                systemSubject,
+                systemMessage: data.emailMessage,
+            },
+            reminderPayload: {
+                email: data.clientEmail,
+                phoneNumber: data.clientPhoneNumber,
+                userId: data.clientUserId,
+                companyOwnerId: data.companyOwnerId,
+                subject: reminderSystemSubject,
+                message: data.reminderEmailMessage,
+                emailSubject: "TurnosXpress :: Recordatorio",
+                emailMessage: data.reminderEmailMessage,
+                wapMessage: data.reminderWapMessage,
+                systemSubject: reminderSystemSubject,
+                systemMessage: data.reminderEmailMessage,
+            },
+        });
+    }
+
+    private async getOptionalClientWapNumber(client: IClientDocument): Promise<string | undefined> {
+        try {
+            return await ClientsManager.getClientWapNumber(client);
+        } catch {
+            return undefined;
+        }
+    }
+
     public async deleteAppointment(data: DeleteAppointmentParams): Promise<void> {
-        const { validation = false } = data;
+        const { validation = false, notification = false } = data;
         const sessionUser = await UsersManager.users.findOne({
             _id: data.sessionUser,
         });
@@ -2234,23 +2424,41 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
         try {
             const config = this.getHeatMapConfig(checkAppointment, serviceCheck.length);
 
+            // Cancel pending notification jobs for this appointment before deleting it
+            await this.jobService.cancelByAppointment(String(checkAppointment._id));
+
+            if (notification) {
+                const emailContent = await this.tryToSendNotification({
+                    appointmentId: String(checkAppointment._id),
+                    sessionUser: data.sessionUser,
+                    type: APPOINTMENT_NOTIFICATION_TYPE.CANCELLATION,
+                    channel: "email",
+                });
+                const wapContent = await this.tryToSendNotification({
+                    appointmentId: String(checkAppointment._id),
+                    sessionUser: data.sessionUser,
+                    type: APPOINTMENT_NOTIFICATION_TYPE.CANCELLATION,
+                    channel: "whatsapp",
+                });
+
+                await this.createCancellationNotificationJobs({
+                    companyId: String(checkAppointment.companyId),
+                    clientId: String(checkAppointment.clientId),
+                    appointmentId: String(checkAppointment._id),
+                    clientUserId: checkClient.userId ? String(checkClient.userId) : undefined,
+                    clientEmail: checkClient.email,
+                    clientPhoneNumber: await this.getOptionalClientWapNumber(checkClient),
+                    companyOwnerId: String(companyCheck.ownerId),
+                    companyName: companyCheck.name,
+                    emailMessage: emailContent.message,
+                    wapMessage: wapContent.message,
+                });
+            }
+
             await this.Appointments.AppointmentList.deleteOne({ _id: data.id });
             //Actualizar el heatmap.
             await this.updateHeatMap(config);
 
-            if (checkClient.userId) {
-                //Enviamos la notificacion de cancelacion al cliente
-                await NotificationsManager.sendSystemNotification({
-                userId: String(checkClient.userId),
-                subject: "Turno Cancelado",
-                message: `Se ha cancelado el turno para el día ${dayjs(checkAppointment.start).format(
-                        "DD/MM/YYYY"
-                    )} a las ${dayjs(checkAppointment.start).format("HH:mm")}`,
-                type: NotificationType.APPOINTMENT,
-                code: String(checkAppointment._id)
-            });
-            }
-
             //Enviamos la notificacion de cancelacion al profesional
             await NotificationsManager.sendSystemNotification({
                 userId: String(employeeCheck.userId),
@@ -2384,8 +2592,16 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             throw new Error("La compañia no existe");
         }
 
-        if (!(await EmployeesList.checkPermission(companyCheck, data.sessionUser, EmployeeRoles.ADMIN))) {
-            throw new Error(NoPermissionMessage());
+        const hasSystemToken = this.hasValidSystemToken(data.systemToken);
+
+        if (!hasSystemToken) {
+            if (!data.sessionUser) {
+                throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
+            }
+
+            if (!(await EmployeesList.checkPermission(companyCheck, data.sessionUser, EmployeeRoles.ADMIN))) {
+                throw new Error(NoPermissionMessage());
+            }
         }
 
         const checkClient = await ClientsManager.clients.findOne({
@@ -2465,9 +2681,13 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             wapMessage = wapMessage.replaceAll("<---ORGANIZACION--->", companyCheck.name);
             wapMessage = wapMessage.replaceAll("<---BR--->", "\r\n");
         } else if (data.type == APPOINTMENT_NOTIFICATION_TYPE.CREATION) {
-            if (companyCheck.templateWapAltaId) {
+            const templateId = data.channel === "email"
+                ? companyCheck.templateEmailAltaId || companyCheck.templateWapAltaId
+                : companyCheck.templateWapAltaId;
+
+            if (templateId) {
                 const template = await Templates.templates.findOne({
-                    id: String(companyCheck.templateWapAltaId),
+                    id: String(templateId),
                     companyId: String(companyCheck._id),
                 });
 
@@ -2477,7 +2697,9 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             }
 
             if (!wapMessage) {
-                wapMessage = process.env.WAP_ALTA ? process.env.WAP_ALTA : "";
+                wapMessage = data.channel === "email"
+                    ? process.env.EMAIL_NEW_APPOINTMENT || process.env.EMAIL_ALTA || process.env.WAP_ALTA || ""
+                    : process.env.WAP_ALTA || "";
             }
 
             wapMessage = wapMessage.replaceAll(
@@ -2505,6 +2727,61 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             wapMessage = wapMessage.replaceAll("<---SERVICIO--->", checkService.name);
             wapMessage = wapMessage.replaceAll("<---PRECIO--->", formatCurrency(checkAppointment.price));
 
+            wapMessage = wapMessage.replaceAll("<---ORGANIZACION--->", companyCheck.name);
+            wapMessage = wapMessage.replaceAll("<---BR--->", "\r\n");
+        } else if (data.type == APPOINTMENT_NOTIFICATION_TYPE.CANCELLATION || data.type == APPOINTMENT_NOTIFICATION_TYPE.UPDATE) {
+            const isUpdate = data.type == APPOINTMENT_NOTIFICATION_TYPE.UPDATE;
+            const templateId = data.channel === "email"
+                ? isUpdate
+                    ? companyCheck.templateEmailAltaId || companyCheck.templateWapAltaId
+                    : companyCheck.templateEmailCancellationId || companyCheck.templateWapCancellationId
+                : isUpdate
+                    ? companyCheck.templateWapAltaId
+                    : companyCheck.templateWapCancellationId;
+
+            if (templateId) {
+                const template = await Templates.templates.findOne({
+                    id: String(templateId),
+                    companyId: String(companyCheck._id),
+                });
+
+                if (template) {
+                    wapMessage = template.template;
+                }
+            }
+
+            if (!wapMessage) {
+                wapMessage = data.channel === "email"
+                    ? isUpdate
+                        ? process.env.EMAIL_NEW_APPOINTMENT || process.env.EMAIL_ALTA || process.env.WAP_ALTA || ""
+                        : process.env.EMAIL_CANCELLATION || process.env.EMAIL_CANCELACION || process.env.WAP_CANCELLATION || process.env.WAP_CANCELACION || ""
+                    : isUpdate
+                        ? process.env.WAP_ALTA || ""
+                        : process.env.WAP_CANCELLATION || process.env.WAP_CANCELACION || "";
+            }
+
+            wapMessage = wapMessage.replaceAll(
+                "<---CLIENTE--->",
+                ClientsManager.getClientFullName(checkClient)
+            );
+            wapMessage = wapMessage.replaceAll(
+                "<---FECHA--->",
+                dayjs(checkAppointment.start).format("DD/MM/YYYY")
+            );
+            wapMessage = wapMessage.replaceAll(
+                "<---HORARIO--->",
+                dayjs(checkAppointment.start).format("HH:mm") + "hs."
+            );
+            wapMessage = wapMessage.replaceAll(
+                "<---DIRECCION--->",
+                CompaniesManager.getCompanyAddress(companyCheck)
+            );
+            wapMessage = wapMessage.replaceAll(
+                "<---PROFESIONAL--->",
+                UsersManager.getUserFullName(checkEmployeeUser)
+            );
+            wapMessage = wapMessage.replaceAll("<---SERVICIO--->", checkService.name);
+            wapMessage = wapMessage.replaceAll("<---PRECIO--->", formatCurrency(checkAppointment.price));
             wapMessage = wapMessage.replaceAll("<---ORGANIZACION--->", companyCheck.name);
             wapMessage = wapMessage.replaceAll("<---BR--->", "\r\n");
         }
@@ -2517,15 +2794,24 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
     }
 
     public async sendEmailNotification(data: SendAppointmentNotificationParams): Promise<void> {
-        const sessionUser = await UsersManager.users.findOne({
-            _id: data.sessionUser,
-        });
+        if (!this.hasValidSystemToken(data.systemToken)) {
+            if (!data.sessionUser) {
+                throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
+            }
 
-        if (!sessionUser) {
-            throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
+            const sessionUser = await UsersManager.users.findOne({
+                _id: data.sessionUser,
+            });
+
+            if (!sessionUser) {
+                throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
+            }
         }
 
-        const { message, checkClient, companyCheck } = await this.tryToSendNotification(data);
+        const { message, checkClient, companyCheck } = await this.tryToSendNotification({
+            ...data,
+            channel: "email",
+        });
 
         const canSend = await PlanSubscriptionsList.checkFeature({
             userId: String(companyCheck.ownerId),
@@ -2548,6 +2834,10 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             subjectEmail = "TurnosXpress :: Recordatorio";
         } else if (data.type == APPOINTMENT_NOTIFICATION_TYPE.CREATION) {
             subjectEmail = "TurnosXpress :: Alta de turno";
+        } else if (data.type == APPOINTMENT_NOTIFICATION_TYPE.CANCELLATION) {
+            subjectEmail = "TurnosXpress :: Turno cancelado";
+        } else if (data.type == APPOINTMENT_NOTIFICATION_TYPE.UPDATE) {
+            subjectEmail = "TurnosXpress :: Turno actualizado";
         }
 
         //Enviar email...
@@ -2558,7 +2848,66 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
         });
     }
 
+    public async createImmediateNotificationJobs(data: CreateImmediateAppointmentNotificationJobsParams): Promise<void> {
+        if (![APPOINTMENT_NOTIFICATION_TYPE.CREATION, APPOINTMENT_NOTIFICATION_TYPE.REMINDER].includes(data.type)) {
+            throw new Error("El tipo de notificación no es válido para esta acción");
+        }
+
+        const emailContent = await this.tryToSendNotification({
+            appointmentId: data.appointmentId,
+            sessionUser: data.sessionUser,
+            type: data.type,
+            channel: "email",
+        });
+        const wapContent = await this.tryToSendNotification({
+            appointmentId: data.appointmentId,
+            sessionUser: data.sessionUser,
+            type: data.type,
+            channel: "whatsapp",
+        });
+
+        const checkAppointment = await this.Appointments.findOne({
+            _id: data.appointmentId,
+        });
+
+        if (!checkAppointment) {
+            throw new Error("El turno no existe");
+        }
+
+        const checkClient = emailContent.checkClient;
+        const companyCheck = emailContent.companyCheck;
+        const isCreation = data.type === APPOINTMENT_NOTIFICATION_TYPE.CREATION;
+        const systemSubject = isCreation
+            ? `Turno reservado en ${companyCheck.name}`
+            : `Recordatorio de turno en ${companyCheck.name}`;
+
+        await this.jobService.createImmediateJob({
+            companyId: String(checkAppointment.companyId),
+            clientId: String(checkAppointment.clientId),
+            appointmentId: String(checkAppointment._id),
+            type: data.type,
+            scheduledAt: new Date(),
+            payload: {
+                email: checkClient.email,
+                phoneNumber: await this.getOptionalClientWapNumber(checkClient),
+                userId: checkClient.userId ? String(checkClient.userId) : undefined,
+                companyOwnerId: String(companyCheck.ownerId),
+                subject: systemSubject,
+                message: emailContent.message,
+                emailSubject: isCreation ? "TurnosXpress :: Alta de turno" : "TurnosXpress :: Recordatorio",
+                emailMessage: emailContent.message,
+                wapMessage: wapContent.message,
+                systemSubject,
+                systemMessage: emailContent.message,
+            },
+        });
+    }
+
     public async sendWapNotification(data: SendAppointmentNotificationParams): Promise<void> {
+        if (!data.sessionUser) {
+            throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
+        }
+
         const sessionUser = await UsersManager.users.findOne({
             _id: data.sessionUser,
         });
@@ -2567,7 +2916,10 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
         }
 
-        const { message, checkClient, companyCheck } = await this.tryToSendNotification(data);
+        const { message, checkClient, companyCheck } = await this.tryToSendNotification({
+            ...data,
+            channel: "whatsapp",
+        });
 
         const canSend = await PlanSubscriptionsList.checkFeature({
             userId: String(companyCheck.ownerId),
@@ -2593,13 +2945,7 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
     }
 
     public async sendWapSystemNotification(data: SendWapSystemNotificationParams): Promise<void> {
-        if (!data.systemToken || data.systemToken == "") {
-            throw new Error("No tiene permisos para realizar esta acción");
-        }
-
-        const systemToken = `${process.env.SYSTEM_KEY}`;
-
-        if (systemToken != data.systemToken) {
+        if (!this.hasValidSystemToken(data.systemToken)) {
             throw new Error("No tiene permisos para realizar esta acción");
         }
 
@@ -2622,7 +2968,8 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
         const { message, checkClient, companyCheck } = await this.tryToSendNotification({
             appointmentId: data.appointmentId,
             sessionUser: String(company.ownerId),
-            type: APPOINTMENT_NOTIFICATION_TYPE.REMINDER,
+            systemToken: data.systemToken,
+            type: data.type,
         });
 
         const canSend = await PlanSubscriptionsList.checkFeature({
@@ -2838,6 +3185,11 @@ public async updateAppointment(data: UpdateAppointmentParams): Promise<void> {
             inRangeDates: [],
         } as GetAvailableDatesResult;
     }
+
+    private hasValidSystemToken(systemToken?: string): boolean {
+        const expectedSystemToken = process.env.SYSTEM_KEY || process.env.API_KEY;
+        return Boolean(systemToken && expectedSystemToken && systemToken === expectedSystemToken);
+    }
 }
 
 const AppointmentList = new AppointmentManager();

server/src/Models/Appointments/__tests__/Appointments.snapshotFallback.test.ts

@@ -32,6 +32,7 @@ jest.mock("../../Companies/Companies", () => ({
         companies: {
             findOne: jest.fn(),
         },
+        getCompanyAddress: jest.fn(),
     },
 }));
 
@@ -41,6 +42,7 @@ jest.mock("../../Employees/Employee", () => ({
         employees: {
             findOne: jest.fn(),
         },
+        checkPermission: jest.fn(),
     },
 }));
 
@@ -103,6 +105,7 @@ jest.mock("../../Notifications/Notifications", () => ({
     NotificationsManager: {
         sendSystemNotification: jest.fn(),
         sendPushNotification: jest.fn(),
+        sendEmail: jest.fn(),
     },
 }));
 
@@ -117,6 +120,7 @@ jest.mock("../../PlanSubscriptions/PlanSubscriptons", () => ({
     __esModule: true,
     default: {
         findOne: jest.fn(),
+        checkFeature: jest.fn(),
     },
 }));
 
@@ -151,6 +155,9 @@ jest.mock("../../../helpers/check", () => ({
 jest.mock("../../Templates/Templates", () => ({
     __esModule: true,
     default: {
+        templates: {
+            findOne: jest.fn(),
+        },
         sendEmail: jest.fn(),
     },
 }));
@@ -180,6 +187,11 @@ import UsersManager from "../../Users/Users";
 import EmployeesList from "../../Employees/Employee";
 import ClientsManager from "../../Clients/Clients";
 import ServiceList from "../../Services/Service";
+import CompaniesManager from "../../Companies/Companies";
+import Templates from "../../Templates/Templates";
+import PlanSubscriptionsList from "../../PlanSubscriptions/PlanSubscriptons";
+import { NotificationsManager } from "../../Notifications/Notifications";
+import { APPOINTMENT_NOTIFICATION_TYPE } from "../Appointments.Interface";
 
 describe("getAppointmentEvent — historical read snapshot fallback", () => {
     let originalAdapter: any;
@@ -385,3 +397,364 @@ describe("getAppointmentEvent — historical read snapshot fallback", () => {
         expect(result.collaboratorName).toBe("Jane Roe");
     });
 });
+
+describe("cancellation notification jobs", () => {
+    let originalAdapter: any;
+    let originalJobService: any;
+
+    beforeEach(() => {
+        jest.clearAllMocks();
+
+        originalAdapter = AppointmentsList.Appointments;
+        originalJobService = (AppointmentsList as any).jobService;
+
+        (AppointmentsList as any).Appointments = {
+            findOne: jest.fn().mockResolvedValue({
+                _id: "appt-001",
+                companyId: "company-001",
+                clientId: "client-001",
+                employeeId: "employee-001",
+                serviceId: "service-001",
+                start: new Date("2026-07-22T11:00:00.000Z"),
+                price: 1500,
+            }),
+        };
+        (AppointmentsList as any).jobService = {
+            createJob: jest.fn().mockResolvedValue([]),
+            createMandatoryCreationJob: jest.fn().mockResolvedValue([]),
+            createReminderJobs: jest.fn().mockResolvedValue([]),
+        };
+
+        (CompaniesManager.companies.findOne as jest.Mock).mockResolvedValue({
+            _id: "company-001",
+            name: "clases llavallol",
+            ownerId: "owner-001",
+            templateEmailCancellationId: "email-template-001",
+            templateWapCancellationId: "wap-template-001",
+            address: "Av. Siempre Viva 123",
+        });
+        (CompaniesManager.getCompanyAddress as jest.Mock).mockReturnValue("Av. Siempre Viva 123");
+        (ClientsManager.clients.findOne as jest.Mock).mockResolvedValue({
+            _id: "client-001",
+            userId: "client-user-001",
+            firstName: "Ada",
+            lastName: "Lovelace",
+            email: "ada@example.com",
+        });
+        (ClientsManager.getClientFullName as jest.Mock).mockReturnValue("Ada Lovelace");
+        (EmployeesList.employees.findOne as jest.Mock).mockResolvedValue({
+            _id: "employee-001",
+            userId: "employee-user-001",
+        });
+        (EmployeesList.checkPermission as jest.Mock | undefined)?.mockResolvedValue?.(true);
+        (UsersManager.users.findOne as jest.Mock).mockResolvedValue({
+            _id: "employee-user-001",
+            firstName: "Grace",
+            lastName: "Hopper",
+        });
+        (UsersManager.getUserFullName as jest.Mock).mockReturnValue("Grace Hopper");
+        (ServiceList.services.findOne as jest.Mock).mockResolvedValue({
+            _id: "service-001",
+            name: "Contabilidad",
+        });
+        (Templates.templates.findOne as jest.Mock).mockImplementation(({ id }) => {
+            if (id === "email-template-001") {
+                return Promise.resolve({
+                    template: "EMAIL CANCEL <---CLIENTE---> <---SERVICIO---> <---ORGANIZACION---> <---FECHA---> <---HORARIO--->",
+                });
+            }
+
+            if (id === "wap-template-001") {
+                return Promise.resolve({
+                    template: "WAP CANCEL <---CLIENTE---> <---SERVICIO---> <---ORGANIZACION---> <---FECHA---> <---HORARIO--->",
+                });
+            }
+
+            return Promise.resolve(null);
+        });
+    });
+
+    afterEach(() => {
+        (AppointmentsList as any).Appointments = originalAdapter;
+        (AppointmentsList as any).jobService = originalJobService;
+    });
+
+    it("stores organization-rendered cancellation template content per channel", async () => {
+        const emailContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "cancellation",
+            channel: "email",
+        });
+        const wapContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "cancellation",
+            channel: "whatsapp",
+        });
+
+        await (AppointmentsList as any).createCancellationNotificationJobs({
+            appointmentId: "appt-001",
+            companyId: "company-001",
+            clientId: "client-001",
+            clientUserId: "client-user-001",
+            clientEmail: "ada@example.com",
+            clientPhoneNumber: "5491112345678",
+            companyOwnerId: "owner-001",
+            companyName: "clases llavallol",
+            emailMessage: emailContent.message,
+            wapMessage: wapContent.message,
+        });
+
+        expect((AppointmentsList as any).jobService.createJob).toHaveBeenCalledWith(
+            expect.objectContaining({
+                type: "cancellation",
+                payload: expect.objectContaining({
+                    email: "ada@example.com",
+                    phoneNumber: "5491112345678",
+                    userId: "client-user-001",
+                    companyOwnerId: "owner-001",
+                    emailSubject: "TurnosXpress :: Turno cancelado",
+                    emailMessage: "EMAIL CANCEL Ada Lovelace Contabilidad clases llavallol 22/07/2026 08:00hs.",
+                    wapMessage: "WAP CANCEL Ada Lovelace Contabilidad clases llavallol 22/07/2026 08:00hs.",
+                    systemSubject: "Turno cancelado en clases llavallol",
+                    systemMessage: "EMAIL CANCEL Ada Lovelace Contabilidad clases llavallol 22/07/2026 08:00hs.",
+                }),
+            })
+        );
+    });
+
+    it("sends update email notifications with a non-empty subject", async () => {
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        await (AppointmentsList as any).sendEmailNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: APPOINTMENT_NOTIFICATION_TYPE.UPDATE,
+        });
+
+        expect(NotificationsManager.sendEmail).toHaveBeenCalledWith(
+            expect.objectContaining({
+                email: "ada@example.com",
+                subject: "TurnosXpress :: Turno actualizado",
+            })
+        );
+    });
+});
+
+describe("creation notification jobs", () => {
+    let originalAdapter: any;
+    let originalJobService: any;
+
+    beforeEach(() => {
+        jest.clearAllMocks();
+
+        originalAdapter = AppointmentsList.Appointments;
+        originalJobService = (AppointmentsList as any).jobService;
+
+        (AppointmentsList as any).Appointments = {
+            findOne: jest.fn().mockResolvedValue({
+                _id: "appt-001",
+                companyId: "company-001",
+                clientId: "client-001",
+                employeeId: "employee-001",
+                serviceId: "service-001",
+                start: new Date("2026-07-22T11:00:00.000Z"),
+                price: 1500,
+            }),
+        };
+        (AppointmentsList as any).jobService = {
+            createJob: jest.fn().mockResolvedValue([]),
+            createMandatoryCreationJob: jest.fn().mockResolvedValue([]),
+            createReminderJobs: jest.fn().mockResolvedValue([]),
+        };
+
+        (CompaniesManager.companies.findOne as jest.Mock).mockResolvedValue({
+            _id: "company-001",
+            name: "clases llavallol",
+            ownerId: "owner-001",
+            templateEmailAltaId: "email-alta-template-001",
+            templateWapAltaId: "wap-alta-template-001",
+            address: "Av. Siempre Viva 123",
+        });
+        (CompaniesManager.getCompanyAddress as jest.Mock).mockReturnValue("Av. Siempre Viva 123");
+        (ClientsManager.clients.findOne as jest.Mock).mockResolvedValue({
+            _id: "client-001",
+            userId: "client-user-001",
+            firstName: "Ada",
+            lastName: "Lovelace",
+            email: "ada@example.com",
+        });
+        (ClientsManager.getClientFullName as jest.Mock).mockReturnValue("Ada Lovelace");
+        (EmployeesList.employees.findOne as jest.Mock).mockResolvedValue({
+            _id: "employee-001",
+            userId: "employee-user-001",
+        });
+        (EmployeesList.checkPermission as jest.Mock | undefined)?.mockResolvedValue?.(true);
+        (UsersManager.users.findOne as jest.Mock).mockResolvedValue({
+            _id: "employee-user-001",
+            firstName: "Grace",
+            lastName: "Hopper",
+        });
+        (UsersManager.getUserFullName as jest.Mock).mockReturnValue("Grace Hopper");
+        (ServiceList.services.findOne as jest.Mock).mockResolvedValue({
+            _id: "service-001",
+            name: "Historia",
+        });
+        (Templates.templates.findOne as jest.Mock).mockImplementation(({ id }) => {
+            if (id === "email-alta-template-001") {
+                return Promise.resolve({
+                    template: "EMAIL ALTA <---CLIENTE---> <---SERVICIO---> <---ORGANIZACION---> <---FECHA---> <---HORARIO--->",
+                });
+            }
+
+            if (id === "wap-alta-template-001") {
+                return Promise.resolve({
+                    template: "WAP ALTA <---CLIENTE---> <---SERVICIO---> <---ORGANIZACION---> <---FECHA---> <---HORARIO--->",
+                });
+            }
+
+            return Promise.resolve(null);
+        });
+    });
+
+    afterEach(() => {
+        (AppointmentsList as any).Appointments = originalAdapter;
+        (AppointmentsList as any).jobService = originalJobService;
+    });
+
+    it("stores organization-rendered Alta template content per channel", async () => {
+        const emailContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "creation",
+            channel: "email",
+        });
+        const wapContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "creation",
+            channel: "whatsapp",
+        });
+
+        await (AppointmentsList as any).createCreationNotificationJobs({
+            appointmentId: "appt-001",
+            companyId: "company-001",
+            clientId: "client-001",
+            clientUserId: "client-user-001",
+            clientEmail: "ada@example.com",
+            clientPhoneNumber: "5491112345678",
+            companyOwnerId: "owner-001",
+            companyName: "clases llavallol",
+            appointmentStart: new Date("2026-07-22T11:00:00.000Z"),
+            emailMessage: emailContent.message,
+            wapMessage: wapContent.message,
+            reminderEmailMessage: "EMAIL REMINDER Ada Lovelace",
+            reminderWapMessage: "WAP REMINDER Ada Lovelace",
+        });
+
+        expect((AppointmentsList as any).jobService.createMandatoryCreationJob).toHaveBeenCalledWith(
+            expect.objectContaining({
+                type: "creation",
+                payload: expect.objectContaining({
+                    emailSubject: "TurnosXpress :: Alta de turno",
+                    emailMessage: "EMAIL ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.",
+                    wapMessage: "WAP ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.",
+                    systemSubject: "Turno reservado en clases llavallol",
+                    systemMessage: "EMAIL ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.",
+                }),
+            })
+        );
+        expect((AppointmentsList as any).jobService.createReminderJobs).toHaveBeenCalledWith(
+            expect.objectContaining({
+                type: "reminder",
+                reminderPayload: expect.objectContaining({
+                    email: "ada@example.com",
+                    phoneNumber: "5491112345678",
+                    userId: "client-user-001",
+                    companyOwnerId: "owner-001",
+                    emailSubject: "TurnosXpress :: Recordatorio",
+                    emailMessage: "EMAIL REMINDER Ada Lovelace",
+                    wapMessage: "WAP REMINDER Ada Lovelace",
+                }),
+            })
+        );
+    });
+
+    it("falls back to organization WAP Alta template for email when email Alta is absent", async () => {
+        (CompaniesManager.companies.findOne as jest.Mock).mockResolvedValue({
+            _id: "company-001",
+            name: "clases llavallol",
+            ownerId: "owner-001",
+            templateWapAltaId: "wap-alta-template-001",
+            address: "Av. Siempre Viva 123",
+        });
+
+        const emailContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "creation",
+            channel: "email",
+        });
+
+        expect(emailContent.message).toBe("WAP ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.");
+    });
+
+    it("stores organization-rendered update template content with contact snapshot fields", async () => {
+        const emailContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "update",
+            channel: "email",
+        });
+        const wapContent = await (AppointmentsList as any).tryToSendNotification({
+            appointmentId: "appt-001",
+            sessionUser: "owner-001",
+            type: "update",
+            channel: "whatsapp",
+        });
+
+        await (AppointmentsList as any).createUpdateNotificationJobs({
+            appointmentId: "appt-001",
+            companyId: "company-001",
+            clientId: "client-001",
+            clientUserId: "client-user-001",
+            clientEmail: "ada@example.com",
+            clientPhoneNumber: "5491112345678",
+            companyOwnerId: "owner-001",
+            companyName: "clases llavallol",
+            appointmentStart: new Date("2026-07-22T11:00:00.000Z"),
+            emailMessage: emailContent.message,
+            wapMessage: wapContent.message,
+            reminderEmailMessage: "EMAIL REMINDER Ada Lovelace",
+            reminderWapMessage: "WAP REMINDER Ada Lovelace",
+        });
+
+        expect((AppointmentsList as any).jobService.createJob).toHaveBeenCalledWith(
+            expect.objectContaining({
+                type: "update",
+                appointmentStart: new Date("2026-07-22T11:00:00.000Z"),
+                payload: expect.objectContaining({
+                    email: "ada@example.com",
+                    phoneNumber: "5491112345678",
+                    userId: "client-user-001",
+                    companyOwnerId: "owner-001",
+                    emailSubject: "TurnosXpress :: Turno actualizado",
+                    emailMessage: "EMAIL ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.",
+                    wapMessage: "WAP ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.",
+                    systemSubject: "Turno actualizado en clases llavallol",
+                    systemMessage: "EMAIL ALTA Ada Lovelace Historia clases llavallol 22/07/2026 08:00hs.",
+                }),
+                reminderPayload: expect.objectContaining({
+                    email: "ada@example.com",
+                    phoneNumber: "5491112345678",
+                    userId: "client-user-001",
+                    companyOwnerId: "owner-001",
+                    emailSubject: "TurnosXpress :: Recordatorio",
+                    emailMessage: "EMAIL REMINDER Ada Lovelace",
+                    wapMessage: "WAP REMINDER Ada Lovelace",
+                }),
+            })
+        );
+    });
+});

server/src/Models/Companies/Companies.Adapter.Mongoose.ts

@@ -58,13 +58,18 @@ export class CompaniesAdapterMongoose implements ICompaniesAdapter {
 
             templateWapNotifId: { type: Schema.Types.ObjectId, required: false, ref: "Template" },
             templateWapAltaId: { type: Schema.Types.ObjectId, required: false, ref: "Template" },
+            templateWapCancellationId: { type: Schema.Types.ObjectId, required: false, ref: "Template" },
             templateEmailNotifId: { type: Schema.Types.ObjectId, required: false, ref: "Template" },
             templateEmailAltaId: { type: Schema.Types.ObjectId, required: false, ref: "Template" },
+            templateEmailCancellationId: { type: Schema.Types.ObjectId, required: false, ref: "Template" },
             onboardingStep: { type: Number, required: false, default: 0 },
             onboardingCompleted: { type: Boolean, required: false, default: false },
 
             fixedPostIds: { type: Array, required: false },
             banned: { type: Boolean, required: false, default: false },
+            showPublicScores: { type: Boolean, required: false, default: true },
+            showPublicOpinions: { type: Boolean, required: false, default: true },
+            showPublicProfessionals: { type: Boolean, required: false, default: true },
         });
 
         this.companyList = model<ICompanyDocument>("Company", this.schema);
@@ -205,6 +210,10 @@ export class CompaniesAdapterMongoose implements ICompaniesAdapter {
             updateCompany.templateWapAltaId = data.templateWapAltaId;
         }
 
+        if (data.templateWapCancellationId) {
+            updateCompany.templateWapCancellationId = data.templateWapCancellationId;
+        }
+
         if (data.templateEmailNotifId) {
             updateCompany.templateEmailNotifId = data.templateEmailNotifId;
         }
@@ -213,6 +222,10 @@ export class CompaniesAdapterMongoose implements ICompaniesAdapter {
             updateCompany.templateEmailAltaId = data.templateEmailAltaId;
         }
 
+        if (data.templateEmailCancellationId) {
+            updateCompany.templateEmailCancellationId = data.templateEmailCancellationId;
+        }
+
         if (data.onboardingStep !== undefined) {
             updateCompany.onboardingStep = data.onboardingStep;
         }
@@ -225,6 +238,18 @@ export class CompaniesAdapterMongoose implements ICompaniesAdapter {
             updateCompany.banned = data.banned;
         }
 
+        if (data.showPublicScores !== undefined) {
+            updateCompany.showPublicScores = data.showPublicScores;
+        }
+
+        if (data.showPublicOpinions !== undefined) {
+            updateCompany.showPublicOpinions = data.showPublicOpinions;
+        }
+
+        if (data.showPublicProfessionals !== undefined) {
+            updateCompany.showPublicProfessionals = data.showPublicProfessionals;
+        }
+
         updateCompany.save();
 
         //actualizo los campos correspondientes a la localizacion de los servicios de la organizacion.

server/src/Models/Companies/Companies.Interface.ts

@@ -47,11 +47,16 @@ export type UpdateCompanyParams = {
     sessionUser: string;
     templateWapNotifId?: string;
     templateWapAltaId?: string;
+    templateWapCancellationId?: string;
     templateEmailNotifId?: string;
     templateEmailAltaId?: string;
+    templateEmailCancellationId?: string;
     onboardingStep?: number;
     onboardingCompleted?: boolean;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
+    showPublicProfessionals?: boolean;
 };
 
 export type SetCompanyFileParams = {
@@ -144,12 +149,17 @@ export interface ICompany {
     automaticNotifications?: boolean;
     templateWapNotifId?: string;
     templateWapAltaId?: string;
+    templateWapCancellationId?: string;
     templateEmailNotifId?: string;
     templateEmailAltaId?: string;
+    templateEmailCancellationId?: string;
     onboardingStep?: number;
     onboardingCompleted?: boolean;
     fixedPostIds?: Array<string>;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
+    showPublicProfessionals?: boolean;
 }
 
 export interface MyOranizationsView {
@@ -192,11 +202,16 @@ export interface MyOranizationsView {
     appointmentAlert?: string;
     templateWapNotifId?: string;
     templateWapAltaId?: string;
+    templateWapCancellationId?: string;
     templateEmailNotifId?: string;
     templateEmailAltaId?: string;
+    templateEmailCancellationId?: string;
     onboardingStep?: number;
     onboardingCompleted?: boolean;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
+    showPublicProfessionals?: boolean;
 }
 
 export interface ClientOrganizationView {

server/src/Models/Companies/Companies.ts

@@ -67,6 +67,17 @@ class CompaniesManager implements ICompaniesManager {
         this.companies = new CompaniesAdapterMongoose();
     }
 
+    private async validatePublicRatingFlagsPlan(ownerId: string): Promise<void> {
+        const { default: PlanSubscriptionsList } = await import("../PlanSubscriptions/PlanSubscriptons");
+        const subscription = await PlanSubscriptionsList.getSubscriptionByUser({
+            sessionUser: ownerId,
+        });
+
+        if (!subscription || subscription.plan.price === 0) {
+            throw new Error("Esta configuración está disponible solo para planes pagos.");
+        }
+    }
+
     public async toggleFixedPost(data: FixCompanyPostParams): Promise<void> {
         await validateSessionUser({
             sessionUser: data.sessionUser,
@@ -489,6 +500,14 @@ class CompaniesManager implements ICompaniesManager {
             throw new Error(NoPermissionMessage());
         }
 
+        if (
+            data.showPublicScores !== undefined ||
+            data.showPublicOpinions !== undefined ||
+            data.showPublicProfessionals !== undefined
+        ) {
+            await this.validatePublicRatingFlagsPlan(String(companyCheck.ownerId));
+        }
+
         let updateData = {
             ...data,
         };
@@ -597,6 +616,9 @@ class CompaniesManager implements ICompaniesManager {
             templateEmailAltaId: isNull<string>(company.templateEmailAltaId, ""),
             onboardingStep: company.onboardingStep,
             onboardingCompleted: company.onboardingCompleted,
+            showPublicScores: company.showPublicScores ?? true,
+            showPublicOpinions: company.showPublicOpinions ?? true,
+            showPublicProfessionals: company.showPublicProfessionals ?? true,
         };
     }
 
@@ -660,7 +682,11 @@ class CompaniesManager implements ICompaniesManager {
                 continue;
             }
 
-            const isAdmin = await EmployeesList.checkPermission(companyDoc, employ.id, EmployeeRoles.ADMIN);
+            const isAdmin = await EmployeesList.checkPermission(
+                companyDoc,
+                data.sessionUser,
+                EmployeeRoles.ADMIN
+            );
 
             returnData.push({
                 id: isNull<string>(company.id, ""),
@@ -716,6 +742,9 @@ class CompaniesManager implements ICompaniesManager {
                 templateEmailAltaId: isNull<string>(company.templateEmailAltaId, ""),
                 onboardingStep: company.onboardingStep,
                 onboardingCompleted: company.onboardingCompleted,
+                showPublicScores: company.showPublicScores ?? true,
+                showPublicOpinions: company.showPublicOpinions ?? true,
+                showPublicProfessionals: company.showPublicProfessionals ?? true,
             });
         }
 
@@ -786,6 +815,9 @@ class CompaniesManager implements ICompaniesManager {
                         templateEmailAltaId: isNull<string>(company.templateEmailAltaId, ""),
                         onboardingStep: company.onboardingStep,
                         onboardingCompleted: company.onboardingCompleted,
+                        showPublicScores: company.showPublicScores ?? true,
+                        showPublicOpinions: company.showPublicOpinions ?? true,
+                        showPublicProfessionals: company.showPublicProfessionals ?? true,
                     });
                 }
             }

server/src/Models/Employees/Employee.ts

@@ -8,6 +8,9 @@ import {
     PaginateEmployeesParams,
     PaginateEmployeesResults,
     CompanyEmployeesView,
+    PublicCompanyEmployeeView,
+    FindPublicEmployeeParams,
+    PublicEmployeeView,
     FindEmployeesParams,
     FindEmployeesByIdParams,
     UpdateEmployeeRolesParams,
@@ -442,6 +445,71 @@ class EmployeeManager implements IEmployeesManager {
         return view;
     }
 
+    public async findPublicByCompanyId(
+        data: FindEmployeesParams
+    ): Promise<PublicCompanyEmployeeView[]> {
+        const employees = await this.employees.find({
+            companyId: data.companyId,
+            guestOk: true,
+            hostOk: true,
+            removed: { $ne: true },
+        } as any);
+
+        const view = await Promise.all(
+            employees.map(async (employee) => {
+                const userData = await UsersManager.users.findOne({ _id: employee.userId });
+
+                if (!userData) {
+                    return null;
+                }
+
+                const strFirstName = isNull<string>(userData.firstName, "");
+                const strLastName = isNull<string>(userData.lastName, "");
+                const strFullName = joinStrings([strFirstName, strLastName], " ");
+
+                return {
+                    employeeId: isNull<string>(employee.id, ""),
+                    userId: employee.userId,
+                    firstName: strFirstName,
+                    lastName: strLastName,
+                    avatarUrl: getAvatar(userData.id, userData.avatar, strFullName),
+                };
+            })
+        );
+
+        return view.filter((employee): employee is PublicCompanyEmployeeView => employee !== null);
+    }
+
+    public async findPublicByEmployeeId(data: FindPublicEmployeeParams): Promise<PublicEmployeeView> {
+        const employee = await this.employees.findOne({
+            _id: data.employeeId,
+            guestOk: true,
+            hostOk: true,
+            removed: { $ne: true },
+        } as any);
+
+        if (!employee) {
+            throw new Error("El colaborador no existe");
+        }
+
+        const userData = await UsersManager.users.findOne({ _id: employee.userId });
+
+        if (!userData) {
+            throw new Error("El colaborador no existe");
+        }
+
+        const strFirstName = isNull<string>(userData.firstName, "");
+        const strLastName = isNull<string>(userData.lastName, "");
+        const strFullName = joinStrings([strFirstName, strLastName], " ");
+
+        return {
+            employeeId: isNull<string>(employee.id, ""),
+            firstName: strFirstName,
+            lastName: strLastName,
+            avatarUrl: getAvatar(userData.id, userData.avatar, strFullName),
+        };
+    }
+
     public async findById(data: FindEmployeesByIdParams): Promise<CompanyEmployeesView> {
         const employee = await this.employees.findOne({ _id: data.id });
 

server/src/Models/Employees/Employees.Interface.ts

@@ -119,6 +119,25 @@ export interface CompanyEmployeesView {
     };
 }
 
+export interface PublicCompanyEmployeeView {
+    employeeId: string;
+    userId: string;
+    firstName: string;
+    lastName: string;
+    avatarUrl: string;
+}
+
+export interface FindPublicEmployeeParams {
+    employeeId: string;
+}
+
+export interface PublicEmployeeView {
+    employeeId: string;
+    firstName: string;
+    lastName: string;
+    avatarUrl: string;
+}
+
 export interface IncompleteCollaboratorView {
     employeeId: string;
     companyId: string;
@@ -143,6 +162,8 @@ export interface IEmployeesManager {
     updateEmployeeRoles(data: UpdateEmployeeRolesParams): Promise<void>;
     update(data: UpdateEmployeeParams): Promise<void>;
     findByCompanyId(data: FindEmployeesParams): Promise<CompanyEmployeesView[]>;
+    findPublicByCompanyId(data: FindEmployeesParams): Promise<PublicCompanyEmployeeView[]>;
+    findPublicByEmployeeId(data: FindPublicEmployeeParams): Promise<PublicEmployeeView>;
     findById(data: FindEmployeesByIdParams): Promise<CompanyEmployeesView>;
     textObjectFilter(data: FindEmployeesParams): Promise<TextObjectFilterResult[]>;
     deleteEmployeesByCompany(data: DeleteEmployeesByCompany): Promise<void>;

server/src/Models/NotificationJobs/NotificationJobs.Adapter.Mongoose.ts

@@ -0,0 +1,131 @@
+import { Document, Model, Schema, model } from "mongoose";
+import {
+    CreateJobParams,
+    INotificationJob,
+    INotificationJobAdapter,
+    NotificationJobStatus,
+} from "./NotificationJobs.Interface";
+
+export interface INotificationJobDocument
+    extends Omit<INotificationJob, "id">,
+        Document {}
+
+export class NotificationJobsAdapterMongoose implements INotificationJobAdapter {
+    schema: Schema;
+    notificationJobList: Model<INotificationJobDocument>;
+
+    constructor() {
+        this.schema = new Schema(
+            {
+                companyId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Company",
+                },
+                appointmentId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Appointment",
+                },
+                clientId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Client",
+                },
+                channel: {
+                    type: String,
+                    required: true,
+                    enum: ["whatsapp", "email", "system"],
+                },
+                type: {
+                    type: String,
+                    required: true,
+                    enum: ["creation", "reminder", "update", "cancellation"],
+                },
+                scheduledAt: { type: Date, required: true },
+                status: {
+                    type: String,
+                    required: true,
+                    enum: Object.values(NotificationJobStatus),
+                    default: NotificationJobStatus.PENDING,
+                },
+                attempts: { type: Number, required: true, default: 0 },
+                maxAttempts: { type: Number, required: true, default: 3 },
+                lastError: { type: String, required: false },
+                nextRetryAt: { type: Date, required: false },
+                providerResponse: { type: String, required: false },
+                payload: { type: Schema.Types.Mixed, required: false },
+                sentAt: { type: Date, required: false },
+            },
+            {
+                timestamps: true,
+            }
+        );
+
+        this.schema.index({ status: 1, scheduledAt: 1 });
+        this.schema.index({ companyId: 1, status: 1 });
+        this.schema.index({ appointmentId: 1 });
+
+        this.notificationJobList = model<INotificationJobDocument>(
+            "NotificationJob",
+            this.schema
+        );
+    }
+
+    public async create(data: CreateJobParams): Promise<INotificationJob> {
+        const doc = await this.notificationJobList.create({
+            ...data,
+            status: NotificationJobStatus.PENDING,
+            attempts: 0,
+            maxAttempts: 3,
+        });
+        return doc.toObject() as INotificationJob;
+    }
+
+    public async findPendingDue(now: Date): Promise<INotificationJob[]> {
+        const docs = await this.notificationJobList
+            .find({
+                status: NotificationJobStatus.PENDING,
+                scheduledAt: { $lte: now },
+            })
+            .sort({ scheduledAt: 1 })
+            .exec();
+        return docs.map((d) => d.toObject() as INotificationJob);
+    }
+
+    public async updateStatus(
+        jobId: string,
+        status: NotificationJobStatus,
+        data?: { lastError?: string; nextRetryAt?: Date; providerResponse?: string }
+    ): Promise<void> {
+        const update: Record<string, unknown> = { status };
+        if (status === NotificationJobStatus.SENT) {
+            update.sentAt = new Date();
+        }
+        if (data?.lastError !== undefined) update.lastError = data.lastError;
+        if (data?.nextRetryAt !== undefined) update.nextRetryAt = data.nextRetryAt;
+        if (data?.providerResponse !== undefined)
+            update.providerResponse = data.providerResponse;
+
+        await this.notificationJobList.updateOne({ _id: jobId }, { $set: update }).exec();
+    }
+
+    public async cancelByAppointment(appointmentId: string): Promise<void> {
+        await this.notificationJobList
+            .updateMany(
+                {
+                    appointmentId,
+                    status: NotificationJobStatus.PENDING,
+                },
+                { $set: { status: NotificationJobStatus.CANCELLED } }
+            )
+            .exec();
+    }
+
+    public async findByAppointment(appointmentId: string): Promise<INotificationJob[]> {
+        const docs = await this.notificationJobList
+            .find({ appointmentId })
+            .exec();
+        return docs.map((d) => d.toObject() as INotificationJob);
+    }
+}

server/src/Models/NotificationJobs/NotificationJobs.Interface.ts

@@ -0,0 +1,71 @@
+export enum NotificationJobStatus {
+    PENDING = "pending",
+    PROCESSING = "processing",
+    SENT = "sent",
+    FAILED = "failed",
+    CANCELLED = "cancelled",
+}
+
+export type NotificationChannel = "whatsapp" | "email" | "system";
+
+export type NotificationJobType =
+    | "creation"
+    | "reminder"
+    | "update"
+    | "cancellation";
+
+export interface NotificationJobPayload {
+    email?: string;
+    phoneNumber?: string;
+    userId?: string;
+    companyOwnerId?: string;
+    subject?: string;
+    message?: string;
+    emailSubject?: string;
+    emailMessage?: string;
+    wapMessage?: string;
+    systemSubject?: string;
+    systemMessage?: string;
+}
+
+export interface INotificationJob {
+    id?: string;
+    companyId: string;
+    appointmentId: string;
+    clientId: string;
+    channel: NotificationChannel;
+    type: NotificationJobType;
+    scheduledAt: Date;
+    status: NotificationJobStatus;
+    attempts: number;
+    maxAttempts: number;
+    lastError?: string;
+    nextRetryAt?: Date;
+    providerResponse?: string;
+    payload?: NotificationJobPayload;
+    createdAt: Date;
+    updatedAt: Date;
+    sentAt?: Date;
+}
+
+export interface CreateJobParams {
+    companyId: string;
+    appointmentId: string;
+    clientId: string;
+    channel: NotificationChannel;
+    type: NotificationJobType;
+    scheduledAt: Date;
+    payload?: NotificationJobPayload;
+}
+
+export interface INotificationJobAdapter {
+    create(data: CreateJobParams): Promise<INotificationJob>;
+    findPendingDue(now: Date): Promise<INotificationJob[]>;
+    updateStatus(
+        jobId: string,
+        status: NotificationJobStatus,
+        data?: { lastError?: string; nextRetryAt?: Date; providerResponse?: string }
+    ): Promise<void>;
+    cancelByAppointment(appointmentId: string): Promise<void>;
+    findByAppointment(appointmentId: string): Promise<INotificationJob[]>;
+}

server/src/Models/NotificationJobs/NotificationJobs.ts

@@ -0,0 +1,28 @@
+import {
+    CreateJobParams,
+    INotificationJob,
+} from "./NotificationJobs.Interface";
+import { NotificationJobsAdapterMongoose } from "./NotificationJobs.Adapter.Mongoose";
+
+class NotificationJobManager {
+    adapter: NotificationJobsAdapterMongoose;
+
+    constructor() {
+        this.adapter = new NotificationJobsAdapterMongoose();
+    }
+
+    public async createJob(data: CreateJobParams): Promise<INotificationJob> {
+        return this.adapter.create(data);
+    }
+
+    public async cancelByAppointment(appointmentId: string): Promise<void> {
+        return this.adapter.cancelByAppointment(appointmentId);
+    }
+
+    public async findByAppointment(appointmentId: string): Promise<INotificationJob[]> {
+        return this.adapter.findByAppointment(appointmentId);
+    }
+}
+
+const NotificationJobsList = new NotificationJobManager();
+export default NotificationJobsList;

server/src/Models/NotificationPolicies/ClientCompanyNotificationOverride.Adapter.Mongoose.ts

@@ -0,0 +1,84 @@
+import { Document, Model, Schema, model, models } from "mongoose";
+import {
+    FindClientCompanyOverrideParams,
+    IClientCompanyNotificationOverride,
+    IClientCompanyNotificationOverrideAdapter,
+} from "./ClientCompanyNotificationOverride.Interface";
+
+export interface IClientCompanyNotificationOverrideDocument
+    extends Omit<IClientCompanyNotificationOverride, "id">,
+        Document {}
+
+export class ClientCompanyNotificationOverrideAdapterMongoose
+    implements IClientCompanyNotificationOverrideAdapter
+{
+    schema: Schema;
+    overrideList: Model<IClientCompanyNotificationOverrideDocument>;
+
+    constructor() {
+        this.schema = new Schema(
+            {
+                clientId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Client",
+                },
+                companyId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    ref: "Company",
+                },
+                preferredChannels: {
+                    type: [String],
+                    required: true,
+                    default: ["whatsapp", "email", "system"],
+                    enum: ["whatsapp", "email", "system"],
+                },
+                mutedChannels: {
+                    type: [String],
+                    required: true,
+                    default: [],
+                    enum: ["whatsapp", "email", "system"],
+                },
+            },
+            {
+                timestamps: true,
+            }
+        );
+
+        this.schema.index({ clientId: 1, companyId: 1 }, { unique: true });
+
+        this.overrideList = models.ClientCompanyNotificationOverride ||
+            model<IClientCompanyNotificationOverrideDocument>(
+                "ClientCompanyNotificationOverride",
+                this.schema
+            );
+    }
+
+    public async findOne(
+        filters: FindClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride | null> {
+        const doc = await this.overrideList.findOne(filters).exec();
+        return doc ? (doc.toObject() as IClientCompanyNotificationOverride) : null;
+    }
+
+    public async upsert(
+        clientId: string,
+        companyId: string,
+        data: Partial<
+            Omit<
+                IClientCompanyNotificationOverride,
+                "id" | "clientId" | "companyId" | "createdAt" | "updatedAt"
+            >
+        >
+    ): Promise<IClientCompanyNotificationOverride> {
+        const doc = await this.overrideList
+            .findOneAndUpdate(
+                { clientId, companyId },
+                { $set: data },
+                { upsert: true, new: true }
+            )
+            .exec();
+        return doc.toObject() as IClientCompanyNotificationOverride;
+    }
+}

server/src/Models/NotificationPolicies/ClientCompanyNotificationOverride.Interface.ts

@@ -0,0 +1,32 @@
+import { NotificationChannel } from "../NotificationJobs/NotificationJobs.Interface";
+
+export interface IClientCompanyNotificationOverride {
+    id?: string;
+    clientId: string;
+    companyId: string;
+    preferredChannels: NotificationChannel[];
+    mutedChannels: NotificationChannel[];
+    createdAt: Date;
+    updatedAt: Date;
+}
+
+export interface FindClientCompanyOverrideParams {
+    clientId?: string;
+    companyId?: string;
+}
+
+export interface IClientCompanyNotificationOverrideAdapter {
+    findOne(
+        filters: FindClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride | null>;
+    upsert(
+        clientId: string,
+        companyId: string,
+        data: Partial<
+            Omit<
+                IClientCompanyNotificationOverride,
+                "id" | "clientId" | "companyId" | "createdAt" | "updatedAt"
+            >
+        >
+    ): Promise<IClientCompanyNotificationOverride>;
+}

server/src/Models/NotificationPolicies/ClientCompanyNotificationOverride.ts

@@ -0,0 +1,71 @@
+import { ClientCompanyNotificationOverrideAdapterMongoose } from "./ClientCompanyNotificationOverride.Adapter.Mongoose";
+import {
+    IClientCompanyNotificationOverride,
+    IClientCompanyNotificationOverrideAdapter,
+} from "./ClientCompanyNotificationOverride.Interface";
+import ClientsList from "../Clients/Clients";
+import { validatePermissionsByCompany, validateSessionUser } from "../../helpers/check";
+
+type FindClientCompanyOverrideParams = {
+    clientId: string;
+    companyId: string;
+    sessionUser: string;
+};
+
+type UpsertClientCompanyOverrideParams = FindClientCompanyOverrideParams & {
+    data: Partial<
+        Omit<
+            IClientCompanyNotificationOverride,
+            "id" | "clientId" | "companyId" | "createdAt" | "updatedAt"
+        >
+    >;
+};
+
+class ClientCompanyNotificationOverrideManager {
+    overrides: IClientCompanyNotificationOverrideAdapter;
+
+    constructor() {
+        this.overrides = new ClientCompanyNotificationOverrideAdapterMongoose();
+    }
+
+    public async findOne(
+        params: FindClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride | null> {
+        await this.validateAccess(params);
+
+        return this.overrides.findOne({
+            clientId: params.clientId,
+            companyId: params.companyId,
+        });
+    }
+
+    public async upsert(
+        params: UpsertClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride> {
+        await this.validateAccess(params);
+
+        return this.overrides.upsert(params.clientId, params.companyId, params.data);
+    }
+
+    private async validateAccess(params: FindClientCompanyOverrideParams): Promise<void> {
+        await validateSessionUser({ sessionUser: params.sessionUser });
+        await validatePermissionsByCompany({
+            companyId: params.companyId,
+            sessionUser: params.sessionUser,
+        });
+
+        const client = await ClientsList.clients.findOne({ _id: params.clientId });
+
+        if (!client) {
+            throw new Error("El cliente no existe");
+        }
+
+        if (String(client.companyId) !== String(params.companyId)) {
+            throw new Error("El cliente no pertenece a la organización");
+        }
+    }
+}
+
+const ClientCompanyNotificationOverride = new ClientCompanyNotificationOverrideManager();
+
+export default ClientCompanyNotificationOverride;

server/src/Models/NotificationPolicies/ClientNotificationPreferences.Adapter.Mongoose.ts

@@ -0,0 +1,70 @@
+import { Document, Model, Schema, model, models } from "mongoose";
+import {
+    FindClientPreferencesParams,
+    IClientNotificationPreferences,
+    IClientNotificationPreferencesAdapter,
+} from "./ClientNotificationPreferences.Interface";
+
+export interface IClientNotificationPreferencesDocument
+    extends Omit<IClientNotificationPreferences, "id">,
+        Document {}
+
+export class ClientNotificationPreferencesAdapterMongoose
+    implements IClientNotificationPreferencesAdapter
+{
+    schema: Schema;
+    preferencesList: Model<IClientNotificationPreferencesDocument>;
+
+    constructor() {
+        this.schema = new Schema(
+            {
+                userId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    unique: true,
+                    ref: "User",
+                },
+                preferredChannels: {
+                    type: [String],
+                    required: true,
+                    default: ["whatsapp", "email", "system"],
+                    enum: ["whatsapp", "email", "system"],
+                },
+                mutedChannels: {
+                    type: [String],
+                    required: true,
+                    default: [],
+                    enum: ["whatsapp", "email", "system"],
+                },
+            },
+            {
+                timestamps: true,
+            }
+        );
+
+        this.preferencesList = models.ClientNotificationPreferences ||
+            model<IClientNotificationPreferencesDocument>(
+                "ClientNotificationPreferences",
+                this.schema
+            );
+    }
+
+    public async findOne(
+        filters: FindClientPreferencesParams
+    ): Promise<IClientNotificationPreferences | null> {
+        const doc = await this.preferencesList.findOne(filters).exec();
+        return doc ? (doc.toObject() as IClientNotificationPreferences) : null;
+    }
+
+    public async upsert(
+        userId: string,
+        data: Partial<
+            Omit<IClientNotificationPreferences, "id" | "userId" | "createdAt" | "updatedAt">
+        >
+    ): Promise<IClientNotificationPreferences> {
+        const doc = await this.preferencesList
+            .findOneAndUpdate({ userId }, { $set: data }, { upsert: true, new: true })
+            .exec();
+        return doc.toObject() as IClientNotificationPreferences;
+    }
+}

server/src/Models/NotificationPolicies/ClientNotificationPreferences.Interface.ts

@@ -0,0 +1,26 @@
+import { NotificationChannel } from "../NotificationJobs/NotificationJobs.Interface";
+
+export interface IClientNotificationPreferences {
+    id?: string;
+    userId: string;
+    preferredChannels: NotificationChannel[];
+    mutedChannels: NotificationChannel[];
+    createdAt: Date;
+    updatedAt: Date;
+}
+
+export interface FindClientPreferencesParams {
+    userId?: string;
+}
+
+export interface IClientNotificationPreferencesAdapter {
+    findOne(
+        filters: FindClientPreferencesParams
+    ): Promise<IClientNotificationPreferences | null>;
+    upsert(
+        userId: string,
+        data: Partial<
+            Omit<IClientNotificationPreferences, "id" | "userId" | "createdAt" | "updatedAt">
+        >
+    ): Promise<IClientNotificationPreferences>;
+}

server/src/Models/NotificationPolicies/ClientNotificationPreferences.ts

@@ -0,0 +1,51 @@
+import { ClientNotificationPreferencesAdapterMongoose } from "./ClientNotificationPreferences.Adapter.Mongoose";
+import {
+    IClientNotificationPreferences,
+    IClientNotificationPreferencesAdapter,
+} from "./ClientNotificationPreferences.Interface";
+import { validateSessionUser } from "../../helpers/check";
+
+type FindClientPreferencesParams = {
+    userId: string;
+    sessionUser: string;
+};
+
+type UpsertClientPreferencesParams = FindClientPreferencesParams & {
+    data: Partial<
+        Omit<IClientNotificationPreferences, "id" | "userId" | "createdAt" | "updatedAt">
+    >;
+};
+
+class ClientNotificationPreferencesManager {
+    preferences: IClientNotificationPreferencesAdapter;
+
+    constructor() {
+        this.preferences = new ClientNotificationPreferencesAdapterMongoose();
+    }
+
+    public async findOne(
+        params: FindClientPreferencesParams
+    ): Promise<IClientNotificationPreferences | null> {
+        await this.validateUserOwner(params);
+        return this.preferences.findOne({ userId: params.userId });
+    }
+
+    public async upsert(
+        params: UpsertClientPreferencesParams
+    ): Promise<IClientNotificationPreferences> {
+        await this.validateUserOwner(params);
+        return this.preferences.upsert(params.userId, params.data);
+    }
+
+    private async validateUserOwner(params: FindClientPreferencesParams): Promise<void> {
+        await validateSessionUser({ sessionUser: params.sessionUser });
+
+        if (String(params.userId) !== String(params.sessionUser)) {
+            throw new Error("No tienes permisos para modificar preferencias de otro usuario");
+        }
+    }
+}
+
+const ClientNotificationPreferences = new ClientNotificationPreferencesManager();
+
+export default ClientNotificationPreferences;

server/src/Models/NotificationPolicies/CompanyNotificationPolicy.Adapter.Mongoose.ts

@@ -0,0 +1,83 @@
+import { Document, Model, Schema, model, models } from "mongoose";
+import {
+    FindCompanyPolicyParams,
+    ICompanyNotificationPolicy,
+    ICompanyNotificationPolicyAdapter,
+} from "./CompanyNotificationPolicy.Interface";
+
+export interface ICompanyNotificationPolicyDocument
+    extends Omit<ICompanyNotificationPolicy, "id">,
+        Document {}
+
+export class CompanyNotificationPolicyAdapterMongoose
+    implements ICompanyNotificationPolicyAdapter
+{
+    schema: Schema;
+    policyList: Model<ICompanyNotificationPolicyDocument>;
+
+    constructor() {
+        this.schema = new Schema(
+            {
+                companyId: {
+                    type: Schema.Types.ObjectId,
+                    required: true,
+                    unique: true,
+                    ref: "Company",
+                },
+                defaultChannels: {
+                    type: [String],
+                    required: true,
+                    default: ["whatsapp", "email", "system"],
+                    enum: ["whatsapp", "email", "system"],
+                },
+                mutedChannels: {
+                    type: [String],
+                    required: false,
+                    default: [],
+                    enum: ["whatsapp", "email", "system"],
+                },
+                timezone: {
+                    type: String,
+                    required: true,
+                    default: "America/Argentina/Buenos_Aires",
+                },
+                quietHours: {
+                    from: { type: String, required: false },
+                    to: { type: String, required: false },
+                },
+                reminderRules: [
+                    {
+                        offset: { type: Number, required: true },
+                        enabled: { type: Boolean, required: true, default: true },
+                    },
+                ],
+            },
+            {
+                timestamps: true,
+            }
+        );
+
+        this.policyList = models.CompanyNotificationPolicy ||
+            model<ICompanyNotificationPolicyDocument>(
+                "CompanyNotificationPolicy",
+                this.schema
+            );
+    }
+
+    public async findOne(
+        filters: FindCompanyPolicyParams
+    ): Promise<ICompanyNotificationPolicy | null> {
+        const doc = await this.policyList.findOne(filters).exec();
+        return doc ? (doc.toObject() as ICompanyNotificationPolicy) : null;
+    }
+
+    public async upsert(
+        companyId: string,
+        data: Partial<Omit<ICompanyNotificationPolicy, "id" | "companyId" | "createdAt" | "updatedAt">>
+    ): Promise<ICompanyNotificationPolicy> {
+        const doc = await this.policyList
+            .findOneAndUpdate({ companyId }, { $set: data }, { upsert: true, new: true })
+            .exec();
+        return doc.toObject() as ICompanyNotificationPolicy;
+    }
+}

server/src/Models/NotificationPolicies/CompanyNotificationPolicy.Interface.ts

@@ -0,0 +1,35 @@
+import { NotificationChannel } from "../NotificationJobs/NotificationJobs.Interface";
+
+export interface QuietHours {
+    from: string; // "HH:mm" format, e.g. "22:00"
+    to: string; // "HH:mm" format, e.g. "07:00"
+}
+
+export interface ReminderRules {
+    offset: number; // minutes before appointment
+    enabled: boolean;
+}
+
+export interface ICompanyNotificationPolicy {
+    id?: string;
+    companyId: string;
+    defaultChannels: NotificationChannel[];
+    mutedChannels?: NotificationChannel[];
+    timezone: string;
+    quietHours?: QuietHours;
+    reminderRules?: ReminderRules[];
+    createdAt: Date;
+    updatedAt: Date;
+}
+
+export interface FindCompanyPolicyParams {
+    companyId?: string;
+}
+
+export interface ICompanyNotificationPolicyAdapter {
+    findOne(filters: FindCompanyPolicyParams): Promise<ICompanyNotificationPolicy | null>;
+    upsert(
+        companyId: string,
+        data: Partial<Omit<ICompanyNotificationPolicy, "id" | "companyId" | "createdAt" | "updatedAt">>
+    ): Promise<ICompanyNotificationPolicy>;
+}

server/src/Models/NotificationPolicies/CompanyNotificationPolicy.ts

@@ -0,0 +1,51 @@
+import { CompanyNotificationPolicyAdapterMongoose } from "./CompanyNotificationPolicy.Adapter.Mongoose";
+import {
+    ICompanyNotificationPolicy,
+    ICompanyNotificationPolicyAdapter,
+} from "./CompanyNotificationPolicy.Interface";
+import { validatePermissionsByCompany, validateSessionUser } from "../../helpers/check";
+
+type FindCompanyPolicyParams = {
+    companyId: string;
+    sessionUser: string;
+};
+
+type UpsertCompanyPolicyParams = FindCompanyPolicyParams & {
+    data: Partial<
+        Omit<ICompanyNotificationPolicy, "id" | "companyId" | "createdAt" | "updatedAt">
+    >;
+};
+
+class CompanyNotificationPolicyManager {
+    policies: ICompanyNotificationPolicyAdapter;
+
+    constructor() {
+        this.policies = new CompanyNotificationPolicyAdapterMongoose();
+    }
+
+    public async findOne(
+        params: FindCompanyPolicyParams
+    ): Promise<ICompanyNotificationPolicy | null> {
+        await validateSessionUser({ sessionUser: params.sessionUser });
+        await validatePermissionsByCompany({
+            companyId: params.companyId,
+            sessionUser: params.sessionUser,
+        });
+
+        return this.policies.findOne({ companyId: params.companyId });
+    }
+
+    public async upsert(params: UpsertCompanyPolicyParams): Promise<ICompanyNotificationPolicy> {
+        await validateSessionUser({ sessionUser: params.sessionUser });
+        await validatePermissionsByCompany({
+            companyId: params.companyId,
+            sessionUser: params.sessionUser,
+        });
+
+        return this.policies.upsert(params.companyId, params.data);
+    }
+}
+
+const CompanyNotificationPolicy = new CompanyNotificationPolicyManager();
+
+export default CompanyNotificationPolicy;

server/src/Models/NotificationPolicies/NotificationJobService.ts

@@ -0,0 +1,280 @@
+import {
+    CreateJobParams,
+    NotificationChannel,
+} from "../NotificationJobs/NotificationJobs.Interface";
+import { NotificationJobsAdapterMongoose } from "../NotificationJobs/NotificationJobs.Adapter.Mongoose";
+import { PolicyResolver, ResolvedPolicy } from "./PolicyResolver";
+import dayjs from "dayjs";
+import utc from "dayjs/plugin/utc";
+
+dayjs.extend(utc);
+
+export interface CreateJobServiceParams {
+    companyId: string;
+    clientId: string;
+    appointmentId: string;
+    type: CreateJobParams["type"];
+    scheduledAt?: Date;
+    appointmentStart?: Date;
+    payload?: CreateJobParams["payload"];
+    reminderPayload?: CreateJobParams["payload"];
+}
+
+export class NotificationJobService {
+    private jobAdapter: NotificationJobsAdapterMongoose;
+    private policyResolver: PolicyResolver;
+
+    constructor() {
+        this.jobAdapter = new NotificationJobsAdapterMongoose();
+        this.policyResolver = new PolicyResolver();
+    }
+
+    async createJob(params: CreateJobServiceParams): Promise<any[]> {
+        const resolvedPolicy = await this.policyResolver.resolve(
+            params.companyId,
+            params.clientId
+        );
+
+        if (resolvedPolicy.channels.length === 0) {
+            return [];
+        }
+
+        const now = new Date();
+        const baseScheduledAt = params.scheduledAt || now;
+        const adjustedScheduledAt = this.adjustForQuietHours(
+            baseScheduledAt,
+            resolvedPolicy
+        );
+
+        const jobs: any[] = [];
+        for (const channel of resolvedPolicy.channels) {
+            const job = await this.jobAdapter.create({
+                companyId: params.companyId,
+                appointmentId: params.appointmentId,
+                clientId: params.clientId,
+                channel,
+                type: params.type,
+                scheduledAt: adjustedScheduledAt,
+                payload: params.payload,
+            });
+            jobs.push(job);
+        }
+
+        if (params.appointmentStart) {
+            const enabledReminderRules = (resolvedPolicy.reminderRules || []).filter(
+                (rule) => rule.enabled
+            );
+
+            for (const rule of enabledReminderRules) {
+                const reminderScheduledAt = this.adjustForQuietHours(
+                    dayjs(params.appointmentStart).subtract(rule.offset, "minute").toDate(),
+                    resolvedPolicy
+                );
+
+                if (reminderScheduledAt < now || reminderScheduledAt >= params.appointmentStart) {
+                    continue;
+                }
+
+                for (const channel of resolvedPolicy.channels) {
+                    const job = await this.jobAdapter.create({
+                        companyId: params.companyId,
+                        appointmentId: params.appointmentId,
+                        clientId: params.clientId,
+                        channel,
+                        type: "reminder",
+                        scheduledAt: reminderScheduledAt,
+                        payload: params.reminderPayload,
+                    });
+                    jobs.push(job);
+                }
+            }
+        }
+
+        return jobs;
+    }
+
+    async createImmediateJob(params: CreateJobServiceParams): Promise<any[]> {
+        const resolvedPolicy = await this.policyResolver.resolve(
+            params.companyId,
+            params.clientId
+        );
+
+        if (resolvedPolicy.channels.length === 0) {
+            return [];
+        }
+
+        const scheduledAt = params.scheduledAt || new Date();
+        const jobs: any[] = [];
+
+        for (const channel of resolvedPolicy.channels) {
+            const job = await this.jobAdapter.create({
+                companyId: params.companyId,
+                appointmentId: params.appointmentId,
+                clientId: params.clientId,
+                channel,
+                type: params.type,
+                scheduledAt,
+                payload: params.payload,
+            });
+            jobs.push(job);
+        }
+
+        return jobs;
+    }
+
+    async createMandatoryCreationJob(params: CreateJobServiceParams): Promise<any[]> {
+        const payloadChannels = this.getPayloadChannels(params.payload);
+        const channels = await this.policyResolver.resolveAvailableChannels(
+            params.companyId,
+            payloadChannels
+        );
+
+        if (channels.length === 0) {
+            return [];
+        }
+
+        const scheduledAt = params.scheduledAt || new Date();
+        const jobs: any[] = [];
+
+        for (const channel of channels) {
+            const job = await this.jobAdapter.create({
+                companyId: params.companyId,
+                appointmentId: params.appointmentId,
+                clientId: params.clientId,
+                channel,
+                type: "creation",
+                scheduledAt,
+                payload: params.payload,
+            });
+            jobs.push(job);
+        }
+
+        return jobs;
+    }
+
+    async createReminderJobs(params: CreateJobServiceParams): Promise<any[]> {
+        const resolvedPolicy = await this.policyResolver.resolve(
+            params.companyId,
+            params.clientId
+        );
+
+        if (!params.appointmentStart || resolvedPolicy.channels.length === 0) {
+            return [];
+        }
+
+        const now = new Date();
+        const jobs: any[] = [];
+        const enabledReminderRules = (resolvedPolicy.reminderRules || []).filter(
+            (rule) => rule.enabled
+        );
+
+        for (const rule of enabledReminderRules) {
+            const reminderScheduledAt = this.adjustForQuietHours(
+                dayjs(params.appointmentStart).subtract(rule.offset, "minute").toDate(),
+                resolvedPolicy
+            );
+
+            if (reminderScheduledAt < now || reminderScheduledAt >= params.appointmentStart) {
+                continue;
+            }
+
+            for (const channel of resolvedPolicy.channels) {
+                const job = await this.jobAdapter.create({
+                    companyId: params.companyId,
+                    appointmentId: params.appointmentId,
+                    clientId: params.clientId,
+                    channel,
+                    type: "reminder",
+                    scheduledAt: reminderScheduledAt,
+                    payload: params.reminderPayload,
+                });
+                jobs.push(job);
+            }
+        }
+
+        return jobs;
+    }
+
+    /**
+     * Cancel all pending jobs for an appointment.
+     * Called when an appointment is deleted or rescheduled.
+     */
+    async cancelByAppointment(appointmentId: string): Promise<void> {
+        return this.jobAdapter.cancelByAppointment(appointmentId);
+    }
+
+    private adjustForQuietHours(scheduledAt: Date, policy: ResolvedPolicy): Date {
+        if (!policy.quietHours?.from || !policy.quietHours?.to) {
+            return scheduledAt;
+        }
+
+        const scheduled = dayjs.utc(scheduledAt);
+        const fromHour = parseInt(policy.quietHours.from.split(":")[0], 10);
+        const fromMinute = parseInt(policy.quietHours.from.split(":")[1], 10);
+        const toHour = parseInt(policy.quietHours.to.split(":")[0], 10);
+        const toMinute = parseInt(policy.quietHours.to.split(":")[1], 10);
+
+        const scheduledHour = scheduled.hour();
+        const scheduledMinute = scheduled.minute();
+
+        const isInsideQuietHours = this.isTimeInQuietHours(
+            scheduledHour,
+            scheduledMinute,
+            fromHour,
+            fromMinute,
+            toHour,
+            toMinute
+        );
+
+        if (isInsideQuietHours) {
+            // Shift to quiet hours end
+            let adjusted = scheduled.hour(toHour).minute(toMinute).second(0);
+            // If quiet hours cross midnight, only the pre-midnight segment ends next day.
+            if (toHour < fromHour && scheduledHour >= fromHour) {
+                adjusted = adjusted.add(1, "day");
+            }
+            return adjusted.toDate();
+        }
+
+        return scheduledAt;
+    }
+
+    private getPayloadChannels(payload?: CreateJobParams["payload"]): NotificationChannel[] {
+        const channels: NotificationChannel[] = [];
+
+        if (payload?.email) {
+            channels.push("email");
+        }
+
+        if (payload?.phoneNumber) {
+            channels.push("whatsapp");
+        }
+
+        if (payload?.userId) {
+            channels.push("system");
+        }
+
+        return channels;
+    }
+
+    private isTimeInQuietHours(
+        hour: number,
+        minute: number,
+        fromHour: number,
+        fromMinute: number,
+        toHour: number,
+        toMinute: number
+    ): boolean {
+        const currentMinutes = hour * 60 + minute;
+        const fromMinutes = fromHour * 60 + fromMinute;
+        const toMinutes = toHour * 60 + toMinute;
+
+        if (fromMinutes < toMinutes) {
+            // Quiet hours within same day (e.g. 01:00-06:00)
+            return currentMinutes >= fromMinutes && currentMinutes < toMinutes;
+        } else {
+            // Quiet hours cross midnight (e.g. 22:00-07:00)
+            return currentMinutes >= fromMinutes || currentMinutes < toMinutes;
+        }
+    }
+}

server/src/Models/NotificationPolicies/PolicyResolver.ts

@@ -0,0 +1,173 @@
+import { NotificationChannel } from "../NotificationJobs/NotificationJobs.Interface";
+import { CompanyNotificationPolicyAdapterMongoose } from "./CompanyNotificationPolicy.Adapter.Mongoose";
+import { ClientNotificationPreferencesAdapterMongoose } from "./ClientNotificationPreferences.Adapter.Mongoose";
+import { ClientCompanyNotificationOverrideAdapterMongoose } from "./ClientCompanyNotificationOverride.Adapter.Mongoose";
+import { IClientNotificationPreferences } from "./ClientNotificationPreferences.Interface";
+import { IClientCompanyNotificationOverride } from "./ClientCompanyNotificationOverride.Interface";
+import { ICompanyNotificationPolicy } from "./CompanyNotificationPolicy.Interface";
+import PlanSubscriptionsList from "../PlanSubscriptions/PlanSubscriptons";
+import { PlanFeatures } from "../Plans/Plans.interface";
+import ClientsList from "../Clients/Clients";
+
+const DEFAULT_TIMEZONE = "America/Argentina/Buenos_Aires";
+const SYSTEM_DEFAULT_CHANNELS: NotificationChannel[] = ["whatsapp", "email", "system"];
+
+const PLAN_CHANNEL_MAP: Record<string, PlanFeatures> = {
+    whatsapp: PlanFeatures.WAP_NOTIFICATIONS,
+    email: PlanFeatures.MAIL_NOTIFICATIONS,
+};
+
+export interface ResolvedPolicy {
+    channels: NotificationChannel[];
+    timezone: string;
+    quietHours?: { from: string; to: string };
+    reminderRules?: { offset: number; enabled: boolean }[];
+}
+
+export class PolicyResolver {
+    private companyPolicyAdapter: CompanyNotificationPolicyAdapterMongoose;
+    private clientPreferencesAdapter: ClientNotificationPreferencesAdapterMongoose;
+    private clientCompanyOverrideAdapter: ClientCompanyNotificationOverrideAdapterMongoose;
+
+    constructor() {
+        this.companyPolicyAdapter = new CompanyNotificationPolicyAdapterMongoose();
+        this.clientPreferencesAdapter = new ClientNotificationPreferencesAdapterMongoose();
+        this.clientCompanyOverrideAdapter = new ClientCompanyNotificationOverrideAdapterMongoose();
+    }
+
+    async resolve(companyId: string, clientId: string): Promise<ResolvedPolicy> {
+        // Level 2: ClientCompanyNotificationOverride (per-client per-org)
+        const override = await this.clientCompanyOverrideAdapter.findOne({
+            clientId,
+            companyId,
+        });
+
+        const client = await ClientsList.clients.findOne({ _id: clientId });
+
+        // Level 3: ClientNotificationPreferences (user global)
+        const clientPrefs = client?.userId
+            ? await this.clientPreferencesAdapter.findOne({ userId: String(client.userId) })
+            : null;
+
+        // Level 4: CompanyNotificationPolicy (org defaults)
+        const companyPolicy = await this.companyPolicyAdapter.findOne({ companyId });
+
+        // Determine channels from cascade
+        let channels: NotificationChannel[];
+        let timezone: string;
+        let quietHours: ResolvedPolicy["quietHours"];
+        let reminderRules: ResolvedPolicy["reminderRules"];
+
+        if (override) {
+            channels = [...override.preferredChannels];
+        } else if (clientPrefs) {
+            channels = [...clientPrefs.preferredChannels];
+        } else if (companyPolicy) {
+            channels = [...companyPolicy.defaultChannels];
+        } else {
+            // Level 5: System defaults
+            channels = [...SYSTEM_DEFAULT_CHANNELS];
+        }
+
+        // Apply muted channels from the winning level only — do NOT merge across levels
+        const mutedChannels = this.getMutedChannels(override, clientPrefs, companyPolicy);
+        channels = channels.filter((ch) => !mutedChannels.includes(ch));
+
+        // Timezone and quiet hours from company policy
+        if (companyPolicy) {
+            timezone = companyPolicy.timezone;
+            quietHours = companyPolicy.quietHours;
+            reminderRules = companyPolicy.reminderRules;
+        } else {
+            timezone = DEFAULT_TIMEZONE;
+        }
+
+        // Level 1: Plan limits — filter channels by plan features
+        channels = await this.applyPlanLimits(companyId, channels);
+
+        return {
+            channels,
+            timezone,
+            quietHours,
+            reminderRules,
+        };
+    }
+
+    async resolveAvailableChannels(
+        companyId: string,
+        channels: NotificationChannel[]
+    ): Promise<NotificationChannel[]> {
+        const companyPolicy = await this.companyPolicyAdapter.findOne({ companyId });
+        const enabledChannels = companyPolicy
+            ? companyPolicy.defaultChannels
+            : SYSTEM_DEFAULT_CHANNELS;
+        const companyEnabledChannels = channels.filter((channel) =>
+            enabledChannels.includes(channel)
+        );
+
+        return this.applyPlanLimits(companyId, companyEnabledChannels);
+    }
+
+    /**
+     * Returns muted channels from the winning cascade level only.
+     * Per spec, muted channels are NOT merged across levels.
+     * The level that determines preferredChannels also determines mutedChannels.
+     */
+    private getMutedChannels(
+        override: IClientCompanyNotificationOverride | null,
+        clientPrefs: IClientNotificationPreferences | null,
+        companyPolicy: ICompanyNotificationPolicy | null
+    ): NotificationChannel[] {
+        if (override) {
+            // Override wins — use only override's muted channels
+            return override.mutedChannels || [];
+        }
+        if (clientPrefs) {
+            // Client prefs wins — use only clientPrefs' muted channels
+            return clientPrefs.mutedChannels || [];
+        }
+        if (companyPolicy) {
+            // Company policy wins — use only companyPolicy' muted channels
+            return companyPolicy.mutedChannels || [];
+        }
+        // System defaults — no muted channels
+        return [];
+    }
+
+    private async applyPlanLimits(
+        companyId: string,
+        channels: NotificationChannel[]
+    ): Promise<NotificationChannel[]> {
+        // Resolve the company owner's userId for plan feature checks
+        // Use lazy require to avoid circular dependency (PolicyResolver → CompaniesManager → Appointments → NotificationJobService → PolicyResolver)
+        const CompaniesManager = require("../Companies/Companies").default;
+        const company = await CompaniesManager.companies.findOne({ _id: companyId });
+        if (!company) {
+            // Company not found — return channels unchanged (fail-open)
+            return channels;
+        }
+
+        const ownerUserId = String(company.ownerId);
+        const filtered: NotificationChannel[] = [];
+
+        for (const channel of channels) {
+            const planFeature = PLAN_CHANNEL_MAP[channel];
+            if (!planFeature) {
+                // Channel has no plan restriction (e.g., system)
+                filtered.push(channel);
+                continue;
+            }
+
+            const canSend = await PlanSubscriptionsList.checkFeature({
+                userId: ownerUserId,
+                feature: planFeature,
+            });
+
+            if (canSend) {
+                filtered.push(channel);
+            }
+        }
+
+        return filtered;
+    }
+}

server/src/Models/NotificationPolicies/__tests__/NotificationJobService.test.ts

@@ -0,0 +1,511 @@
+import { NotificationJobStatus } from "../../NotificationJobs/NotificationJobs.Interface";
+
+// Mock all external dependencies
+jest.mock("../../NotificationJobs/NotificationJobs.Adapter.Mongoose", () => ({
+    NotificationJobsAdapterMongoose: jest.fn().mockImplementation(() => ({
+        create: jest.fn(),
+    })),
+}));
+
+jest.mock("../PolicyResolver", () => ({
+    PolicyResolver: jest.fn().mockImplementation(() => ({
+        resolve: jest.fn(),
+        resolveAvailableChannels: jest.fn(),
+    })),
+}));
+
+jest.mock("../../PlanSubscriptions/PlanSubscriptons", () => ({
+    __esModule: true,
+    default: {
+        checkFeature: jest.fn(),
+    },
+}));
+
+import { NotificationJobService } from "../NotificationJobService";
+import { ResolvedPolicy } from "../PolicyResolver";
+
+describe("NotificationJobService.createJob", () => {
+    let service: NotificationJobService;
+    let mockJobCreate: jest.Mock;
+    let mockResolverResolve: jest.Mock;
+    let mockResolveAvailableChannels: jest.Mock;
+
+    beforeEach(() => {
+        jest.clearAllMocks();
+        jest.useRealTimers();
+
+        service = new NotificationJobService();
+
+        mockJobCreate = (service as any).jobAdapter.create as jest.Mock;
+        mockResolverResolve = (service as any).policyResolver.resolve as jest.Mock;
+        mockResolveAvailableChannels = (service as any).policyResolver.resolveAvailableChannels as jest.Mock;
+    });
+
+    it("creates a job with resolved channels", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["whatsapp", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({
+            id: "job-1",
+            status: NotificationJobStatus.PENDING,
+        });
+
+        const result = await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+        });
+
+        expect(mockResolverResolve).toHaveBeenCalledWith("company-1", "client-1");
+        expect(mockJobCreate).toHaveBeenCalledTimes(2); // one per channel
+        expect(result).toHaveLength(2);
+    });
+
+    it("creates reminder jobs for each enabled rule and resolved channel in addition to immediate jobs", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T14:00:00.000Z"));
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+            reminderRules: [
+                { offset: 2, enabled: true },
+                { offset: 5, enabled: true },
+            ],
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({
+            id: "job-1",
+            status: NotificationJobStatus.PENDING,
+        });
+
+        const result = await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            appointmentStart: new Date("2026-07-21T14:30:00.000Z"),
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        const immediateJobs = createCalls.filter((job) => job.type === "creation");
+        const reminderJobs = createCalls.filter((job) => job.type === "reminder");
+
+        expect(mockJobCreate).toHaveBeenCalledTimes(6);
+        expect(result).toHaveLength(6);
+        expect(immediateJobs).toHaveLength(2);
+        expect(reminderJobs).toHaveLength(4);
+        expect(immediateJobs.map((job) => job.channel).sort()).toEqual(["email", "system"]);
+        expect(immediateJobs.map((job) => job.scheduledAt.toISOString())).toEqual([
+            "2026-07-21T14:00:00.000Z",
+            "2026-07-21T14:00:00.000Z",
+        ]);
+        expect(reminderJobs.map((job) => job.channel).sort()).toEqual([
+            "email",
+            "email",
+            "system",
+            "system",
+        ]);
+        expect(reminderJobs.map((job) => job.scheduledAt.toISOString()).sort()).toEqual([
+            "2026-07-21T14:25:00.000Z",
+            "2026-07-21T14:25:00.000Z",
+            "2026-07-21T14:28:00.000Z",
+            "2026-07-21T14:28:00.000Z",
+        ]);
+    });
+
+    it("passes reminder snapshot payload to scheduled reminder jobs", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T14:00:00.000Z"));
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["whatsapp", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+            reminderRules: [{ offset: 30, enabled: true }],
+        };
+        const payload = { message: "Creation body" };
+        const reminderPayload = {
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            companyOwnerId: "owner-1",
+            emailMessage: "Reminder email body",
+            wapMessage: "Reminder WAP body",
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            appointmentStart: new Date("2026-07-21T15:00:00.000Z"),
+            payload,
+            reminderPayload,
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(createCalls.filter((job) => job.type === "creation")).toEqual([
+            expect.objectContaining({ channel: "whatsapp", payload }),
+            expect.objectContaining({ channel: "email", payload }),
+        ]);
+        expect(createCalls.filter((job) => job.type === "reminder")).toEqual([
+            expect.objectContaining({ channel: "whatsapp", payload: reminderPayload }),
+            expect.objectContaining({ channel: "email", payload: reminderPayload }),
+        ]);
+    });
+
+    it("skips reminder jobs scheduled in the past", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T14:29:00.000Z"));
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+            reminderRules: [
+                { offset: 2, enabled: true },
+                { offset: 5, enabled: true },
+            ],
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            appointmentStart: new Date("2026-07-21T14:30:00.000Z"),
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(createCalls.filter((job) => job.type === "creation")).toHaveLength(2);
+        expect(createCalls.filter((job) => job.type === "reminder")).toHaveLength(0);
+    });
+
+    it("skips reminder jobs adjusted by quiet hours after appointment start", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T20:00:00.000Z"));
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+            quietHours: { from: "22:00", to: "07:00" },
+            reminderRules: [{ offset: 15, enabled: true }],
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            appointmentStart: new Date("2026-07-21T23:30:00.000Z"),
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(createCalls.filter((job) => job.type === "creation")).toHaveLength(2);
+        expect(createCalls.filter((job) => job.type === "reminder")).toHaveLength(0);
+    });
+
+    it("creates no jobs when resolved channels are empty", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: [],
+            timezone: "America/Argentina/Buenos_Aires",
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+
+        const result = await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+        });
+
+        expect(mockJobCreate).not.toHaveBeenCalled();
+        expect(result).toHaveLength(0);
+    });
+
+    it("creates mandatory creation jobs from available payload destinations without resolving reminder policy", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T14:00:00.000Z"));
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+        mockResolveAvailableChannels.mockResolvedValue(["email", "whatsapp"]);
+        const payload = {
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            companyOwnerId: "owner-1",
+            emailMessage: "Alta email",
+            wapMessage: "Alta WAP",
+        };
+
+        const result = await service.createMandatoryCreationJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            payload,
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(mockResolverResolve).not.toHaveBeenCalled();
+        expect(mockResolveAvailableChannels).toHaveBeenCalledWith("company-1", [
+            "email",
+            "whatsapp",
+        ]);
+        expect(result).toHaveLength(2);
+        expect(createCalls).toEqual([
+            expect.objectContaining({
+                channel: "email",
+                type: "creation",
+                scheduledAt: new Date("2026-07-21T14:00:00.000Z"),
+                payload,
+            }),
+            expect.objectContaining({
+                channel: "whatsapp",
+                type: "creation",
+                scheduledAt: new Date("2026-07-21T14:00:00.000Z"),
+                payload,
+            }),
+        ]);
+    });
+
+    it("does not create mandatory creation jobs for channels missing destination data", async () => {
+        mockResolveAvailableChannels.mockResolvedValue([]);
+
+        await service.createMandatoryCreationJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            payload: {
+                companyOwnerId: "owner-1",
+                emailMessage: "Alta email",
+                wapMessage: "Alta WAP",
+            },
+        });
+
+        expect(mockResolverResolve).not.toHaveBeenCalled();
+        expect(mockResolveAvailableChannels).toHaveBeenCalledWith("company-1", []);
+        expect(mockJobCreate).not.toHaveBeenCalled();
+    });
+
+    it("does not create mandatory creation jobs for unavailable channels", async () => {
+        mockResolveAvailableChannels.mockResolvedValue(["email"]);
+        const payload = {
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            companyOwnerId: "owner-1",
+        };
+
+        const result = await service.createMandatoryCreationJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            payload,
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(result).toHaveLength(1);
+        expect(createCalls).toEqual([
+            expect.objectContaining({ channel: "email", type: "creation", payload }),
+        ]);
+    });
+
+    it("keeps reminder jobs policy-aware when resolved channels are empty", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: [],
+            timezone: "America/Argentina/Buenos_Aires",
+            reminderRules: [{ offset: 30, enabled: true }],
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+
+        const result = await service.createReminderJobs({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "reminder",
+            appointmentStart: new Date("2026-07-21T15:00:00.000Z"),
+            reminderPayload: { email: "client@example.com" },
+        });
+
+        expect(mockResolverResolve).toHaveBeenCalledWith("company-1", "client-1");
+        expect(mockJobCreate).not.toHaveBeenCalled();
+        expect(result).toHaveLength(0);
+    });
+
+    it("adjusts scheduledAt for quiet hours crossing midnight", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system"],
+            timezone: "America/Argentina/Buenos_Aires",
+            quietHours: { from: "22:00", to: "07:00" },
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        // scheduledAt at 23:30 UTC — should be adjusted to 07:00 next day UTC
+        const scheduledAt = new Date("2026-07-21T23:30:00.000Z");
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            scheduledAt,
+        });
+
+        const createCall = mockJobCreate.mock.calls[0][0];
+        // 23:30 is inside quiet hours (22:00-07:00), adjusted to 07:00 next day
+        expect(createCall.scheduledAt.getUTCHours()).toBe(7);
+        expect(createCall.scheduledAt.getUTCDate()).toBe(22); // next day
+    });
+
+    it("adjusts early morning quiet hours crossing midnight to the same day", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system"],
+            timezone: "America/Argentina/Buenos_Aires",
+            quietHours: { from: "22:00", to: "07:00" },
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            scheduledAt: new Date("2026-07-21T05:00:00.000Z"),
+        });
+
+        const createCall = mockJobCreate.mock.calls[0][0];
+        expect(createCall.scheduledAt.toISOString()).toBe("2026-07-21T07:00:00.000Z");
+    });
+
+    it("does not adjust scheduledAt when outside quiet hours", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system"],
+            timezone: "America/Argentina/Buenos_Aires",
+            quietHours: { from: "22:00", to: "07:00" },
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        // scheduledAt at 14:00 UTC — outside quiet hours (22:00-07:00)
+        const scheduledAt = new Date("2026-07-21T14:00:00.000Z");
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "creation",
+            scheduledAt,
+        });
+
+        const createCall = mockJobCreate.mock.calls[0][0];
+        // 14:00 is outside quiet hours, should remain unchanged
+        expect(createCall.scheduledAt.getUTCHours()).toBe(14);
+        expect(createCall.scheduledAt.getUTCDate()).toBe(21);
+    });
+
+    it("passes appointmentId and type to job creation", async () => {
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system"],
+            timezone: "America/Argentina/Buenos_Aires",
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        const scheduledAt = new Date("2026-07-21T15:00:00.000Z");
+
+        await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-42",
+            type: "reminder",
+            scheduledAt,
+        });
+
+        const createCall = mockJobCreate.mock.calls[0][0];
+        expect(createCall.appointmentId).toBe("appt-42");
+        expect(createCall.type).toBe("reminder");
+        expect(createCall.companyId).toBe("company-1");
+        expect(createCall.clientId).toBe("client-1");
+    });
+
+    it("creates immediate jobs without reminder offsets", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T14:00:00.000Z"));
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+            reminderRules: [{ offset: 30, enabled: true }],
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        const result = await service.createImmediateJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "reminder",
+            appointmentStart: new Date("2026-07-21T16:00:00.000Z"),
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(result).toHaveLength(2);
+        expect(mockJobCreate).toHaveBeenCalledTimes(2);
+        expect(createCalls).toEqual([
+            expect.objectContaining({
+                channel: "system",
+                type: "reminder",
+                scheduledAt: new Date("2026-07-21T14:00:00.000Z"),
+            }),
+            expect.objectContaining({
+                channel: "email",
+                type: "reminder",
+                scheduledAt: new Date("2026-07-21T14:00:00.000Z"),
+            }),
+        ]);
+    });
+
+    it("creates immediate cancellation jobs with snapshot payload for each resolved channel", async () => {
+        jest.useFakeTimers().setSystemTime(new Date("2026-07-21T14:00:00.000Z"));
+        const resolvedPolicy: ResolvedPolicy = {
+            channels: ["system", "email"],
+            timezone: "America/Argentina/Buenos_Aires",
+        };
+        const payload = {
+            email: "client@example.com",
+            phoneNumber: "5491112345678",
+            userId: "user-1",
+            companyOwnerId: "owner-1",
+            subject: "Turno cancelado en Barber Shop",
+            message: "Tu turno fue cancelado.",
+        };
+        mockResolverResolve.mockResolvedValue(resolvedPolicy);
+        mockJobCreate.mockResolvedValue({ id: "job-1" });
+
+        const result = await service.createJob({
+            companyId: "company-1",
+            clientId: "client-1",
+            appointmentId: "appt-1",
+            type: "cancellation",
+            scheduledAt: new Date(),
+            payload,
+        });
+
+        const createCalls = mockJobCreate.mock.calls.map((call) => call[0]);
+        expect(result).toHaveLength(2);
+        expect(createCalls).toEqual([
+            expect.objectContaining({
+                appointmentId: "appt-1",
+                channel: "system",
+                type: "cancellation",
+                scheduledAt: new Date("2026-07-21T14:00:00.000Z"),
+                payload,
+            }),
+            expect.objectContaining({
+                appointmentId: "appt-1",
+                channel: "email",
+                type: "cancellation",
+                scheduledAt: new Date("2026-07-21T14:00:00.000Z"),
+                payload,
+            }),
+        ]);
+    });
+});

server/src/Models/NotificationPolicies/__tests__/PolicyResolver.test.ts

@@ -0,0 +1,351 @@
+import { NotificationChannel } from "../../NotificationJobs/NotificationJobs.Interface";
+
+// Mock all external dependencies before importing the module under test
+jest.mock("../../PlanSubscriptions/PlanSubscriptons", () => ({
+    __esModule: true,
+    default: {
+        checkFeature: jest.fn(),
+    },
+}));
+
+jest.mock("../CompanyNotificationPolicy.Adapter.Mongoose", () => ({
+    CompanyNotificationPolicyAdapterMongoose: jest.fn().mockImplementation(() => ({
+        findOne: jest.fn(),
+    })),
+}));
+
+jest.mock("../ClientNotificationPreferences.Adapter.Mongoose", () => ({
+    ClientNotificationPreferencesAdapterMongoose: jest.fn().mockImplementation(() => ({
+        findOne: jest.fn(),
+    })),
+}));
+
+jest.mock("../ClientCompanyNotificationOverride.Adapter.Mongoose", () => ({
+    ClientCompanyNotificationOverrideAdapterMongoose: jest.fn().mockImplementation(() => ({
+        findOne: jest.fn(),
+    })),
+}));
+
+jest.mock("../../Companies/Companies", () => ({
+    __esModule: true,
+    default: {
+        companies: {
+            findOne: jest.fn(),
+        },
+    },
+}));
+
+jest.mock("../../Clients/Clients", () => ({
+    __esModule: true,
+    default: {
+        clients: {
+            findOne: jest.fn(),
+        },
+    },
+}));
+
+import { PolicyResolver } from "../PolicyResolver";
+import PlanSubscriptionsList from "../../PlanSubscriptions/PlanSubscriptons";
+import CompaniesManager from "../../Companies/Companies";
+import ClientsList from "../../Clients/Clients";
+import { PlanFeatures } from "../../Plans/Plans.interface";
+
+describe("PolicyResolver", () => {
+    let resolver: PolicyResolver;
+    let mockCompanyPolicyFindOne: jest.Mock;
+    let mockClientPreferencesFindOne: jest.Mock;
+    let mockOverrideFindOne: jest.Mock;
+
+    beforeEach(() => {
+        jest.clearAllMocks();
+
+        resolver = new PolicyResolver();
+
+        // Access the mocked adapter instances
+        mockCompanyPolicyFindOne = (
+            resolver as any
+        ).companyPolicyAdapter.findOne as jest.Mock;
+        mockClientPreferencesFindOne = (
+            resolver as any
+        ).clientPreferencesAdapter.findOne as jest.Mock;
+        mockOverrideFindOne = (
+            resolver as any
+        ).clientCompanyOverrideAdapter.findOne as jest.Mock;
+
+        // Mock CompaniesManager to return a company with an ownerId
+        (CompaniesManager.companies.findOne as jest.Mock).mockResolvedValue({
+            _id: "company-1",
+            ownerId: "owner-user-1",
+        });
+        (ClientsList.clients.findOne as jest.Mock).mockResolvedValue({
+            _id: "client-1",
+            userId: "client-user-1",
+        });
+    });
+
+    it("returns system defaults when no policies exist", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue(null);
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual(
+            expect.arrayContaining(["whatsapp", "email", "system"])
+        );
+        expect(result.channels).toHaveLength(3);
+    });
+
+    it("uses company policy defaults when no client override exists", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: ["email" as NotificationChannel],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual(["email"]);
+    });
+
+    it("client override wins over company default", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: ["email" as NotificationChannel],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue({
+            clientId: "client-1",
+            companyId: "company-1",
+            preferredChannels: ["whatsapp" as NotificationChannel],
+            mutedChannels: [],
+        });
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual(["whatsapp"]);
+    });
+
+    it("client global preferences used when no override exists", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: ["whatsapp" as NotificationChannel, "email" as NotificationChannel],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        mockClientPreferencesFindOne.mockResolvedValue({
+            userId: "client-user-1",
+            preferredChannels: ["email" as NotificationChannel],
+            mutedChannels: [],
+        });
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual(["email"]);
+    });
+
+    it("excludes muted channels from override", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue(null);
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue({
+            clientId: "client-1",
+            companyId: "company-1",
+            preferredChannels: [
+                "whatsapp" as NotificationChannel,
+                "email" as NotificationChannel,
+            ],
+            mutedChannels: ["whatsapp" as NotificationChannel],
+        });
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual(["email"]);
+        expect(result.channels).not.toContain("whatsapp");
+    });
+
+    it("excludes muted channels from client preferences", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue(null);
+        mockClientPreferencesFindOne.mockResolvedValue({
+            userId: "client-user-1",
+            preferredChannels: [
+                "whatsapp" as NotificationChannel,
+                "email" as NotificationChannel,
+                "system" as NotificationChannel,
+            ],
+            mutedChannels: ["email" as NotificationChannel],
+        });
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual(
+            expect.arrayContaining(["whatsapp", "system"])
+        );
+        expect(result.channels).not.toContain("email");
+    });
+
+    it("loads global preferences by the appointment client's userId", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue(null);
+        mockClientPreferencesFindOne.mockResolvedValue({
+            userId: "client-user-1",
+            preferredChannels: ["system" as NotificationChannel],
+            mutedChannels: [],
+        });
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(ClientsList.clients.findOne).toHaveBeenCalledWith({ _id: "client-1" });
+        expect(mockClientPreferencesFindOne).toHaveBeenCalledWith({ userId: "client-user-1" });
+        expect(result.channels).toEqual(["system"]);
+    });
+
+    it("plan blocks WhatsApp when feature not available", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: [
+                "whatsapp" as NotificationChannel,
+                "email" as NotificationChannel,
+            ],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockImplementation(
+            async (params: { feature: string }) => {
+                if (params.feature === PlanFeatures.WAP_NOTIFICATIONS) return false;
+                return true;
+            }
+        );
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).not.toContain("whatsapp");
+        expect(result.channels).toContain("email");
+    });
+
+    it("plan blocks email when feature not available", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: [
+                "whatsapp" as NotificationChannel,
+                "email" as NotificationChannel,
+            ],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockImplementation(
+            async (params: { feature: string }) => {
+                if (params.feature === PlanFeatures.MAIL_NOTIFICATIONS) return false;
+                return true;
+            }
+        );
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).not.toContain("email");
+        expect(result.channels).toContain("whatsapp");
+    });
+
+    it("returns timezone from company policy", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: ["system" as NotificationChannel],
+            timezone: "America/New_York",
+            quietHours: { from: "22:00", to: "07:00" },
+        });
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.timezone).toBe("America/New_York");
+        expect(result.quietHours).toEqual({ from: "22:00", to: "07:00" });
+    });
+
+    it("returns default timezone when no company policy", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue(null);
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue(null);
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.timezone).toBe("America/Argentina/Buenos_Aires");
+    });
+
+    it("returns empty channels when all are muted via override", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue(null);
+        mockClientPreferencesFindOne.mockResolvedValue(null);
+        mockOverrideFindOne.mockResolvedValue({
+            clientId: "client-1",
+            companyId: "company-1",
+            preferredChannels: [
+                "whatsapp" as NotificationChannel,
+                "email" as NotificationChannel,
+                "system" as NotificationChannel,
+            ],
+            mutedChannels: [
+                "whatsapp" as NotificationChannel,
+                "email" as NotificationChannel,
+                "system" as NotificationChannel,
+            ],
+        });
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolve("company-1", "client-1");
+
+        expect(result.channels).toEqual([]);
+    });
+
+    it("resolves available channels from company defaults and plan limits without client preferences", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: ["whatsapp" as NotificationChannel, "email" as NotificationChannel],
+            mutedChannels: ["email" as NotificationChannel],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockResolvedValue(true);
+
+        const result = await resolver.resolveAvailableChannels("company-1", [
+            "whatsapp",
+            "email",
+            "system",
+        ]);
+
+        expect(result).toEqual(["whatsapp", "email"]);
+        expect(mockClientPreferencesFindOne).not.toHaveBeenCalled();
+        expect(mockOverrideFindOne).not.toHaveBeenCalled();
+    });
+
+    it("removes available channels disallowed by the owner plan", async () => {
+        mockCompanyPolicyFindOne.mockResolvedValue({
+            companyId: "company-1",
+            defaultChannels: ["whatsapp" as NotificationChannel, "email" as NotificationChannel],
+            timezone: "America/Argentina/Buenos_Aires",
+        });
+        (PlanSubscriptionsList.checkFeature as jest.Mock).mockImplementation(
+            async (params: { feature: string }) =>
+                params.feature !== PlanFeatures.WAP_NOTIFICATIONS
+        );
+
+        const result = await resolver.resolveAvailableChannels("company-1", [
+            "whatsapp",
+            "email",
+        ]);
+
+        expect(result).toEqual(["email"]);
+    });
+});

server/src/Models/Ratings/Ratings.Adapter.Mongoose.ts

@@ -0,0 +1,191 @@
+import { Document, Model, Schema, Types, model, models } from "mongoose";
+import getAvatar from "../../helpers/getAvatar";
+import { joinStrings } from "../../helpers/String";
+import {
+    FindRatingsParams,
+    IRating,
+    IRatingsAdapter,
+    RATING_COMMENT_MAX_LENGTH,
+    RatingTargetSummaryParams,
+    RatingTargetSummaryResult,
+    RatingTargetReviewsParams,
+    RatingTargetReviewsResult,
+    RatingTargetType,
+} from "./Ratings.Interface";
+
+export interface IRatingDocument extends Omit<IRating, "id">, Document {
+    _id: Types.ObjectId;
+}
+
+type RatingReviewDocument = IRatingDocument & {
+    userId?: {
+        _id: Types.ObjectId;
+        firstName?: string;
+        lastName?: string;
+        avatar?: string;
+    };
+};
+
+const GENERIC_REVIEW_AUTHOR = "Cliente verificado";
+
+export class RatingsAdapterMongoose implements IRatingsAdapter {
+    schema: Schema;
+    ratingsList: Model<IRatingDocument>;
+
+    constructor() {
+        this.schema = new Schema(
+            {
+                appointmentId: { type: Schema.Types.ObjectId, required: true, ref: "Appointment" },
+                userId: { type: Schema.Types.ObjectId, required: true, ref: "User" },
+                companyId: { type: Schema.Types.ObjectId, required: true, ref: "Companie" },
+                serviceId: { type: Schema.Types.ObjectId, required: true, ref: "Service" },
+                employeeId: { type: Schema.Types.ObjectId, required: true, ref: "Employee" },
+                targetType: { type: String, required: true, enum: Object.values(RatingTargetType) },
+                targetId: { type: Schema.Types.ObjectId, required: true },
+                score: { type: Number, required: true, min: 1, max: 5 },
+                comment: { type: String, required: false, default: "", maxlength: RATING_COMMENT_MAX_LENGTH },
+            },
+            { timestamps: true }
+        );
+
+        this.schema.index({ userId: 1, targetType: 1, targetId: 1 }, { unique: true });
+        this.ratingsList = (models.Rating as Model<IRatingDocument>) || model<IRatingDocument>("Rating", this.schema);
+    }
+
+    public async create(data: Omit<IRating, "id" | "createdAt" | "updatedAt">): Promise<IRating> {
+        const rating = await this.ratingsList.create(data);
+        return this.mapRating(rating);
+    }
+
+    public async find(filters: FindRatingsParams): Promise<IRating[]> {
+        const ratings = await this.ratingsList.find(filters).exec();
+        return ratings.map((rating) => this.mapRating(rating));
+    }
+
+    public async findOne(filters: FindRatingsParams): Promise<IRating | null> {
+        const rating = await this.ratingsList.findOne(filters).exec();
+        return rating ? this.mapRating(rating) : null;
+    }
+
+    public async count(filters: FindRatingsParams): Promise<number> {
+        return this.ratingsList.countDocuments(filters).exec();
+    }
+
+    public async summaryByTarget(filters: RatingTargetSummaryParams): Promise<RatingTargetSummaryResult> {
+        const [summary] = await this.ratingsList
+            .aggregate<{ averageScore: number; totalCount: number }>([
+                {
+                    $match: {
+                        targetType: filters.targetType,
+                        targetId: new Types.ObjectId(filters.targetId),
+                    },
+                },
+                {
+                    $group: {
+                        _id: null,
+                        averageScore: { $avg: "$score" },
+                        totalCount: { $sum: 1 },
+                    },
+                },
+            ])
+            .exec();
+
+        return {
+            averageScore: summary?.averageScore || 0,
+            totalCount: summary?.totalCount || 0,
+        };
+    }
+
+    public async summaryByTargets(filters: { targetType: RatingTargetType; targetIds: string[] }): Promise<RatingTargetSummaryResult> {
+        const targetIds = filters.targetIds.filter((targetId) => Types.ObjectId.isValid(targetId));
+
+        if (targetIds.length === 0) {
+            return { averageScore: 0, totalCount: 0 };
+        }
+
+        const [summary] = await this.ratingsList
+            .aggregate<{ averageScore: number; totalCount: number }>([
+                {
+                    $match: {
+                        targetType: filters.targetType,
+                        targetId: { $in: targetIds.map((targetId) => new Types.ObjectId(targetId)) },
+                    },
+                },
+                {
+                    $group: {
+                        _id: null,
+                        averageScore: { $avg: "$score" },
+                        totalCount: { $sum: 1 },
+                    },
+                },
+            ])
+            .exec();
+
+        return {
+            averageScore: summary?.averageScore || 0,
+            totalCount: summary?.totalCount || 0,
+        };
+    }
+
+    public async reviewsByTarget(filters: RatingTargetReviewsParams): Promise<RatingTargetReviewsResult> {
+        const page = filters.page || 1;
+        const pageSize = filters.pageSize || filters.limit || 20;
+        const targetReviewsFilter = {
+            targetType: filters.targetType,
+            targetId: new Types.ObjectId(filters.targetId),
+            comment: { $regex: /\S/ },
+        };
+
+        const total = await this.ratingsList.countDocuments(targetReviewsFilter).exec();
+        const ratings = await this.ratingsList
+            .find(targetReviewsFilter)
+            .sort({ score: -1, createdAt: -1 })
+            .skip((page - 1) * pageSize)
+            .limit(pageSize)
+            .select("score comment createdAt userId")
+            .populate("userId", "firstName lastName avatar")
+            .exec();
+
+        const reviews = (ratings as unknown as RatingReviewDocument[]).map((rating) => {
+            const user = rating.userId;
+            const displayName = user ? joinStrings([user.firstName, user.lastName], " ") : "";
+            const authorName = displayName || GENERIC_REVIEW_AUTHOR;
+
+            return {
+                id: rating._id.toString(),
+                score: rating.score,
+                comment: rating.comment || "",
+                createdAt: rating.createdAt,
+                author: {
+                    displayName: authorName,
+                    avatarUrl: user ? getAvatar(user._id.toString(), user.avatar, "") : "",
+                },
+            };
+        });
+
+        return {
+            reviews,
+            total,
+            page,
+            pageSize,
+            totalPages: Math.ceil(total / pageSize),
+        };
+    }
+
+    private mapRating(rating: IRatingDocument): IRating {
+        return {
+            id: rating._id.toString(),
+            appointmentId: rating.appointmentId.toString(),
+            userId: rating.userId.toString(),
+            companyId: rating.companyId.toString(),
+            serviceId: rating.serviceId.toString(),
+            employeeId: rating.employeeId.toString(),
+            targetType: rating.targetType,
+            targetId: rating.targetId.toString(),
+            score: rating.score,
+            comment: rating.comment,
+            createdAt: rating.createdAt,
+            updatedAt: rating.updatedAt,
+        };
+    }
+}

server/src/Models/Ratings/Ratings.Interface.ts

@@ -0,0 +1,125 @@
+export enum RatingTargetType {
+    COMPANY = "company",
+    SERVICE = "service",
+    EMPLOYEE = "employee",
+}
+
+export const RATING_COMMENT_MAX_LENGTH = 1000;
+
+export type FindRatingsParams = {
+    _id?: string;
+    appointmentId?: string;
+    userId?: string;
+    companyId?: string;
+    serviceId?: string;
+    employeeId?: string;
+    targetType?: RatingTargetType;
+    targetId?: string | { $in: string[] };
+};
+
+export type CreateRatingParams = {
+    appointmentId: string;
+    targetType: RatingTargetType;
+    targetId: string;
+    score: number;
+    comment?: string;
+    sessionUser: string;
+};
+
+export type PendingRatingsByUserParams = {
+    sessionUser: string;
+};
+
+export type CountRatingsByUserParams = {
+    sessionUser: string;
+};
+
+export type CountRatingsByUserResult = {
+    count: number;
+};
+
+export type ProfessionalRatingSummaryByUserParams = {
+    sessionUser: string;
+};
+
+export type RatingTargetSummaryParams = {
+    targetType: RatingTargetType;
+    targetId: string;
+};
+
+export type RatingTargetSummaryResult = {
+    averageScore: number;
+    totalCount: number;
+};
+
+export type RatingTargetReviewsParams = RatingTargetSummaryParams & {
+    page?: number;
+    pageSize?: number;
+    limit?: number;
+};
+
+export type RatingTargetReviewItem = {
+    id: string;
+    score: number;
+    comment: string;
+    createdAt: Date;
+    author: {
+        displayName: string;
+        avatarUrl: string;
+    };
+};
+
+export type RatingTargetReviewsResult = {
+    reviews: RatingTargetReviewItem[];
+    total: number;
+    page: number;
+    pageSize: number;
+    totalPages: number;
+};
+
+export interface IRating {
+    id?: string;
+    appointmentId: string;
+    userId: string;
+    companyId: string;
+    serviceId: string;
+    employeeId: string;
+    targetType: RatingTargetType;
+    targetId: string;
+    score: number;
+    comment?: string;
+    createdAt: Date;
+    updatedAt: Date;
+}
+
+export interface PendingRatingItem {
+    appointmentId: string;
+    appointmentDate: string;
+    targetType: RatingTargetType;
+    targetId: string;
+    targetName: string;
+    companyId: string;
+    serviceId: string;
+    employeeId: string;
+    serviceName: string;
+}
+
+export interface IRatingsAdapter {
+    create(data: Omit<IRating, "id" | "createdAt" | "updatedAt">): Promise<IRating>;
+    find(filters: FindRatingsParams): Promise<IRating[]>;
+    findOne(filters: FindRatingsParams): Promise<IRating | null>;
+    count(filters: FindRatingsParams): Promise<number>;
+    summaryByTarget(filters: RatingTargetSummaryParams): Promise<RatingTargetSummaryResult>;
+    summaryByTargets(filters: { targetType: RatingTargetType; targetIds: string[] }): Promise<RatingTargetSummaryResult>;
+    reviewsByTarget(filters: RatingTargetReviewsParams): Promise<RatingTargetReviewsResult>;
+}
+
+export interface IRatingsManager {
+    ratings: IRatingsAdapter;
+    createRating(data: CreateRatingParams): Promise<IRating>;
+    pendingByUser(data: PendingRatingsByUserParams): Promise<PendingRatingItem[]>;
+    countByUser(data: CountRatingsByUserParams): Promise<CountRatingsByUserResult>;
+    professionalSummaryByUser(data: ProfessionalRatingSummaryByUserParams): Promise<RatingTargetSummaryResult>;
+    summaryByTarget(data: RatingTargetSummaryParams): Promise<RatingTargetSummaryResult>;
+    reviewsByTarget(data: RatingTargetReviewsParams): Promise<RatingTargetReviewsResult>;
+}

server/src/Models/Ratings/Ratings.ts

@@ -0,0 +1,296 @@
+import dayjs from "dayjs";
+import { Types } from "mongoose";
+import { isNull } from "../../helpers/IsNull";
+import { joinStrings } from "../../helpers/String";
+import AppointmentList from "../Appointments/Appointments";
+import CompaniesManager from "../Companies/Companies";
+import EmployeesList from "../Employees/Employee";
+import ServicesManager from "../Services/Service";
+import UsersManager from "../Users/Users";
+import { RatingsAdapterMongoose } from "./Ratings.Adapter.Mongoose";
+import {
+    CountRatingsByUserParams,
+    CountRatingsByUserResult,
+    CreateRatingParams,
+    IRating,
+    IRatingsManager,
+    PendingRatingItem,
+    PendingRatingsByUserParams,
+    ProfessionalRatingSummaryByUserParams,
+    RATING_COMMENT_MAX_LENGTH,
+    RatingTargetSummaryParams,
+    RatingTargetSummaryResult,
+    RatingTargetReviewsParams,
+    RatingTargetReviewsResult,
+    RatingTargetType,
+} from "./Ratings.Interface";
+
+const PENDING_RATINGS_APPOINTMENT_LIMIT = 50;
+const TARGET_REVIEWS_LIMIT = 20;
+
+class RatingsManager implements IRatingsManager {
+    ratings: RatingsAdapterMongoose;
+
+    constructor() {
+        this.ratings = new RatingsAdapterMongoose();
+    }
+
+    public async createRating(data: CreateRatingParams): Promise<IRating> {
+        await this.validateSessionUser(data.sessionUser);
+        this.validateScore(data.score);
+        this.validateTargetType(data.targetType);
+        const comment = isNull<string>(data.comment, "").trim();
+        this.validateComment(comment);
+
+        const appointment = await AppointmentList.Appointments.AppointmentList.findOne({
+            _id: data.appointmentId,
+            userId: data.sessionUser,
+        });
+
+        if (!appointment) {
+            throw new Error("No se encontró un turno válido para calificar.");
+        }
+
+        if (!appointment.present || !dayjs(appointment.dateDay).isBefore(dayjs().startOf("day"))) {
+            throw new Error("Solo puedes calificar turnos pasados a los que asististe.");
+        }
+
+        const expectedTargetId = this.getTargetId({
+            targetType: data.targetType,
+            companyId: String(appointment.companyId),
+            serviceId: String(appointment.serviceId),
+            employeeId: String(appointment.employeeId),
+        });
+
+        if (String(data.targetId) !== expectedTargetId) {
+            throw new Error("La calificación no corresponde al turno seleccionado.");
+        }
+
+        const existingRating = await this.ratings.findOne({
+            userId: data.sessionUser,
+            targetType: data.targetType,
+            targetId: data.targetId,
+        });
+
+        if (existingRating) {
+            throw new Error("Ya calificaste este item.");
+        }
+
+        try {
+            return await this.ratings.create({
+                appointmentId: data.appointmentId,
+                userId: data.sessionUser,
+                companyId: String(appointment.companyId),
+                serviceId: String(appointment.serviceId),
+                employeeId: String(appointment.employeeId),
+                targetType: data.targetType,
+                targetId: data.targetId,
+                score: data.score,
+                comment,
+            });
+        } catch (error) {
+            if (this.isDuplicateRatingError(error)) {
+                throw new Error("Ya calificaste este item.");
+            }
+
+            throw error;
+        }
+    }
+
+    public async pendingByUser(data: PendingRatingsByUserParams): Promise<PendingRatingItem[]> {
+        await this.validateSessionUser(data.sessionUser);
+
+        const appointments = await AppointmentList.Appointments.AppointmentList.find({
+            userId: data.sessionUser,
+            present: true,
+            dateDay: { $lt: dayjs().startOf("day").toDate() },
+        })
+            .sort({ start: -1 })
+            .limit(PENDING_RATINGS_APPOINTMENT_LIMIT);
+
+        const pendingItems: PendingRatingItem[] = [];
+        const seenTargets = new Set<string>();
+        const candidateTargetIds = Array.from(
+            new Set(
+                appointments.flatMap((appointment) => [
+                    String(appointment.companyId),
+                    String(appointment.serviceId),
+                    String(appointment.employeeId),
+                ])
+            )
+        );
+        const candidateTargetObjectIds = this.toObjectIds(candidateTargetIds);
+        const existingRatings = await this.ratings.find({
+            userId: data.sessionUser,
+            targetId: { $in: candidateTargetIds },
+        });
+        const ratedTargets = new Set(
+            existingRatings.map((rating) => `${rating.targetType}:${String(rating.targetId)}`)
+        );
+        const companies = await CompaniesManager.companies.find({ _id: { $in: candidateTargetObjectIds } } as any);
+        const services = await ServicesManager.services.find({ _id: { $in: candidateTargetObjectIds } } as any);
+        const employees = await EmployeesList.employees.find({ _id: { $in: candidateTargetObjectIds } } as any);
+        const employeeUserIds = Array.from(new Set(employees.map((employee) => String(employee.userId))));
+        const employeeUsers = await UsersManager.users.find({ _id: { $in: this.toObjectIds(employeeUserIds) } } as any);
+
+        const companiesById = new Map(companies.map((company) => [String(company.id), company]));
+        const servicesById = new Map(services.map((service) => [String(service.id), service]));
+        const employeesById = new Map(employees.map((employee) => [String(employee.id), employee]));
+        const employeeUsersById = new Map(employeeUsers.map((user) => [String(user.id), user]));
+
+        for (const appointment of appointments) {
+            const company = companiesById.get(String(appointment.companyId));
+            const service = servicesById.get(String(appointment.serviceId));
+            const employee = employeesById.get(String(appointment.employeeId));
+
+            if (!company || !service || !employee) {
+                continue;
+            }
+
+            const userEmployee = employeeUsersById.get(String(employee.userId));
+            const employeeName = userEmployee
+                ? joinStrings([isNull<string>(userEmployee.firstName, ""), isNull<string>(userEmployee.lastName, "")], " ")
+                : "Profesional";
+
+            const candidates = [
+                { targetType: RatingTargetType.COMPANY, targetId: String(appointment.companyId), targetName: company.name },
+                { targetType: RatingTargetType.SERVICE, targetId: String(appointment.serviceId), targetName: service.name },
+                { targetType: RatingTargetType.EMPLOYEE, targetId: String(appointment.employeeId), targetName: employeeName },
+            ];
+
+            for (const candidate of candidates) {
+                const seenKey = `${candidate.targetType}:${candidate.targetId}`;
+                if (seenTargets.has(seenKey)) {
+                    continue;
+                }
+
+                if (ratedTargets.has(seenKey)) {
+                    seenTargets.add(seenKey);
+                    continue;
+                }
+
+                pendingItems.push({
+                    appointmentId: String(appointment.id),
+                    appointmentDate: dayjs(appointment.start).toISOString(),
+                    targetType: candidate.targetType,
+                    targetId: candidate.targetId,
+                    targetName: candidate.targetName,
+                    companyId: String(appointment.companyId),
+                    serviceId: String(appointment.serviceId),
+                    employeeId: String(appointment.employeeId),
+                    serviceName: service.name,
+                });
+
+                seenTargets.add(seenKey);
+            }
+        }
+
+        return pendingItems;
+    }
+
+    public async countByUser(data: CountRatingsByUserParams): Promise<CountRatingsByUserResult> {
+        await this.validateSessionUser(data.sessionUser);
+
+        return {
+            count: await this.ratings.count({ userId: data.sessionUser }),
+        };
+    }
+
+    public async professionalSummaryByUser(data: ProfessionalRatingSummaryByUserParams): Promise<RatingTargetSummaryResult> {
+        await this.validateSessionUser(data.sessionUser);
+
+        const employees = await EmployeesList.employees.find({
+            userId: data.sessionUser,
+            removed: { $ne: true },
+        } as any);
+        const employeeIds = employees.map((employee) => String(employee.id));
+
+        return this.ratings.summaryByTargets({
+            targetType: RatingTargetType.EMPLOYEE,
+            targetIds: employeeIds,
+        });
+    }
+
+    public async summaryByTarget(data: RatingTargetSummaryParams): Promise<RatingTargetSummaryResult> {
+        this.validateTargetType(data.targetType);
+
+        if (!Types.ObjectId.isValid(data.targetId)) {
+            throw new Error("No se ha proporcionado un objetivo válido.");
+        }
+
+        return this.ratings.summaryByTarget(data);
+    }
+
+    public async reviewsByTarget(data: RatingTargetReviewsParams): Promise<RatingTargetReviewsResult> {
+        this.validateTargetType(data.targetType);
+
+        if (!Types.ObjectId.isValid(data.targetId)) {
+            throw new Error("No se ha proporcionado un objetivo válido.");
+        }
+
+        const pageSize = Math.min(Math.max(data.pageSize || data.limit || TARGET_REVIEWS_LIMIT, 1), TARGET_REVIEWS_LIMIT);
+        const page = Math.max(data.page || 1, 1);
+
+        return this.ratings.reviewsByTarget({
+            ...data,
+            page,
+            pageSize,
+            limit: pageSize,
+        });
+    }
+
+    private async validateSessionUser(sessionUser: string): Promise<void> {
+        const user = await UsersManager.users.findOne({ _id: sessionUser });
+
+        if (!user) {
+            throw new Error("No se ha encontrado el usuario o no tiene permisos para realizar esta acción");
+        }
+    }
+
+    private toObjectIds(ids: string[]): Types.ObjectId[] {
+        return ids.filter((id) => Types.ObjectId.isValid(id)).map((id) => new Types.ObjectId(id));
+    }
+
+    private validateScore(score: number): void {
+        if (!Number.isInteger(score) || score < 1 || score > 5) {
+            throw new Error("La calificación debe estar entre 1 y 5.");
+        }
+    }
+
+    private validateTargetType(targetType: RatingTargetType): void {
+        if (!Object.values(RatingTargetType).includes(targetType)) {
+            throw new Error("El tipo de calificación no es válido.");
+        }
+    }
+
+    private validateComment(comment: string): void {
+        if (comment.length > RATING_COMMENT_MAX_LENGTH) {
+            throw new Error(`El comentario no puede superar los ${RATING_COMMENT_MAX_LENGTH} caracteres.`);
+        }
+    }
+
+    private isDuplicateRatingError(error: unknown): boolean {
+        return Boolean(error && typeof error === "object" && "code" in error && error.code === 11000);
+    }
+
+    private getTargetId(data: {
+        targetType: RatingTargetType;
+        companyId: string;
+        serviceId: string;
+        employeeId: string;
+    }): string {
+        if (data.targetType === RatingTargetType.COMPANY) {
+            return data.companyId;
+        }
+
+        if (data.targetType === RatingTargetType.SERVICE) {
+            return data.serviceId;
+        }
+
+        return data.employeeId;
+    }
+}
+
+const RatingsList = new RatingsManager();
+
+export default RatingsList;

server/src/Models/SchedulesEnabled/SchedulesEnabled.Interface.ts

@@ -49,6 +49,49 @@ export type EnableScheduleParams = {
     sessionUser: string;
 };
 
+export type ReservationPeriodScope = "employee" | "all";
+
+export type ReservationPeriodDurationUnit = "week" | "month";
+
+export type ReservationPeriodDuration = {
+    unit: ReservationPeriodDurationUnit;
+    value: number;
+};
+
+export type ReservationPeriodsSummaryParams = {
+    companyId: string;
+    sessionUser: string;
+};
+
+export type ExtendReservationPeriodsParams = {
+    companyId: string;
+    scope: ReservationPeriodScope;
+    employeeId?: string;
+    duration?: ReservationPeriodDuration;
+    weeks?: number;
+    sessionUser: string;
+};
+
+export type ReservationPeriodEmployeeSummary = {
+    employeeId: string;
+    employeeFullName: string;
+    employeeEmail: string;
+    employeeAvatar: string;
+    employeeUserId: string;
+    isOpen: boolean;
+    currentOpenUntil: Date | null;
+    daysRemaining: number | null;
+};
+
+export type ReservationPeriodsSummary = {
+    companyId: string;
+    status: "missing" | "expired" | "near-ending" | "open";
+    worstDaysRemaining: number | null;
+    currentOpenUntil: Date | null;
+    nearEndingThresholdDays: number;
+    employees: ReservationPeriodEmployeeSummary[];
+};
+
 export type DeleteSchedulesEnabledByCompanyParams = {
     companyId: string;
 };
@@ -94,4 +137,6 @@ export interface ISchedulesEnabledManager {
     exists(data: CheckSchedulesEnabledParams): Promise<boolean>;
     deleteSchedulesEnabledByCompany(data: DeleteSchedulesEnabledByCompanyParams): Promise<void>;
     deleteSchedulesEnabledByEmployee(data: DeleteSchedulesEnabledByEmployeeParams): Promise<void>;
+    summarizeReservationPeriods(data: ReservationPeriodsSummaryParams): Promise<ReservationPeriodsSummary>;
+    extendReservationPeriods(data: ExtendReservationPeriodsParams): Promise<ReservationPeriodsSummary>;
 }

server/src/Models/SchedulesEnabled/SchedulesEnabled.ts

@@ -9,6 +9,10 @@ import {
     FindSchedulesEnabledParams,
     ISchedulesEnabled,
     ISchedulesEnabledManager,
+    ReservationPeriodEmployeeSummary,
+    ReservationPeriodsSummary,
+    ReservationPeriodsSummaryParams,
+    ExtendReservationPeriodsParams,
     SchedulesEnabledView,
 } from "./SchedulesEnabled.Interface";
 import { EmployeeRoles } from "../Employees/Employees.Interface";
@@ -21,10 +25,26 @@ import { joinStrings } from "../../helpers/String";
 import getAvatar from "../../helpers/getAvatar";
 import { NotificationsManager } from "../Notifications/Notifications";
 import dayjs from "dayjs";
+import utc from "dayjs/plugin/utc";
+import timezone from "dayjs/plugin/timezone";
+import "dayjs/locale/es";
 import { NotificationType } from "../../Models/SystemNotifications/SystemNotification.Interface";
+import { validatePermissionsByCompany, validateSessionUser } from "../../helpers/check";
 
+dayjs.extend(utc);
+dayjs.extend(timezone);
 dayjs.locale("es");
 
+const SCHEDULE_BOUNDARY_TIMEZONE = "America/Argentina/Buenos_Aires";
+const NEAR_ENDING_THRESHOLD_DAYS = 14;
+const ALLOWED_RESERVATION_PERIOD_DURATIONS = [
+    { unit: "week", value: 1 },
+    { unit: "week", value: 2 },
+    { unit: "week", value: 3 },
+    { unit: "month", value: 1 },
+    { unit: "month", value: 2 },
+] as const;
+
 class SchedulesEnabledManager implements ISchedulesEnabledManager {
     schedulesEnabled: SchedulesEnabledAdapterMongoose;
 
@@ -73,8 +93,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
         const schedulesEnabledCheck = await this.schedulesEnabled.findOne({
             employeeId: data.employeeId,
             companyId: data.companyId,
-            startDate: dayjs(data.startDate).startOf("day").toDate(),
-            endDate: dayjs(data.endDate).endOf("day").toDate(),
+            startDate: this.normalizeScheduleStartDate(data.startDate),
+            endDate: this.normalizeScheduleEndDate(data.endDate),
         });
 
         if (schedulesEnabledCheck) {
@@ -84,8 +104,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
         const newEmplyeesEnabled = await this.schedulesEnabled.create({
             employeeId: data.employeeId,
             companyId: data.companyId,
-            startDate: dayjs(data.startDate).startOf("day").toDate(),
-            endDate: dayjs(data.endDate).endOf("day").toDate(),
+            startDate: this.normalizeScheduleStartDate(data.startDate),
+            endDate: this.normalizeScheduleEndDate(data.endDate),
             sessionUser: data.sessionUser,
         });
 
@@ -125,7 +145,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
             const employeeCheck = await EmployeesList.employees.findOne({
                 companyId: data.companyId,
                 _id: employeeId,
-            });
+                removed: { $ne: true },
+            } as any);
 
             if (!employeeCheck) {
                 continue;
@@ -134,8 +155,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
             const schedulesEnabledCheck = await this.schedulesEnabled.findOne({
                 employeeId: employeeId,
                 companyId: data.companyId,
-                startDate: dayjs(data.startDate).startOf("day").toDate(),
-                endDate: dayjs(data.endDate).endOf("day").toDate(),
+                startDate: this.normalizeScheduleStartDate(data.startDate),
+                endDate: this.normalizeScheduleEndDate(data.endDate),
             });
 
             if (schedulesEnabledCheck) {
@@ -145,8 +166,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
             await this.schedulesEnabled.create({
                 employeeId: employeeId,
                 companyId: data.companyId,
-                startDate: dayjs(data.startDate).startOf("day").toDate(),
-                endDate: dayjs(data.endDate).endOf("day").toDate(),
+                startDate: this.normalizeScheduleStartDate(data.startDate),
+                endDate: this.normalizeScheduleEndDate(data.endDate),
                 sessionUser: data.sessionUser,
             });
 
@@ -185,7 +206,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
             const employeeCheck = await EmployeesList.employees.findOne({
                 companyId: data.companyId,
                 _id: employeeId,
-            });
+                removed: { $ne: true },
+            } as any);
 
             if (!employeeCheck) {
                 continue;
@@ -194,8 +216,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
             const schedulesEnabledCheck = await this.schedulesEnabled.findOne({
                 employeeId: employeeId,
                 companyId: data.companyId,
-                startDate: dayjs(data.startDate).startOf("day").toDate(),
-                endDate: dayjs(data.endDate).endOf("day").toDate(),
+                startDate: this.normalizeScheduleStartDate(data.startDate),
+                endDate: this.normalizeScheduleEndDate(data.endDate),
             });
 
             if (schedulesEnabledCheck) {
@@ -229,11 +251,16 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
     }
 
     public async find(data: FindSchedulesEnabledParams): Promise<SchedulesEnabledView[]> {
-        let employeeFilter: any = { companyId: data.companyId };
+        const rangeStart = this.normalizeScheduleStartDate(data.startDate);
+        const rangeEnd = this.normalizeScheduleEndDate(data.endDate);
+        let employeeFilter: any = {
+            companyId: data.companyId,
+            removed: { $ne: true },
+        };
         if (data.employeeId) {
             employeeFilter = {
                 ...employeeFilter,
-                employeeId: data.employeeId,
+                _id: data.employeeId,
             };
         }
         const employees = await EmployeesList.employees.find(employeeFilter);
@@ -244,8 +271,8 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
             const schedulesEnabled = await this.schedulesEnabled.schedulesEnabledList.findOne({
                 employeeId: employee.id,
                 companyId: data.companyId,
-                startDate: dayjs(data.startDate).startOf("day").toDate(),
-                endDate: dayjs(data.endDate).endOf("day").toDate(),
+                startDate: { $lte: rangeStart },
+                endDate: { $gte: rangeEnd },
             });
 
             const employUser = await UsersManager.users.findOne({
@@ -297,6 +324,189 @@ class SchedulesEnabledManager implements ISchedulesEnabledManager {
 
         await this.schedulesEnabled.delete(String(data.id));
     }
+
+    public async summarizeReservationPeriods(
+        data: ReservationPeriodsSummaryParams
+    ): Promise<ReservationPeriodsSummary> {
+        await validateSessionUser({ sessionUser: data.sessionUser });
+        await validatePermissionsByCompany({ companyId: data.companyId, sessionUser: data.sessionUser });
+
+        return this.buildReservationPeriodsSummary(data.companyId);
+    }
+
+    public async extendReservationPeriods(
+        data: ExtendReservationPeriodsParams
+    ): Promise<ReservationPeriodsSummary> {
+        await validateSessionUser({ sessionUser: data.sessionUser });
+        await validatePermissionsByCompany({ companyId: data.companyId, sessionUser: data.sessionUser });
+
+        const duration = data.duration || (data.weeks ? { unit: "week" as const, value: Number(data.weeks) } : null);
+
+        if (!duration || !ALLOWED_RESERVATION_PERIOD_DURATIONS.some(option => option.unit === duration.unit && option.value === Number(duration.value))) {
+            throw new Error("El período seleccionado no es válido");
+        }
+
+        const employees = await EmployeesList.employees.find({
+            companyId: data.companyId,
+            removed: { $ne: true },
+        } as any);
+
+        let targetEmployees = employees;
+
+        if (data.scope === "employee") {
+            if (!data.employeeId) {
+                throw new Error("Debe seleccionar un colaborador");
+            }
+
+            targetEmployees = employees.filter(employee => String(employee.id) === String(data.employeeId));
+
+            if (targetEmployees.length === 0) {
+                throw new Error("El colaborador no existe o no pertenece a la organización");
+            }
+        } else if (data.scope !== "all") {
+            throw new Error("El alcance seleccionado no es válido");
+        }
+
+        if (targetEmployees.length === 0) {
+            throw new Error("No hay colaboradores disponibles para extender el período de reservas");
+        }
+
+        const today = dayjs().startOf("day");
+        const summary = await this.buildReservationPeriodsSummary(data.companyId);
+        const operations = targetEmployees.flatMap(employee => {
+            const employeeSummary = summary.employees.find(item => String(item.employeeId) === String(employee.id));
+            const startDate = employeeSummary?.currentOpenUntil && !dayjs(employeeSummary.currentOpenUntil).endOf("day").isBefore(today)
+                ? this.getNextWeekStartAfter(dayjs(employeeSummary.currentOpenUntil))
+                : this.getWeekStart(today);
+            const weekRanges = this.buildReservationPeriodWeekRanges(startDate, duration);
+
+            return weekRanges.map(range => ({
+                updateOne: {
+                    filter: {
+                        employeeId: employee.id,
+                        companyId: data.companyId,
+                        startDate: this.normalizeScheduleStartDate(range.startDate),
+                        endDate: this.normalizeScheduleEndDate(range.endDate),
+                    },
+                    update: {
+                        $setOnInsert: {
+                            employeeId: employee.id,
+                            companyId: data.companyId,
+                            startDate: this.normalizeScheduleStartDate(range.startDate),
+                            endDate: this.normalizeScheduleEndDate(range.endDate),
+                        },
+                    },
+                    upsert: true,
+                },
+            }));
+        });
+
+        await this.schedulesEnabled.schedulesEnabledList.bulkWrite(operations, { ordered: true });
+
+        return this.buildReservationPeriodsSummary(data.companyId);
+    }
+
+    private getWeekStart(date: dayjs.Dayjs): dayjs.Dayjs {
+        return date.startOf("day").subtract((date.day() + 6) % 7, "day");
+    }
+
+    private getNextWeekStartAfter(date: dayjs.Dayjs): dayjs.Dayjs {
+        const nextDay = date.add(1, "day").startOf("day");
+        const weekStart = this.getWeekStart(nextDay);
+
+        return weekStart.isBefore(nextDay) ? weekStart.add(1, "week") : weekStart;
+    }
+
+    private buildReservationPeriodWeekRanges(
+        startWeek: dayjs.Dayjs,
+        duration: { unit: "week" | "month"; value: number }
+    ): { startDate: dayjs.Dayjs; endDate: dayjs.Dayjs }[] {
+        const ranges: { startDate: dayjs.Dayjs; endDate: dayjs.Dayjs }[] = [];
+        const targetEnd = duration.unit === "week"
+            ? startWeek.add(Number(duration.value), "week").subtract(1, "day").endOf("day")
+            : startWeek.add(Number(duration.value), "month").subtract(1, "day").endOf("day");
+        let currentWeekStart = startWeek.startOf("day");
+
+        while (!currentWeekStart.isAfter(targetEnd)) {
+            ranges.push({
+                startDate: currentWeekStart,
+                endDate: currentWeekStart.add(6, "day").endOf("day"),
+            });
+            currentWeekStart = currentWeekStart.add(1, "week");
+        }
+
+        return ranges;
+    }
+
+    private normalizeScheduleStartDate(date: string | Date | dayjs.Dayjs): Date {
+        return dayjs.tz(this.getScheduleDateOnly(date), SCHEDULE_BOUNDARY_TIMEZONE).startOf("day").toDate();
+    }
+
+    private normalizeScheduleEndDate(date: string | Date | dayjs.Dayjs): Date {
+        return dayjs.tz(this.getScheduleDateOnly(date), SCHEDULE_BOUNDARY_TIMEZONE).endOf("day").toDate();
+    }
+
+    private getScheduleDateOnly(date: string | Date | dayjs.Dayjs): string {
+        if (typeof date === "string") {
+            return date.slice(0, 10);
+        }
+
+        if (dayjs.isDayjs(date)) {
+            return date.format("YYYY-MM-DD");
+        }
+
+        return date.toISOString().slice(0, 10);
+    }
+
+    private async buildReservationPeriodsSummary(companyId: string): Promise<ReservationPeriodsSummary> {
+        const today = dayjs().startOf("day");
+        const employees = await EmployeesList.findByCompanyId({ companyId });
+        const employeeSummaries: ReservationPeriodEmployeeSummary[] = [];
+
+        for (const employee of employees) {
+            const latestPeriod = await this.schedulesEnabled.schedulesEnabledList
+                .findOne({ companyId, employeeId: employee.id })
+                .sort({ endDate: -1 })
+                .exec();
+
+            const currentOpenUntil = latestPeriod ? latestPeriod.endDate : null;
+            const daysRemaining = currentOpenUntil
+                ? dayjs(currentOpenUntil).endOf("day").diff(today, "day")
+                : null;
+
+            employeeSummaries.push({
+                employeeId: employee.id,
+                employeeFullName: employee.fullName,
+                employeeEmail: employee.email,
+                employeeAvatar: employee.avatar,
+                employeeUserId: employee.userId,
+                isOpen: daysRemaining !== null && daysRemaining >= 0,
+                currentOpenUntil,
+                daysRemaining,
+            });
+        }
+
+        const currentOpenUntilDates = employeeSummaries
+            .map(employee => employee.currentOpenUntil)
+            .filter((date): date is Date => Boolean(date));
+        const remainingValues = employeeSummaries
+            .map(employee => employee.daysRemaining)
+            .filter((days): days is number => days !== null);
+        const hasMissing = employeeSummaries.some(employee => employee.currentOpenUntil === null);
+        const hasExpired = employeeSummaries.some(employee => employee.daysRemaining !== null && employee.daysRemaining < 0);
+        const hasNearEnding = employeeSummaries.some(employee => employee.daysRemaining !== null && employee.daysRemaining <= NEAR_ENDING_THRESHOLD_DAYS);
+
+        return {
+            companyId,
+            status: hasMissing ? "missing" : hasExpired ? "expired" : hasNearEnding ? "near-ending" : "open",
+            worstDaysRemaining: remainingValues.length > 0 ? Math.min(...remainingValues) : null,
+            currentOpenUntil: currentOpenUntilDates.length > 0
+                ? currentOpenUntilDates.reduce((max, date) => dayjs(date).isAfter(max) ? date : max, currentOpenUntilDates[0])
+                : null,
+            nearEndingThresholdDays: NEAR_ENDING_THRESHOLD_DAYS,
+            employees: employeeSummaries,
+        };
+    }
 }
 
 const SchedulesEnabledList = new SchedulesEnabledManager();

server/src/Models/Services/Service.Adapter.Mongoose.ts

@@ -42,6 +42,8 @@ export class ServicesAdapterMongoose implements IServicesAdapter {
             longitude: { type: Number, required: false, default: 0 },
             published: { type: String, required: false },
             banned: { type: Boolean, required: false, default: false },
+            showPublicScores: { type: Boolean, required: false, default: true },
+            showPublicOpinions: { type: Boolean, required: false, default: true },
         });
 
         this.serviceList = model<IServiceDocument>("Service", this.schema);
@@ -93,6 +95,8 @@ export class ServicesAdapterMongoose implements IServicesAdapter {
         if (data.latitude) updateService.latitude = data.latitude;
         if (data.longitude) updateService.longitude = data.longitude;
         if (data.banned !== undefined) updateService.banned = data.banned;
+        if (data.showPublicScores !== undefined) updateService.showPublicScores = data.showPublicScores;
+        if (data.showPublicOpinions !== undefined) updateService.showPublicOpinions = data.showPublicOpinions;
 
         await updateService.save();
     }

server/src/Models/Services/Service.Interface.ts

@@ -57,6 +57,8 @@ export type CreateServiceParams = {
     latitude?: number;
     longitude?: number;
     sessionUser: string;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
 };
 
 export type UpdateServiceParams = {
@@ -81,6 +83,8 @@ export type UpdateServiceParams = {
     longitude?: number;
     sessionUser: string;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
 };
 
 export type PaginatePublicServicesParams = FindServicesParams & {
@@ -155,6 +159,8 @@ export interface IService {
     published?: SERVICE_PUBLISHED_STATUS;
     discountId?: string;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
 }
 
 export interface CompanyServiceView {
@@ -176,6 +182,8 @@ export interface CompanyServiceView {
     fontShadowColor: string;
     published: SERVICE_PUBLISHED_STATUS;
     banned?: boolean;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
 }
 
 export interface PublicServiceView {
@@ -199,6 +207,8 @@ export interface PublicServiceView {
     fontColor: string;
     fontShadowColor: string;
     banned?: boolean;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
 }
 
 export interface FindServicesByCompanyParams {

server/src/Models/Services/Service.ts

@@ -46,6 +46,17 @@ class ServiceManager implements IServicesManager {
         this.services = new ServicesAdapterMongoose();
     }
 
+    private async validatePublicRatingFlagsPlan(ownerId: string): Promise<void> {
+        const { default: PlanSubscriptionsList } = await import("../PlanSubscriptions/PlanSubscriptons");
+        const subscription = await PlanSubscriptionsList.getSubscriptionByUser({
+            sessionUser: ownerId,
+        });
+
+        if (!subscription || subscription.plan.price === 0) {
+            throw new Error("Esta configuración está disponible solo para planes pagos.");
+        }
+    }
+
     public async setPublishedStatus(data: SetPublishedStatusParams): Promise<void> {
         const sessionUser = await UsersManager.users.findOne({
             _id: data.sessionUser,
@@ -145,6 +156,10 @@ class ServiceManager implements IServicesManager {
             throw new Error("Ha alcanzado el limite de servicios permitidos de acuerdo a su plan.");
         }
 
+        if (data.showPublicScores !== undefined || data.showPublicOpinions !== undefined) {
+            await this.validatePublicRatingFlagsPlan(String(companyCheck.ownerId));
+        }
+
         const newService = await this.services.create({
             ...data,
             ...{
@@ -190,6 +205,10 @@ class ServiceManager implements IServicesManager {
             throw new Error(NoPermissionMessage());
         }
 
+        if (data.showPublicScores !== undefined || data.showPublicOpinions !== undefined) {
+            await this.validatePublicRatingFlagsPlan(String(companyCheck.ownerId));
+        }
+
         await this.services.update(data);
     }
 
@@ -307,6 +326,8 @@ class ServiceManager implements IServicesManager {
                     service.published,
                     SERVICE_PUBLISHED_STATUS.PRIVATE
                 ),
+                showPublicScores: service.showPublicScores ?? true,
+                showPublicOpinions: service.showPublicOpinions ?? true,
             });
         }
 
@@ -363,6 +384,8 @@ class ServiceManager implements IServicesManager {
             fontColor: isNull<string>(service.fontColor, defFontColor),
             fontShadowColor: isNull<string>(service.fontShadowColor, defFontShadowColor),
             published: isNull<SERVICE_PUBLISHED_STATUS>(service.published, SERVICE_PUBLISHED_STATUS.PRIVATE),
+            showPublicScores: service.showPublicScores ?? true,
+            showPublicOpinions: service.showPublicOpinions ?? true,
         };
     }
 
@@ -486,6 +509,8 @@ class ServiceManager implements IServicesManager {
                 color: isNull<string>(service.color, defColor),
                 fontColor: isNull<string>(service.fontColor, defFontColor),
                 fontShadowColor: isNull<string>(service.fontShadowColor, defFontShadowColor),
+                showPublicScores: service.showPublicScores ?? true,
+                showPublicOpinions: service.showPublicOpinions ?? true,
             });
         }
 

server/src/Models/SystemNotifications/SystemNotification.Interface.ts

@@ -63,6 +63,11 @@ export type CreateSystemNotificationParams = {
     code?: string;
 };
 
+export type CreateSystemNotificationBySystemParams = CreateSystemNotificationParams & {
+    userId: string;
+    systemToken: string;
+};
+
 export type UpdateSystemNotificationParams = {
     id: string;
     readed: boolean;
@@ -119,6 +124,7 @@ export interface ISystemNotificationsAdapter {
 export interface ISystemNotificationsManager {
     notifications: ISystemNotificationsAdapter;
     createNotification(data: CreateSystemNotificationParams): Promise<ISystemNotification>;
+    createNotificationBySystem(data: CreateSystemNotificationBySystemParams): Promise<ISystemNotification>;
     updateNotification(data: UpdateSystemNotificationParams): Promise<void>;
     deleteNotification(data: DeleteSystemNotificationParams): Promise<void>;
     deleteConversationNotifications(data: DeleteSystemNotificationsByConversation): Promise<void>;

server/src/Models/SystemNotifications/SystemNotification.ts

@@ -1,6 +1,7 @@
 import CompaniesManager from "../Companies/Companies";
 import {
     CreateSystemNotificationParams,
+    CreateSystemNotificationBySystemParams,
     DeleteNotificationsByDateParams,
     DeleteNotificationsByUserParams,
     DeleteSystemNotificationParams,
@@ -108,6 +109,28 @@ class SystemNotificationsManager implements ISystemNotificationsManager {
         return newNotification;
     }
 
+    public async createNotificationBySystem(
+        data: CreateSystemNotificationBySystemParams
+    ): Promise<ISystemNotification> {
+        const expectedToken = process.env.SYSTEM_KEY || process.env.API_KEY;
+
+        if (!expectedToken || data.systemToken !== expectedToken) {
+            throw new Error("Token de sistema inválido");
+        }
+
+        const { systemToken, ...notificationData } = data;
+        const notification = await this.createNotification(notificationData);
+
+        const countUnreadNotifications = await this.finUnreadNotifications({
+            userId: data.userId,
+            sessionUser: data.userId,
+        });
+
+        io.to(`user:${data.userId}`).emit("new_system_notification", countUnreadNotifications);
+
+        return notification;
+    }
+
     public async updateNotification(data: UpdateSystemNotificationParams): Promise<void> {
         await validateSessionUser({
             sessionUser: data.sessionUser,

server/src/Models/Templates/Templates.Interface.ts

@@ -4,8 +4,10 @@ import { TextObjectFilterResult } from "../TextObjectFilter.model";
 export enum TemplateTypes {
     WAP_NEW_APPOINTMENT = "wap-new-appointment",
     WAP_REMINDER = "wap-reminder",
+    WAP_CANCELLATION = "wap-cancellation",
     EMAIL_NEW_APPOINTMENT = "email-new-appointment",
     EMAIL_REMINDER = "email-reminder",
+    EMAIL_CANCELLATION = "email-cancellation",
 }
 export interface ITemplate {
     id?: string;

server/src/Models/Templates/Templates.ts

@@ -215,12 +215,18 @@ export class TemplatesManager implements ITemplatesManager {
             case TemplateTypes.WAP_NEW_APPOINTMENT:
                 defaultTemplate = `${process.env.WAP_ALTA}`;
                 break;
+            case TemplateTypes.WAP_CANCELLATION:
+                defaultTemplate = `${process.env.WAP_CANCELLATION || process.env.WAP_CANCELACION || ""}`;
+                break;
             case TemplateTypes.EMAIL_REMINDER:
                 defaultTemplate = `${process.env.WAP_REMINDER}`;
                 break;
             case TemplateTypes.EMAIL_NEW_APPOINTMENT:
                 defaultTemplate = `${process.env.WAP_ALTA}`;
                 break;
+            case TemplateTypes.EMAIL_CANCELLATION:
+                defaultTemplate = `${process.env.EMAIL_CANCELLATION || process.env.EMAIL_CANCELACION || process.env.WAP_CANCELLATION || process.env.WAP_CANCELACION || ""}`;
+                break;
         }
         return defaultTemplate;
     }

server/src/Models/Views/Views.ts

@@ -55,6 +55,9 @@ export type PublicOrganizationView = {
     latitude: number;
     longitude: number;
     appointmentAlert: string;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
+    showPublicProfessionals: boolean;
 };
 
 export type PublicOrganizationServiceViewParams = {
@@ -163,6 +166,9 @@ class Views {
             services,
             employees: services,
             appointmentAlert: isNull<string>(company.appointmentAlert, ""),
+            showPublicScores: company.showPublicScores ?? true,
+            showPublicOpinions: company.showPublicOpinions ?? true,
+            showPublicProfessionals: company.showPublicProfessionals ?? true,
         };
     }
 

server/src/api/Appointments/Appointments.Controller.ts

@@ -5,6 +5,7 @@ import {
     AppointmentAdminByClientView,
     AppointmentAdminByDateView,
     CreateAppointmentParams,
+    CreateImmediateAppointmentNotificationJobsParams,
     DeleteAppointmentParams,
     FindAppointmentsParams,
     FindAppointmentSchedulesParams,
@@ -28,6 +29,7 @@ import { AppointmentService } from "./Appointments.Service";
 import { ApiVoidResult } from "../../Models/Api.VoidResult.type";
 import { TextObjectFilterResult } from "../../Models/TextObjectFilter.model";
 import { rateLimiter } from "../../middleware/ratelimiter";
+import { systemTokenMiddleware } from "../../middleware/systemToken";
 
 @Route("appointments/create")
 @Middlewares(authenticateMiddleware)
@@ -294,7 +296,7 @@ export class SendWapNotificationContrnoller extends Controller {
 }
 
 @Route("appointments/send-wap-sys-notification")
-@Middlewares(rateLimiter)
+@Middlewares(systemTokenMiddleware)
 export class SendWapSystemNotificationContrnoller extends Controller {
     @Response<ApiValidationError>(500, "Ha ocurrido un error")
     @SuccessResponse(200, "Done")
@@ -319,7 +321,7 @@ export class SendWapSystemNotificationContrnoller extends Controller {
 }
 
 @Route("appointments/send-email-notification")
-@Middlewares(rateLimiter)
+@Middlewares([rateLimiter, systemTokenMiddleware])
 export class SendEmailNotificationContrnoller extends Controller {
     @Response<ApiValidationError>(500, "Ha ocurrido un error")
     @SuccessResponse(200, "Done")
@@ -342,6 +344,30 @@ export class SendEmailNotificationContrnoller extends Controller {
     }
 }
 
+@Route("appointments/create-immediate-notification-jobs")
+@Middlewares(authenticateMiddleware)
+export class CreateImmediateAppointmentNotificationJobsController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async createImmediateNotificationJobs(
+        @Body() requestBody: CreateImmediateAppointmentNotificationJobsParams
+    ): Promise<ApiVoidResult | ApiValidationError> {
+        try {
+            await new AppointmentService().createImmediateNotificationJobs(requestBody);
+            this.setStatus(200);
+            return {
+                message: "Done",
+                success: true,
+            };
+        } catch (e) {
+            const errorOccurred: Error = e as Error; console.error("GET EVENT ERROR:", errorOccurred);
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
 @Route("appointments/apply-discount")
 @Middlewares(authenticateMiddleware)
 export class ApplyAppointmentDiscountContrnoller extends Controller {

server/src/api/Appointments/Appointments.Service.ts

@@ -1,6 +1,7 @@
 import { TextObjectFilterResult } from "../../Models/TextObjectFilter.model";
 import AppointmentList from "../../Models/Appointments/Appointments";
 import {
+    CreateImmediateAppointmentNotificationJobsParams,
     AppointmentAdminByClientView,
     AppointmentAdminByDateView,
     CreateAppointmentParams,
@@ -161,6 +162,11 @@ export class AppointmentService {
         await AppointmentList.sendEmailNotification(data);
     }
 
+    public async createImmediateNotificationJobs(data: CreateImmediateAppointmentNotificationJobsParams): Promise<void> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        await AppointmentList.createImmediateNotificationJobs(data);
+    }
+
     public async applyDiscount(data: ApplyAppointmentDiscountParams): Promise<void> {
         await connect(`${process.env.DATABASE_CONNECTION}`);
         await AppointmentList.applyDiscount(data);

server/src/api/Employees/Employees.Controller.ts

@@ -9,6 +9,9 @@ import {
     PaginateEmployeesResults,
     ValidateEmployeeParams,
     CompanyEmployeesView,
+    PublicCompanyEmployeeView,
+    FindPublicEmployeeParams,
+    PublicEmployeeView,
     FindEmployeesByIdParams,
     UpdateEmployeeRolesParams,
     UpdateEmployeeParams,
@@ -117,6 +120,46 @@ export class GetEmployeesByCompanyController extends Controller {
     }
 }
 
+@Route("employees/public-by-company")
+export class GetPublicEmployeesByCompanyController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async findPublicByCompanyId(
+        @Body() requestBody: FindEmployeesParams
+    ): Promise<PublicCompanyEmployeeView[] | ApiValidationError> {
+        try {
+            const employees = await new EmployeesService().findPublicByCompanyId(requestBody);
+            this.setStatus(200);
+            return employees;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("employees/public-by-id")
+export class GetPublicEmployeeByIdController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async findPublicByEmployeeId(
+        @Body() requestBody: FindPublicEmployeeParams
+    ): Promise<PublicEmployeeView | ApiValidationError> {
+        try {
+            const employee = await new EmployeesService().findPublicByEmployeeId(requestBody);
+            this.setStatus(200);
+            return employee;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
 @Route("employees/get-by-id")
 export class GetEmployeesByIdController extends Controller {
     @Response<ApiValidationError>(500, "Ha ocurrido un error")

server/src/api/Employees/Employees.Service.ts

@@ -8,6 +8,9 @@ import {
     PaginateEmployeesParams,
     PaginateEmployeesResults,
     CompanyEmployeesView,
+    PublicCompanyEmployeeView,
+    FindPublicEmployeeParams,
+    PublicEmployeeView,
     FindEmployeesByIdParams,
     UpdateEmployeeRolesParams,
     UpdateEmployeeParams,
@@ -60,6 +63,24 @@ export class EmployeesService {
         return employees;
     }
 
+    public async findPublicByCompanyId(
+        data: FindEmployeesParams
+    ): Promise<PublicCompanyEmployeeView[]> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+
+        const employees = await EmployeesList.findPublicByCompanyId(data);
+
+        return employees;
+    }
+
+    public async findPublicByEmployeeId(data: FindPublicEmployeeParams): Promise<PublicEmployeeView> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+
+        const employee = await EmployeesList.findPublicByEmployeeId(data);
+
+        return employee;
+    }
+
     public async findById(data: FindEmployeesByIdParams): Promise<CompanyEmployeesView> {
         await connect(`${process.env.DATABASE_CONNECTION}`);
 

server/src/api/Notifications/NotificationPolicies.Controller.ts

@@ -0,0 +1,150 @@
+import { ApiValidationError } from "../../Models/Server.Error.model";
+import { Body, Controller, Middlewares, Post, Response, Route, SuccessResponse } from "tsoa";
+import { authenticateMiddleware } from "../../middleware/authentication";
+import {
+    NotificationPoliciesService,
+    FindCompanyPolicyParams,
+    UpsertCompanyPolicyParams,
+    FindClientPreferencesParams,
+    UpsertClientPreferencesParams,
+    FindClientCompanyOverrideParams,
+    UpsertClientCompanyOverrideParams,
+} from "./NotificationPolicies.Service";
+import { ICompanyNotificationPolicy } from "../../Models/NotificationPolicies/CompanyNotificationPolicy.Interface";
+import { IClientNotificationPreferences } from "../../Models/NotificationPolicies/ClientNotificationPreferences.Interface";
+import { IClientCompanyNotificationOverride } from "../../Models/NotificationPolicies/ClientCompanyNotificationOverride.Interface";
+
+@Route("notifications/policy/find")
+@Middlewares(authenticateMiddleware)
+export class FindCompanyNotificationPolicyController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Política encontrada")
+    @Post()
+    public async findCompanyPolicy(
+        @Body() requestBody: FindCompanyPolicyParams
+    ): Promise<ICompanyNotificationPolicy | ApiValidationError> {
+        try {
+            const policy = await new NotificationPoliciesService().getCompanyPolicy(requestBody);
+            this.setStatus(200);
+            if (!policy) {
+                return new ApiValidationError(404, "No se encontró una política de notificación para esta organización");
+            }
+            return policy;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("notifications/policy/save")
+@Middlewares(authenticateMiddleware)
+export class UpsertCompanyNotificationPolicyController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Política guardada con éxito")
+    @Post()
+    public async upsertCompanyPolicy(
+        @Body() requestBody: UpsertCompanyPolicyParams
+    ): Promise<ICompanyNotificationPolicy | ApiValidationError> {
+        try {
+            const policy = await new NotificationPoliciesService().upsertCompanyPolicy(requestBody);
+            this.setStatus(200);
+            return policy;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("notifications/preferences/find")
+@Middlewares(authenticateMiddleware)
+export class FindClientNotificationPreferencesController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Preferencias encontradas")
+    @Post()
+    public async findClientPreferences(
+        @Body() requestBody: FindClientPreferencesParams
+    ): Promise<IClientNotificationPreferences | ApiValidationError> {
+        try {
+            const preferences = await new NotificationPoliciesService().getClientPreferences(requestBody);
+            this.setStatus(200);
+            if (!preferences) {
+                return new ApiValidationError(404, "No se encontraron preferencias de notificación para este cliente");
+            }
+            return preferences;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("notifications/preferences/save")
+@Middlewares(authenticateMiddleware)
+export class UpsertClientNotificationPreferencesController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Preferencias guardadas con éxito")
+    @Post()
+    public async upsertClientPreferences(
+        @Body() requestBody: UpsertClientPreferencesParams
+    ): Promise<IClientNotificationPreferences | ApiValidationError> {
+        try {
+            const preferences = await new NotificationPoliciesService().upsertClientPreferences(requestBody);
+            this.setStatus(200);
+            return preferences;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("notifications/override/find")
+@Middlewares(authenticateMiddleware)
+export class FindClientCompanyNotificationOverrideController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Override encontrado")
+    @Post()
+    public async findClientCompanyOverride(
+        @Body() requestBody: FindClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride | ApiValidationError> {
+        try {
+            const override = await new NotificationPoliciesService().getClientCompanyOverride(requestBody);
+            this.setStatus(200);
+            if (!override) {
+                return new ApiValidationError(404, "No se encontró una preferencia específica para este cliente en esta organización");
+            }
+            return override;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("notifications/override/save")
+@Middlewares(authenticateMiddleware)
+export class UpsertClientCompanyNotificationOverrideController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Override guardado con éxito")
+    @Post()
+    public async upsertClientCompanyOverride(
+        @Body() requestBody: UpsertClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride | ApiValidationError> {
+        try {
+            const override = await new NotificationPoliciesService().upsertClientCompanyOverride(requestBody);
+            this.setStatus(200);
+            return override;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}

server/src/api/Notifications/NotificationPolicies.Service.ts

@@ -0,0 +1,132 @@
+import { connect } from "mongoose";
+import CompanyNotificationPolicy from "../../Models/NotificationPolicies/CompanyNotificationPolicy";
+import ClientNotificationPreferences from "../../Models/NotificationPolicies/ClientNotificationPreferences";
+import ClientCompanyNotificationOverride from "../../Models/NotificationPolicies/ClientCompanyNotificationOverride";
+import {
+    ICompanyNotificationPolicy,
+} from "../../Models/NotificationPolicies/CompanyNotificationPolicy.Interface";
+import {
+    IClientNotificationPreferences,
+} from "../../Models/NotificationPolicies/ClientNotificationPreferences.Interface";
+import {
+    IClientCompanyNotificationOverride,
+} from "../../Models/NotificationPolicies/ClientCompanyNotificationOverride.Interface";
+import { NotificationChannel } from "../../Models/NotificationJobs/NotificationJobs.Interface";
+
+export interface SessionUserParams {
+    sessionUser: string;
+}
+
+export interface FindCompanyPolicyParams extends SessionUserParams {
+    companyId: string;
+}
+
+export interface UpsertCompanyPolicyParams extends SessionUserParams {
+    companyId: string;
+    defaultChannels?: NotificationChannel[];
+    timezone?: string;
+    quietHours?: { from: string; to: string };
+    reminderRules?: { offset: number; enabled: boolean }[];
+}
+
+export interface FindClientPreferencesParams extends SessionUserParams {
+    clientId: string;
+}
+
+export interface UpsertClientPreferencesParams extends SessionUserParams {
+    clientId: string;
+    preferredChannels?: NotificationChannel[];
+    mutedChannels?: NotificationChannel[];
+}
+
+export interface FindClientCompanyOverrideParams extends SessionUserParams {
+    clientId: string;
+    companyId: string;
+}
+
+export interface UpsertClientCompanyOverrideParams extends SessionUserParams {
+    clientId: string;
+    companyId: string;
+    preferredChannels?: NotificationChannel[];
+    mutedChannels?: NotificationChannel[];
+}
+
+export class NotificationPoliciesService {
+    public async getCompanyPolicy(
+        params: FindCompanyPolicyParams
+    ): Promise<ICompanyNotificationPolicy | null> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return CompanyNotificationPolicy.findOne(params);
+    }
+
+    public async upsertCompanyPolicy(
+        params: UpsertCompanyPolicyParams
+    ): Promise<ICompanyNotificationPolicy> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        const data: Partial<
+            Omit<ICompanyNotificationPolicy, "id" | "companyId" | "createdAt" | "updatedAt">
+        > = {};
+        if (params.defaultChannels !== undefined) data.defaultChannels = params.defaultChannels;
+        if (params.timezone !== undefined) data.timezone = params.timezone;
+        if (params.quietHours !== undefined) data.quietHours = params.quietHours;
+        if (params.reminderRules !== undefined) data.reminderRules = params.reminderRules;
+        return CompanyNotificationPolicy.upsert({
+            companyId: params.companyId,
+            sessionUser: params.sessionUser,
+            data,
+        });
+    }
+
+    public async getClientPreferences(
+        params: FindClientPreferencesParams
+    ): Promise<IClientNotificationPreferences | null> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return ClientNotificationPreferences.findOne({
+            userId: params.clientId,
+            sessionUser: params.sessionUser,
+        });
+    }
+
+    public async upsertClientPreferences(
+        params: UpsertClientPreferencesParams
+    ): Promise<IClientNotificationPreferences> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        const data: Partial<
+            Omit<IClientNotificationPreferences, "id" | "userId" | "createdAt" | "updatedAt">
+        > = {};
+        if (params.preferredChannels !== undefined) data.preferredChannels = params.preferredChannels;
+        if (params.mutedChannels !== undefined) data.mutedChannels = params.mutedChannels;
+        return ClientNotificationPreferences.upsert({
+            userId: params.clientId,
+            sessionUser: params.sessionUser,
+            data,
+        });
+    }
+
+    public async getClientCompanyOverride(
+        params: FindClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride | null> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return ClientCompanyNotificationOverride.findOne(params);
+    }
+
+    public async upsertClientCompanyOverride(
+        params: UpsertClientCompanyOverrideParams
+    ): Promise<IClientCompanyNotificationOverride> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        const data: Partial<
+            Omit<
+                IClientCompanyNotificationOverride,
+                "id" | "clientId" | "companyId" | "createdAt" | "updatedAt"
+            >
+        > = {};
+        if (params.preferredChannels !== undefined) data.preferredChannels = params.preferredChannels;
+        if (params.mutedChannels !== undefined) data.mutedChannels = params.mutedChannels;
+        return ClientCompanyNotificationOverride.upsert({
+            clientId: params.clientId,
+            companyId: params.companyId,
+            sessionUser: params.sessionUser,
+            data,
+        });
+    }
+}

server/src/api/Notifications/Notifications.Controller.ts

@@ -0,0 +1,61 @@
+import { Body, Controller, Middlewares, Post, Route, SuccessResponse } from "tsoa";
+import { rateLimiter } from "../../middleware/ratelimiter";
+import { systemTokenMiddleware } from "../../middleware/systemToken";
+import { NotificationsManager } from "../../Models/Notifications/Notifications";
+import { ApiVoidResult } from "../../Models/Api.VoidResult.type";
+
+interface SendEmailByContentParams {
+    systemToken: string;
+    email: string;
+    subject: string;
+    message: string;
+}
+
+interface SendWapByContentParams {
+    systemToken: string;
+    phoneNumber: string;
+    message: string;
+    companyId: string;
+    sessionUser: string;
+}
+
+@Route("notifications/send-email")
+@Middlewares([rateLimiter, systemTokenMiddleware])
+export class SendEmailByContentController extends Controller {
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async sendEmailByContent(@Body() requestBody: SendEmailByContentParams): Promise<ApiVoidResult> {
+        await NotificationsManager.sendEmail({
+            email: requestBody.email,
+            subject: requestBody.subject,
+            message: requestBody.message,
+        });
+
+        this.setStatus(200);
+        return {
+            message: "Done",
+            success: true,
+        };
+    }
+}
+
+@Route("notifications/send-wap")
+@Middlewares([rateLimiter, systemTokenMiddleware])
+export class SendWapByContentController extends Controller {
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async sendWapByContent(@Body() requestBody: SendWapByContentParams): Promise<ApiVoidResult> {
+        await NotificationsManager.sendWap({
+            phoneNumber: requestBody.phoneNumber,
+            message: requestBody.message,
+            companyId: requestBody.companyId,
+            sessionUser: requestBody.sessionUser,
+        });
+
+        this.setStatus(200);
+        return {
+            message: "Done",
+            success: true,
+        };
+    }
+}

server/src/api/Ratings/Ratings.Controller.ts

@@ -0,0 +1,140 @@
+import { Body, Controller, Middlewares, Post, Response, Route, SuccessResponse } from "tsoa";
+import { ApiVoidResult } from "../../Models/Api.VoidResult.type";
+import {
+    CountRatingsByUserParams,
+    CountRatingsByUserResult,
+    CreateRatingParams,
+    PendingRatingItem,
+    PendingRatingsByUserParams,
+    ProfessionalRatingSummaryByUserParams,
+    RatingTargetReviewsParams,
+    RatingTargetReviewsResult,
+    RatingTargetSummaryParams,
+    RatingTargetSummaryResult,
+} from "../../Models/Ratings/Ratings.Interface";
+import { ApiValidationError } from "../../Models/Server.Error.model";
+import { authenticateMiddleware } from "../../middleware/authentication";
+import { ratingRateLimiter } from "../../middleware/ratelimiter";
+import { RatingsService } from "./Ratings.Service";
+
+@Route("ratings/create")
+@Middlewares([ratingRateLimiter, authenticateMiddleware])
+export class CreateRatingController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Calificación creada con éxito")
+    @Post()
+    public async createRating(@Body() requestBody: CreateRatingParams): Promise<ApiVoidResult | ApiValidationError> {
+        try {
+            await new RatingsService().createRating(requestBody);
+            this.setStatus(200);
+            return { message: "Done", success: true };
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("ratings/pending-by-user")
+@Middlewares([authenticateMiddleware])
+export class PendingRatingsByUserController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Busqueda completada con exito")
+    @Post()
+    public async pendingByUser(
+        @Body() requestBody: PendingRatingsByUserParams
+    ): Promise<PendingRatingItem[] | ApiValidationError> {
+        try {
+            const pendingRatings = await new RatingsService().pendingByUser(requestBody);
+            this.setStatus(200);
+            return pendingRatings;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("ratings/count-by-user")
+@Middlewares([authenticateMiddleware])
+export class CountRatingsByUserController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Busqueda completada con exito")
+    @Post()
+    public async countByUser(
+        @Body() requestBody: CountRatingsByUserParams
+    ): Promise<CountRatingsByUserResult | ApiValidationError> {
+        try {
+            const ratingsCount = await new RatingsService().countByUser(requestBody);
+            this.setStatus(200);
+            return ratingsCount;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("ratings/professional-summary-by-user")
+@Middlewares([authenticateMiddleware])
+export class ProfessionalRatingSummaryByUserController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Busqueda completada con exito")
+    @Post()
+    public async professionalSummaryByUser(
+        @Body() requestBody: ProfessionalRatingSummaryByUserParams
+    ): Promise<RatingTargetSummaryResult | ApiValidationError> {
+        try {
+            const ratingSummary = await new RatingsService().professionalSummaryByUser(requestBody);
+            this.setStatus(200);
+            return ratingSummary;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("ratings/target-summary")
+export class RatingTargetSummaryController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Busqueda completada con exito")
+    @Post()
+    public async summaryByTarget(
+        @Body() requestBody: RatingTargetSummaryParams
+    ): Promise<RatingTargetSummaryResult | ApiValidationError> {
+        try {
+            const ratingSummary = await new RatingsService().summaryByTarget(requestBody);
+            this.setStatus(200);
+            return ratingSummary;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("ratings/target-reviews")
+export class RatingTargetReviewsController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Busqueda completada con exito")
+    @Post()
+    public async reviewsByTarget(
+        @Body() requestBody: RatingTargetReviewsParams
+    ): Promise<RatingTargetReviewsResult | ApiValidationError> {
+        try {
+            const ratingReviews = await new RatingsService().reviewsByTarget(requestBody);
+            this.setStatus(200);
+            return ratingReviews;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}

server/src/api/Ratings/Ratings.Service.ts

@@ -0,0 +1,47 @@
+import { connect } from "mongoose";
+import RatingsList from "../../Models/Ratings/Ratings";
+import {
+    CountRatingsByUserParams,
+    CountRatingsByUserResult,
+    CreateRatingParams,
+    IRating,
+    PendingRatingItem,
+    PendingRatingsByUserParams,
+    ProfessionalRatingSummaryByUserParams,
+    RatingTargetSummaryParams,
+    RatingTargetSummaryResult,
+    RatingTargetReviewsParams,
+    RatingTargetReviewsResult,
+} from "../../Models/Ratings/Ratings.Interface";
+
+export class RatingsService {
+    public async createRating(data: CreateRatingParams): Promise<IRating> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return await RatingsList.createRating(data);
+    }
+
+    public async pendingByUser(data: PendingRatingsByUserParams): Promise<PendingRatingItem[]> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return await RatingsList.pendingByUser(data);
+    }
+
+    public async countByUser(data: CountRatingsByUserParams): Promise<CountRatingsByUserResult> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return await RatingsList.countByUser(data);
+    }
+
+    public async professionalSummaryByUser(data: ProfessionalRatingSummaryByUserParams): Promise<RatingTargetSummaryResult> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return await RatingsList.professionalSummaryByUser(data);
+    }
+
+    public async summaryByTarget(data: RatingTargetSummaryParams): Promise<RatingTargetSummaryResult> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return await RatingsList.summaryByTarget(data);
+    }
+
+    public async reviewsByTarget(data: RatingTargetReviewsParams): Promise<RatingTargetReviewsResult> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return await RatingsList.reviewsByTarget(data);
+    }
+}

server/src/api/SchedulesEnabled/Schedules.Controller.ts

@@ -5,8 +5,11 @@ import {
     CreateSchedulesEnabledParams,
     DeleteSchedulesEnabledParams,
     EnableScheduleParams,
+    ExtendReservationPeriodsParams,
     FindSchedulesEnabledParams,
     ISchedulesEnabled,
+    ReservationPeriodsSummary,
+    ReservationPeriodsSummaryParams,
     SchedulesEnabledView,
 } from "../../Models/SchedulesEnabled/SchedulesEnabled.Interface";
 import { authenticateMiddleware } from "../../middleware/authentication";
@@ -150,3 +153,45 @@ export class DisableSchedulesEnabledController extends Controller {
         }
     }
 }
+
+@Route("schedules-enabled/reservation-periods/summary")
+@Middlewares(authenticateMiddleware)
+export class ReservationPeriodsSummaryController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async summarizeReservationPeriods(
+        @Body() requestBody: ReservationPeriodsSummaryParams
+    ): Promise<ReservationPeriodsSummary | ApiValidationError> {
+        try {
+            const summary = await new SchedulesEnabledService().summarizeReservationPeriods(requestBody);
+            this.setStatus(200);
+            return summary;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}
+
+@Route("schedules-enabled/reservation-periods/extend")
+@Middlewares(authenticateMiddleware)
+export class ExtendReservationPeriodsController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async extendReservationPeriods(
+        @Body() requestBody: ExtendReservationPeriodsParams
+    ): Promise<ReservationPeriodsSummary | ApiValidationError> {
+        try {
+            const summary = await new SchedulesEnabledService().extendReservationPeriods(requestBody);
+            this.setStatus(200);
+            return summary;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}

server/src/api/SchedulesEnabled/SchedulesEnabled.Service.ts

@@ -7,6 +7,9 @@ import {
     FindSchedulesEnabledParams,
     SchedulesEnabledView,
     EnableScheduleParams,
+    ReservationPeriodsSummaryParams,
+    ReservationPeriodsSummary,
+    ExtendReservationPeriodsParams,
 } from "../../Models/SchedulesEnabled/SchedulesEnabled.Interface";
 
 export class SchedulesEnabledService {
@@ -52,4 +55,18 @@ export class SchedulesEnabledService {
 
         return schedulesEnabled;
     }
+
+    public async summarizeReservationPeriods(
+        data: ReservationPeriodsSummaryParams
+    ): Promise<ReservationPeriodsSummary> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return SchedulesEnabledList.summarizeReservationPeriods(data);
+    }
+
+    public async extendReservationPeriods(
+        data: ExtendReservationPeriodsParams
+    ): Promise<ReservationPeriodsSummary> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        return SchedulesEnabledList.extendReservationPeriods(data);
+    }
 }

server/src/api/SystemNotifications/SystemNotifications.Controller.ts

@@ -5,6 +5,8 @@ import { authenticateMiddleware } from "../../middleware/authentication";
 import {
     DeleteNotificationsByDateParams,
     DeleteSystemNotificationParams,
+    CreateSystemNotificationBySystemParams,
+    ISystemNotification,
     FindSystemNotificationsParams,
     PaginateSystemNotificationsParams,
     PaginateSystemNotificationsResults,
@@ -13,6 +15,7 @@ import {
     UpdateSystemNotificationParams,
 } from "../../Models/SystemNotifications/SystemNotification.Interface";
 import { ApiVoidResult } from "../../Models/Api.VoidResult.type";
+import { systemTokenMiddleware } from "../../middleware/systemToken";
 
 @Route("systemnotifications/set-state")
 @Middlewares(authenticateMiddleware)
@@ -151,3 +154,24 @@ export class DeleteSystemNotificationsByDateController extends Controller {
         }
     }
 }
+
+@Route("systemnotifications/create")
+@Middlewares(systemTokenMiddleware)
+export class CreateSystemNotificationsBySystemController extends Controller {
+    @Response<ApiValidationError>(500, "Ha ocurrido un error")
+    @SuccessResponse(200, "Done")
+    @Post()
+    public async createSystemNotification(
+        @Body() requestBody: CreateSystemNotificationBySystemParams
+    ): Promise<ISystemNotification | ApiValidationError> {
+        try {
+            const notification = await new SystemNotificationsService().createSystemNotification(requestBody);
+            this.setStatus(200);
+            return notification;
+        } catch (e) {
+            const errorOccurred: Error = e as Error;
+            this.setStatus(500);
+            return new ApiValidationError(500, errorOccurred.message);
+        }
+    }
+}

server/src/api/SystemNotifications/SystemNotifications.Service.ts

@@ -3,6 +3,8 @@ import SystemNoficationsList from "../../Models/SystemNotifications/SystemNotifi
 import {
     DeleteNotificationsByDateParams,
     DeleteSystemNotificationParams,
+    CreateSystemNotificationBySystemParams,
+    ISystemNotification,
     FindSystemNotificationsParams,
     PaginateSystemNotificationsParams,
     PaginateSystemNotificationsResults,
@@ -48,4 +50,12 @@ export class SystemNotificationsService {
         const notifications = await SystemNoficationsList.finUnreadNotifications(data);
         return notifications;
     }
+
+    public async createSystemNotification(
+        data: CreateSystemNotificationBySystemParams
+    ): Promise<ISystemNotification> {
+        await connect(`${process.env.DATABASE_CONNECTION}`);
+        const notification = await SystemNoficationsList.createNotificationBySystem(data);
+        return notification;
+    }
 }

server/src/index.ts

@@ -46,13 +46,6 @@ app.use(
 
 app.use(json());
 
-app.use((req, _res, next) => {
-    if (req.path === '/companies/create') {
-        require('fs').writeFileSync('request_log.json', JSON.stringify({ body: req.body, headers: req.headers }, null, 2));
-    }
-    next();
-});
-
 RegisterRoutes(app);
 
 app.use(function errorHandler(

server/src/middleware/__tests__/systemToken.test.ts

@@ -0,0 +1,60 @@
+import { Request, Response } from "express";
+import { systemTokenMiddleware } from "../systemToken";
+
+describe("systemTokenMiddleware", () => {
+    const originalSystemKey = process.env.SYSTEM_KEY;
+    const originalApiKey = process.env.API_KEY;
+
+    afterEach(() => {
+        process.env.SYSTEM_KEY = originalSystemKey;
+        process.env.API_KEY = originalApiKey;
+        jest.clearAllMocks();
+    });
+
+    function createResponse(): Response {
+        return {
+            status: jest.fn().mockReturnThis(),
+            json: jest.fn().mockReturnThis(),
+        } as unknown as Response;
+    }
+
+    it("allows requests with a valid system token", async () => {
+        process.env.SYSTEM_KEY = "system-token";
+        const request = { body: { systemToken: "system-token" } } as Request;
+        const response = createResponse();
+        const next = jest.fn();
+
+        await systemTokenMiddleware(request, response, next);
+
+        expect(next).toHaveBeenCalledTimes(1);
+        expect(response.status).not.toHaveBeenCalled();
+    });
+
+    it("rejects requests without a valid system token", async () => {
+        process.env.SYSTEM_KEY = "system-token";
+        const request = { body: { systemToken: "wrong-token" } } as Request;
+        const response = createResponse();
+        const next = jest.fn();
+
+        await systemTokenMiddleware(request, response, next);
+
+        expect(next).not.toHaveBeenCalled();
+        expect(response.status).toHaveBeenCalledWith(401);
+        expect(response.json).toHaveBeenCalledWith(
+            expect.objectContaining({ desc: "Token de sistema inválido" })
+        );
+    });
+
+    it("rejects requests when no server-side system token is configured", async () => {
+        delete process.env.SYSTEM_KEY;
+        delete process.env.API_KEY;
+        const request = { body: { systemToken: "system-token" } } as Request;
+        const response = createResponse();
+        const next = jest.fn();
+
+        await systemTokenMiddleware(request, response, next);
+
+        expect(next).not.toHaveBeenCalled();
+        expect(response.status).toHaveBeenCalledWith(401);
+    });
+});

server/src/middleware/ratelimiter.ts

@@ -2,6 +2,10 @@ import { Request, Response, NextFunction } from "express";
 import { ApiValidationError } from "../Models/Server.Error.model";
 
 const ipLastRequest = new Map<string, number>();
+const ratingIpRequests = new Map<string, number[]>();
+
+const RATING_RATE_LIMIT_WINDOW_MS = 60000;
+const RATING_RATE_LIMIT_MAX_REQUESTS = 20;
 
 // Limpia las IPs cada hora
 setInterval(() => {
@@ -10,6 +14,14 @@ setInterval(() => {
     ipLastRequest.forEach((time, ip) => {
         if (now - time > timeLimit) ipLastRequest.delete(ip);
     });
+    ratingIpRequests.forEach((times, ip) => {
+        const recentTimes = times.filter((time) => now - time <= RATING_RATE_LIMIT_WINDOW_MS);
+        if (recentTimes.length === 0) {
+            ratingIpRequests.delete(ip);
+            return;
+        }
+        ratingIpRequests.set(ip, recentTimes);
+    });
 }, 3600000);
 
 export async function rateLimiter(
@@ -31,3 +43,25 @@ export async function rateLimiter(
     ipLastRequest.set(ip, currentTime);
     next();
 }
+
+export async function ratingRateLimiter(
+    request: Request,
+    response: Response,
+    next: NextFunction
+): Promise<void | Response | ApiValidationError> {
+    const ip = request.ip;
+    const currentTime = Date.now();
+    const windowStart = currentTime - RATING_RATE_LIMIT_WINDOW_MS;
+    const recentRequests = (ratingIpRequests.get(ip) || []).filter((time) => time > windowStart);
+
+    if (recentRequests.length >= RATING_RATE_LIMIT_MAX_REQUESTS) {
+        response
+            .status(429)
+            .json(new ApiValidationError(429, "Demasiadas solicitudes. Por favor espere!"));
+        return;
+    }
+
+    recentRequests.push(currentTime);
+    ratingIpRequests.set(ip, recentRequests);
+    next();
+}

server/src/middleware/systemToken.ts

@@ -0,0 +1,19 @@
+import { NextFunction, Request, Response } from "express";
+import { ApiValidationError } from "../Models/Server.Error.model";
+
+export async function systemTokenMiddleware(
+    request: Request,
+    response: Response,
+    next: NextFunction
+): Promise<void | Response | ApiValidationError> {
+    const expectedSystemToken = process.env.SYSTEM_KEY || process.env.API_KEY;
+    const systemToken = request.body?.systemToken;
+
+    if (!expectedSystemToken || typeof systemToken !== "string" || systemToken !== expectedSystemToken) {
+        return response
+            .status(401)
+            .json(new ApiValidationError(401, "Token de sistema inválido"));
+    }
+
+    next();
+}

txbot/package-lock.json

@@ -9,7 +9,7 @@
             "version": "1.0.0",
             "license": "ISC",
             "dependencies": {
-                "@whiskeysockets/baileys": "^6.7.18",
+                "@whiskeysockets/baileys": "6.17.16",
                 "express": "^5.1.0",
                 "qrcode": "^1.5.4"
             },
@@ -20,6 +20,12 @@
                 "typescript": "^5.8.3"
             }
         },
+        "node_modules/@adiwajshing/keyed-db": {
+            "version": "0.2.4",
+            "resolved": "https://registry.npmjs.org/@adiwajshing/keyed-db/-/keyed-db-0.2.4.tgz",
+            "integrity": "sha512-yprSnAtj80/VKuDqRcFFLDYltoNV8tChNwFfIgcf6PGD4sjzWIBgs08pRuTqGH5mk5wgL6PBRSsMCZqtZwzFEw==",
+            "license": "MIT"
+        },
         "node_modules/@cacheable/node-cache": {
             "version": "1.5.5",
             "resolved": "https://registry.npmjs.org/@cacheable/node-cache/-/node-cache-1.5.5.tgz",
@@ -44,6 +50,12 @@
                 "node": ">=12"
             }
         },
+        "node_modules/@eshaz/web-worker": {
+            "version": "1.2.2",
+            "resolved": "https://registry.npmjs.org/@eshaz/web-worker/-/web-worker-1.2.2.tgz",
+            "integrity": "sha512-WxXiHFmD9u/owrzempiDlBB1ZYqiLnm9s6aPc8AlFQalq2tKmqdmMr9GXOupDgzXtqnBipj8Un0gkIm7Sjf8mw==",
+            "license": "Apache-2.0"
+        },
         "node_modules/@eslint-community/eslint-utils": {
             "version": "4.7.0",
             "resolved": "https://registry.npmjs.org/@eslint-community/eslint-utils/-/eslint-utils-4.7.0.tgz",
@@ -445,6 +457,55 @@
             "integrity": "sha512-Vvn3zZrhQZkkBE8LSuW3em98c0FwgO4nxzv6OdSxPKJIEKY2bGbHn+mhGIPerzI4twdxaP8/0+06HBpwf345Lw==",
             "license": "BSD-3-Clause"
         },
+        "node_modules/@thi.ng/bitstream": {
+            "version": "2.4.54",
+            "resolved": "https://registry.npmjs.org/@thi.ng/bitstream/-/bitstream-2.4.54.tgz",
+            "integrity": "sha512-uInkAJge5O0bWWEaYKrQpMccPbFg0z6eIA5NDCJXPm7l3rjlDje6RBHBXll3LiQz9Y051EdzlAEQRaB5hEifdg==",
+            "funding": [
+                {
+                    "type": "github",
+                    "url": "https://github.com/sponsors/postspectacular"
+                },
+                {
+                    "type": "patreon",
+                    "url": "https://patreon.com/thing_umbrella"
+                },
+                {
+                    "type": "liberapay",
+                    "url": "https://liberapay.com/thi.ng"
+                }
+            ],
+            "license": "Apache-2.0",
+            "dependencies": {
+                "@thi.ng/errors": "^2.6.16"
+            },
+            "engines": {
+                "node": ">=18"
+            }
+        },
+        "node_modules/@thi.ng/errors": {
+            "version": "2.6.16",
+            "resolved": "https://registry.npmjs.org/@thi.ng/errors/-/errors-2.6.16.tgz",
+            "integrity": "sha512-a7Lv/G0La5eTNUEIyLldpeYziyFSj3rOlWNeXFu8v+ZSb8w8EnQ/L0r0sKHux7Ru6RhUkAXrcaHU7xd1ZkWovA==",
+            "funding": [
+                {
+                    "type": "github",
+                    "url": "https://github.com/sponsors/postspectacular"
+                },
+                {
+                    "type": "patreon",
+                    "url": "https://patreon.com/thing_umbrella"
+                },
+                {
+                    "type": "liberapay",
+                    "url": "https://liberapay.com/thi.ng"
+                }
+            ],
+            "license": "Apache-2.0",
+            "engines": {
+                "node": ">=18"
+            }
+        },
         "node_modules/@tokenizer/token": {
             "version": "0.3.0",
             "resolved": "https://registry.npmjs.org/@tokenizer/token/-/token-0.3.0.tgz",
@@ -835,44 +896,97 @@
                 "url": "https://opencollective.com/eslint"
             }
         },
-        "node_modules/@whiskeysockets/baileys": {
-            "version": "6.7.18",
-            "resolved": "https://registry.npmjs.org/@whiskeysockets/baileys/-/baileys-6.7.18.tgz",
-            "integrity": "sha512-lstyxtAdOC7vuI9dWyxDg9DQlYSz8MhVsBkQUTX9EWt0GY0IJIa2Rnu4psGXa1OxgNvYwLaGSHiQBRil8mGb8g==",
-            "hasInstallScript": true,
+        "node_modules/@wasm-audio-decoders/common": {
+            "version": "9.0.7",
+            "resolved": "https://registry.npmjs.org/@wasm-audio-decoders/common/-/common-9.0.7.tgz",
+            "integrity": "sha512-WRaUuWSKV7pkttBygml/a6dIEpatq2nnZGFIoPTc5yPLkxL6Wk4YaslPM98OPQvWacvNZ+Py9xROGDtrFBDzag==",
             "license": "MIT",
             "dependencies": {
+                "@eshaz/web-worker": "1.2.2",
+                "simple-yenc": "^1.0.4"
+            }
+        },
+        "node_modules/@wasm-audio-decoders/flac": {
+            "version": "0.2.10",
+            "resolved": "https://registry.npmjs.org/@wasm-audio-decoders/flac/-/flac-0.2.10.tgz",
+            "integrity": "sha512-YfcyoD2rYRBa6ffawZKNi5qvV5HArJmNmuMVUPoutuZ2hhGi6WNSWIzgvbROGmPbFivLL764Am7xxJENWJDhjw==",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/common": "9.0.7",
+                "codec-parser": "2.5.0"
+            },
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
+        "node_modules/@wasm-audio-decoders/ogg-vorbis": {
+            "version": "0.1.20",
+            "resolved": "https://registry.npmjs.org/@wasm-audio-decoders/ogg-vorbis/-/ogg-vorbis-0.1.20.tgz",
+            "integrity": "sha512-zaQPasU5usRjUDXtXOHYED5tfkR4QMXd+EH3Nrz1+4+M5pCsdD+s9YxJqb0oqnTyRu/KUujOmu5Z/m/NT47vwg==",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/common": "9.0.7",
+                "codec-parser": "2.5.0"
+            },
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
+        "node_modules/@wasm-audio-decoders/opus-ml": {
+            "version": "0.0.2",
+            "resolved": "https://registry.npmjs.org/@wasm-audio-decoders/opus-ml/-/opus-ml-0.0.2.tgz",
+            "integrity": "sha512-58rWEqDGg+CKCyEeKm2KoxxSwTWtHh/NLTW9ObR4K8CGF6VwuuGudEI1CtniS/oSRmL1nJq/eh8MKARiluw4DQ==",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/common": "9.0.7"
+            },
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
+        "node_modules/@whiskeysockets/baileys": {
+            "version": "6.17.16",
+            "resolved": "https://registry.npmjs.org/@whiskeysockets/baileys/-/baileys-6.17.16.tgz",
+            "integrity": "sha512-cZoUaKpO4fsDUNiCtyZfbjkW0Bjl/IudzHLCvpqfqtq5TACQzNynYsYdKPJz1I8Cu/SSEvmewk0RorIs0zDWyw==",
+            "deprecated": "This version is affected by a zero-day vulnerability that allows spoofing of messages, please update to\n  the latest versions (6.7.22^ or 7.0.0-rc12^)! For more information, check out the public advisory at\n  https://github.com/WhiskeySockets/Baileys/security/advisories/GHSA-qvv5-jq5g-4cgg",
+            "license": "MIT",
+            "dependencies": {
+                "@adiwajshing/keyed-db": "^0.2.4",
                 "@cacheable/node-cache": "^1.4.0",
                 "@hapi/boom": "^9.1.3",
                 "@whiskeysockets/eslint-config": "github:whiskeysockets/eslint-config",
-                "async-mutex": "^0.5.0",
+                "async-lock": "^1.4.1",
+                "audio-decode": "^2.1.3",
                 "axios": "^1.6.0",
+                "cache-manager": "^5.7.6",
+                "libphonenumber-js": "^1.10.20",
                 "libsignal": "github:WhiskeySockets/libsignal-node",
                 "lodash": "^4.17.21",
                 "music-metadata": "^7.12.3",
                 "pino": "^9.6",
                 "protobufjs": "^7.2.4",
+                "uuid": "^10.0.0",
                 "ws": "^8.13.0"
             },
-            "engines": {
-                "node": ">=20.0.0"
-            },
             "peerDependencies": {
-                "audio-decode": "^2.1.3",
                 "jimp": "^0.16.1",
                 "link-preview-js": "^3.0.0",
+                "qrcode-terminal": "^0.12.0",
                 "sharp": "^0.32.6"
             },
             "peerDependenciesMeta": {
-                "audio-decode": {
-                    "optional": true
-                },
                 "jimp": {
                     "optional": true
                 },
                 "link-preview-js": {
                     "optional": true
                 },
+                "qrcode-terminal": {
+                    "optional": true
+                },
                 "sharp": {
                     "optional": true
                 }
@@ -1006,14 +1120,11 @@
             "license": "Python-2.0",
             "peer": true
         },
-        "node_modules/async-mutex": {
-            "version": "0.5.0",
-            "resolved": "https://registry.npmjs.org/async-mutex/-/async-mutex-0.5.0.tgz",
-            "integrity": "sha512-1A94B18jkJ3DYq284ohPxoXbfTA5HsQ7/Mf4DEhcyLx3Bz27Rh59iScbB6EPiP+B+joue6YCxcMXSbFC1tZKwA==",
-            "license": "MIT",
-            "dependencies": {
-                "tslib": "^2.4.0"
-            }
+        "node_modules/async-lock": {
+            "version": "1.4.1",
+            "resolved": "https://registry.npmjs.org/async-lock/-/async-lock-1.4.1.tgz",
+            "integrity": "sha512-Az2ZTpuytrtqENulXwO3GGv1Bztugx6TT37NIo7imr/Qo0gsYiGtSdBa2B6fsXhTpVZDNfu1Qn3pk531e3q+nQ==",
+            "license": "MIT"
         },
         "node_modules/asynckit": {
             "version": "0.4.0",
@@ -1030,6 +1141,41 @@
                 "node": ">=8.0.0"
             }
         },
+        "node_modules/audio-buffer": {
+            "version": "5.0.0",
+            "resolved": "https://registry.npmjs.org/audio-buffer/-/audio-buffer-5.0.0.tgz",
+            "integrity": "sha512-gsDyj1wwUp8u7NBB+eW6yhLb9ICf+0eBmDX8NGaAS00w8/fLqFdxUlL5Ge/U8kB64DlQhdonxYC59dXy1J7H/w==",
+            "license": "MIT"
+        },
+        "node_modules/audio-decode": {
+            "version": "2.2.3",
+            "resolved": "https://registry.npmjs.org/audio-decode/-/audio-decode-2.2.3.tgz",
+            "integrity": "sha512-Z0lHvMayR/Pad9+O9ddzaBJE0DrhZkQlStrC1RwcAHF3AhQAsdwKHeLGK8fYKyp2DDU6xHxzGb4CLMui12yVrg==",
+            "deprecated": "Renamed to @audio/decode — same API; this name remains a thin alias. npm i @audio/decode",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/flac": "^0.2.4",
+                "@wasm-audio-decoders/ogg-vorbis": "^0.1.15",
+                "audio-buffer": "^5.0.0",
+                "audio-type": "^2.2.1",
+                "mpg123-decoder": "^1.0.0",
+                "node-wav": "^0.0.2",
+                "ogg-opus-decoder": "^1.6.12",
+                "qoa-format": "^1.0.1"
+            }
+        },
+        "node_modules/audio-type": {
+            "version": "2.4.2",
+            "resolved": "https://registry.npmjs.org/audio-type/-/audio-type-2.4.2.tgz",
+            "integrity": "sha512-E9Bl1FGGDS81H/mKvaoPq0iQ8uT3qTBe6XWjipOo5kYrhLMAbjD7hREAVle0YJFahZOVbztxTdkwi0VBDJutSA==",
+            "license": "MIT",
+            "engines": {
+                "node": ">=14"
+            },
+            "funding": {
+                "url": "https://github.com/sponsors/audiojs"
+            }
+        },
         "node_modules/axios": {
             "version": "1.9.0",
             "resolved": "https://registry.npmjs.org/axios/-/axios-1.9.0.tgz",
@@ -1141,6 +1287,21 @@
                 "node": ">= 0.8"
             }
         },
+        "node_modules/cache-manager": {
+            "version": "5.7.6",
+            "resolved": "https://registry.npmjs.org/cache-manager/-/cache-manager-5.7.6.tgz",
+            "integrity": "sha512-wBxnBHjDxF1RXpHCBD6HGvKER003Ts7IIm0CHpggliHzN1RZditb7rXoduE1rplc2DEFYKxhLKgFuchXMJje9w==",
+            "license": "MIT",
+            "dependencies": {
+                "eventemitter3": "^5.0.1",
+                "lodash.clonedeep": "^4.5.0",
+                "lru-cache": "^10.2.2",
+                "promise-coalesce": "^1.1.2"
+            },
+            "engines": {
+                "node": ">= 18"
+            }
+        },
         "node_modules/cacheable": {
             "version": "1.9.0",
             "resolved": "https://registry.npmjs.org/cacheable/-/cacheable-1.9.0.tgz",
@@ -1227,6 +1388,12 @@
                 "wrap-ansi": "^6.2.0"
             }
         },
+        "node_modules/codec-parser": {
+            "version": "2.5.0",
+            "resolved": "https://registry.npmjs.org/codec-parser/-/codec-parser-2.5.0.tgz",
+            "integrity": "sha512-Ru9t80fV8B0ZiixQl8xhMTLru+dzuis/KQld32/x5T/+3LwZb0/YvQdSKytX9JqCnRdiupvAvyYJINKrXieziQ==",
+            "license": "LGPL-3.0-or-later"
+        },
         "node_modules/color-convert": {
             "version": "2.0.1",
             "resolved": "https://registry.npmjs.org/color-convert/-/color-convert-2.0.1.tgz",
@@ -1803,6 +1970,12 @@
                 "node": ">=6"
             }
         },
+        "node_modules/eventemitter3": {
+            "version": "5.0.4",
+            "resolved": "https://registry.npmjs.org/eventemitter3/-/eventemitter3-5.0.4.tgz",
+            "integrity": "sha512-mlsTRyGaPBjPedk6Bvw+aqbsXDtoAyAzm5MO7JgU+yVRyMQ5O8bD4Kcci7BS85f93veegeCPkL8R4GLClnjLFw==",
+            "license": "MIT"
+        },
         "node_modules/events": {
             "version": "3.3.0",
             "resolved": "https://registry.npmjs.org/events/-/events-3.3.0.tgz",
@@ -2460,6 +2633,12 @@
                 "node": ">= 0.8.0"
             }
         },
+        "node_modules/libphonenumber-js": {
+            "version": "1.13.9",
+            "resolved": "https://registry.npmjs.org/libphonenumber-js/-/libphonenumber-js-1.13.9.tgz",
+            "integrity": "sha512-VNS5vWMM7r0P66BYv+TQJATxExEgLxN+34hfHDVhDkUsGAE4cRg0shCNSLTXNKm7nIUscC7AfB51TjxEeF7msQ==",
+            "license": "MIT"
+        },
         "node_modules/libsignal": {
             "name": "@whiskeysockets/libsignal-node",
             "version": "2.0.1",
@@ -2526,6 +2705,12 @@
             "integrity": "sha512-v2kDEe57lecTulaDIuNTPy3Ry4gLGJ6Z1O3vE1krgXZNrsQ+LFTGHVxVjcXPs17LhbZVGedAJv8XZ1tvj5FvSg==",
             "license": "MIT"
         },
+        "node_modules/lodash.clonedeep": {
+            "version": "4.5.0",
+            "resolved": "https://registry.npmjs.org/lodash.clonedeep/-/lodash.clonedeep-4.5.0.tgz",
+            "integrity": "sha512-H5ZhCF25riFd9uB5UCkVKo61m3S/xZk1x4wA6yp/L3RFP6Z/eHH1ymQcGLo7J3GMPfm0V/7m1tryHuGVxpqEBQ==",
+            "license": "MIT"
+        },
         "node_modules/lodash.merge": {
             "version": "4.6.2",
             "resolved": "https://registry.npmjs.org/lodash.merge/-/lodash.merge-4.6.2.tgz",
@@ -2539,6 +2724,12 @@
             "integrity": "sha512-mNAgZ1GmyNhD7AuqnTG3/VQ26o760+ZYBPKjPvugO8+nLbYfX6TVpJPseBvopbdY+qpZ/lKUnmEc1LeZYS3QAA==",
             "license": "Apache-2.0"
         },
+        "node_modules/lru-cache": {
+            "version": "10.4.3",
+            "resolved": "https://registry.npmjs.org/lru-cache/-/lru-cache-10.4.3.tgz",
+            "integrity": "sha512-JNAzZcXrCt42VGLuYz0zfAzDfAvJWW6AfYlDBQyDV5DClI2m5sAmK+OIO7s59XfsRsWHp02jAJrRadPRGTt6SQ==",
+            "license": "ISC"
+        },
         "node_modules/make-error": {
             "version": "1.3.6",
             "resolved": "https://registry.npmjs.org/make-error/-/make-error-1.3.6.tgz",
@@ -2634,6 +2825,19 @@
                 "url": "https://github.com/sponsors/isaacs"
             }
         },
+        "node_modules/mpg123-decoder": {
+            "version": "1.0.3",
+            "resolved": "https://registry.npmjs.org/mpg123-decoder/-/mpg123-decoder-1.0.3.tgz",
+            "integrity": "sha512-+fjxnWigodWJm3+4pndi+KUg9TBojgn31DPk85zEsim7C6s0X5Ztc/hQYdytXkwuGXH+aB0/aEkG40Emukv6oQ==",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/common": "9.0.7"
+            },
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
         "node_modules/ms": {
             "version": "2.1.3",
             "resolved": "https://registry.npmjs.org/ms/-/ms-2.1.3.tgz",
@@ -2677,6 +2881,15 @@
                 "node": ">= 0.6"
             }
         },
+        "node_modules/node-wav": {
+            "version": "0.0.2",
+            "resolved": "https://registry.npmjs.org/node-wav/-/node-wav-0.0.2.tgz",
+            "integrity": "sha512-M6Rm/bbG6De/gKGxOpeOobx/dnGuP0dz40adqx38boqHhlWssBJZgLCPBNtb9NkrmnKYiV04xELq+R6PFOnoLA==",
+            "license": "MIT",
+            "engines": {
+                "node": ">=4.4.0"
+            }
+        },
         "node_modules/object-inspect": {
             "version": "1.13.4",
             "resolved": "https://registry.npmjs.org/object-inspect/-/object-inspect-1.13.4.tgz",
@@ -2689,6 +2902,22 @@
                 "url": "https://github.com/sponsors/ljharb"
             }
         },
+        "node_modules/ogg-opus-decoder": {
+            "version": "1.7.3",
+            "resolved": "https://registry.npmjs.org/ogg-opus-decoder/-/ogg-opus-decoder-1.7.3.tgz",
+            "integrity": "sha512-w47tiZpkLgdkpa+34VzYD8mHUj8I9kfWVZa82mBbNwDvB1byfLXSSzW/HxA4fI3e9kVlICSpXGFwMLV1LPdjwg==",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/common": "9.0.7",
+                "@wasm-audio-decoders/opus-ml": "0.0.2",
+                "codec-parser": "2.5.0",
+                "opus-decoder": "0.7.11"
+            },
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
         "node_modules/on-exit-leak-free": {
             "version": "2.1.2",
             "resolved": "https://registry.npmjs.org/on-exit-leak-free/-/on-exit-leak-free-2.1.2.tgz",
@@ -2737,6 +2966,19 @@
                 "node": ">= 0.8.0"
             }
         },
+        "node_modules/opus-decoder": {
+            "version": "0.7.11",
+            "resolved": "https://registry.npmjs.org/opus-decoder/-/opus-decoder-0.7.11.tgz",
+            "integrity": "sha512-+e+Jz3vGQLxRTBHs8YJQPRPc1Tr+/aC6coV/DlZylriA29BdHQAYXhvNRKtjftof17OFng0+P4wsFIqQu3a48A==",
+            "license": "MIT",
+            "dependencies": {
+                "@wasm-audio-decoders/common": "9.0.7"
+            },
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
         "node_modules/p-limit": {
             "version": "2.3.0",
             "resolved": "https://registry.npmjs.org/p-limit/-/p-limit-2.3.0.tgz",
@@ -2929,6 +3171,15 @@
             ],
             "license": "MIT"
         },
+        "node_modules/promise-coalesce": {
+            "version": "1.5.0",
+            "resolved": "https://registry.npmjs.org/promise-coalesce/-/promise-coalesce-1.5.0.tgz",
+            "integrity": "sha512-cTJ30U+ur1LD7pMPyQxiKIwxjtAjLsyU7ivRhVWZrX9BNIXtf78pc37vSMc8Vikx7DVzEKNk2SEJ5KWUpSG2ig==",
+            "license": "BSD-3-Clause",
+            "engines": {
+                "node": ">=16"
+            }
+        },
         "node_modules/protobufjs": {
             "version": "7.4.0",
             "resolved": "https://registry.npmjs.org/protobufjs/-/protobufjs-7.4.0.tgz",
@@ -2982,6 +3233,15 @@
                 "node": ">=6"
             }
         },
+        "node_modules/qoa-format": {
+            "version": "1.0.1",
+            "resolved": "https://registry.npmjs.org/qoa-format/-/qoa-format-1.0.1.tgz",
+            "integrity": "sha512-dMB0Z6XQjdpz/Cw4Rf6RiBpQvUSPCfYlQMWvmuWlWkAT7nDQD29cVZ1SwDUB6DYJSitHENwbt90lqfI+7bvMcw==",
+            "license": "MIT",
+            "dependencies": {
+                "@thi.ng/bitstream": "^2.2.12"
+            }
+        },
         "node_modules/qrcode": {
             "version": "1.5.4",
             "resolved": "https://registry.npmjs.org/qrcode/-/qrcode-1.5.4.tgz",
@@ -3370,6 +3630,16 @@
                 "url": "https://github.com/sponsors/ljharb"
             }
         },
+        "node_modules/simple-yenc": {
+            "version": "1.0.4",
+            "resolved": "https://registry.npmjs.org/simple-yenc/-/simple-yenc-1.0.4.tgz",
+            "integrity": "sha512-5gvxpSd79e9a3V4QDYUqnqxeD4HGlhCakVpb6gMnDD7lexJggSBJRBO5h52y/iJrdXRilX9UCuDaIJhSWm5OWw==",
+            "license": "MIT",
+            "funding": {
+                "type": "individual",
+                "url": "https://github.com/sponsors/eshaz"
+            }
+        },
         "node_modules/sonic-boom": {
             "version": "4.2.0",
             "resolved": "https://registry.npmjs.org/sonic-boom/-/sonic-boom-4.2.0.tgz",
@@ -3578,12 +3848,6 @@
                 }
             }
         },
-        "node_modules/tslib": {
-            "version": "2.8.1",
-            "resolved": "https://registry.npmjs.org/tslib/-/tslib-2.8.1.tgz",
-            "integrity": "sha512-oJFu94HQb+KVduSUQL7wnpmqnfmLsOA/nAh6b6EH0wCEoK0/mPeXU6c3wKDV83MkOuHPRHtSXKKU99IBazS/2w==",
-            "license": "0BSD"
-        },
         "node_modules/type-check": {
             "version": "0.4.0",
             "resolved": "https://registry.npmjs.org/type-check/-/type-check-0.4.0.tgz",
@@ -3649,6 +3913,20 @@
                 "punycode": "^2.1.0"
             }
         },
+        "node_modules/uuid": {
+            "version": "10.0.0",
+            "resolved": "https://registry.npmjs.org/uuid/-/uuid-10.0.0.tgz",
+            "integrity": "sha512-8XkAphELsDnEGrDxUOHB3RGvXz6TeuYSGEZBOjtTtPm2lwhGBjLgOzLHB63IUWfBpNucQjND6d3AOudO+H3RWQ==",
+            "deprecated": "uuid@10 and below is no longer supported.  For ESM codebases, update to uuid@latest.  For CommonJS codebases, use uuid@11 (but be aware this version will likely be deprecated in 2028).",
+            "funding": [
+                "https://github.com/sponsors/broofa",
+                "https://github.com/sponsors/ctavan"
+            ],
+            "license": "MIT",
+            "bin": {
+                "uuid": "dist/bin/uuid"
+            }
+        },
         "node_modules/v8-compile-cache-lib": {
             "version": "3.0.1",
             "resolved": "https://registry.npmjs.org/v8-compile-cache-lib/-/v8-compile-cache-lib-3.0.1.tgz",

txbot/package.json

@@ -12,7 +12,7 @@
     "license": "ISC",
     "description": "",
     "dependencies": {
-        "@whiskeysockets/baileys": "^6.7.18",
+        "@whiskeysockets/baileys": "6.17.16",
         "express": "^5.1.0",
         "qrcode": "^1.5.4"
     },

txbot/src/server.ts

@@ -65,7 +65,7 @@ async function startServer() {
         }
         try {
             const jid = number.endsWith("@s.whatsapp.net") ? number : `${number}@s.whatsapp.net`;
-            await sock.sendMessage(jid, { text: message, ephemeralExpiration: 0 });
+            await sock.sendMessage(jid, { text: message });
             res.json({ success: true });
         } catch (err) {
             console.error("Send error:", err);

txclient/src/Models/Appointments.model.ts

@@ -30,6 +30,7 @@ export type UpdateAppointmentParams = {
 export enum APPOINTMENT_NOTIFICATION_TYPE {
     "CREATION" = "creation",
     "REMINDER" = "reminder",
+    "CANCELLATION" = "cancellation",
 }
 
 export type SendAppointmentNotificationParams = {
@@ -41,6 +42,7 @@ export type SendAppointmentNotificationParams = {
 export type DeleteAppointmentParams = {
     id: string;
     validation?: boolean;
+    notification?: boolean;
     sessionUser: string;
 };
 

txclient/src/Models/Company.model.ts

@@ -39,10 +39,15 @@ export interface MyOranizationsView {
     appointmentAlert: string;
     templateWapNotifId: string;
     templateWapAltaId: string;
+    templateWapCancellationId: string;
     templateEmailNotifId: string;
     templateEmailAltaId: string;
+    templateEmailCancellationId: string;
     onboardingStep?: number;
     onboardingCompleted?: boolean;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
+    showPublicProfessionals: boolean;
 }
 
 export type CreateCompanyParams = {
@@ -85,10 +90,15 @@ export type UpdateCompanyParams = {
     sessionUser: string;
     templateWapNotifId?: string;
     templateWapAltaId?: string;
+    templateWapCancellationId?: string;
     templateEmailNotifId?: string;
     templateEmailAltaId?: string;
+    templateEmailCancellationId?: string;
     onboardingStep?: number;
     onboardingCompleted?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
+    showPublicProfessionals?: boolean;
 };
 
 export type DeleteCompanyParams = {
@@ -146,12 +156,17 @@ export interface ICompany {
     appointmentAlert?: string;
     templateWapNotifId?: string;
     templateWapAltaId?: string;
+    templateWapCancellationId?: string;
     templateEmailNotifId?: string;
     templateEmailAltaId?: string;
+    templateEmailCancellationId?: string;
     onboardingStep?: number;
     onboardingCompleted?: boolean;
     fixedPostIds?: Array<string>;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
+    showPublicProfessionals?: boolean;
 }
 
 export type PublicOrganizationViewParams = {
@@ -178,6 +193,9 @@ export type PublicOrganizationView = {
     longitude: number;
     appointmentAlert: string;
     banned?: boolean;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
+    showPublicProfessionals: boolean;
 };
 
 export type SetNotificationAutoParams = {

txclient/src/Models/Employees.model.ts

@@ -0,0 +1,22 @@
+export type PublicCompanyEmployeeView = {
+    employeeId: string;
+    userId: string;
+    firstName: string;
+    lastName: string;
+    avatarUrl: string;
+};
+
+export type FindPublicCompanyEmployeesParams = {
+    companyId: string;
+};
+
+export type FindPublicEmployeeParams = {
+    employeeId: string;
+};
+
+export type PublicEmployeeView = {
+    employeeId: string;
+    firstName: string;
+    lastName: string;
+    avatarUrl: string;
+};

txclient/src/Models/NotificationPreferences.model.ts

@@ -0,0 +1,63 @@
+export type NotificationChannel = "whatsapp" | "email" | "system";
+
+export interface QuietHours {
+  from: string; // "HH:mm"
+  to: string;   // "HH:mm"
+}
+
+export interface ReminderRule {
+  offset: number;   // minutes before appointment
+  enabled: boolean;
+}
+
+export interface CompanyNotificationPolicy {
+  id?: string;
+  companyId: string;
+  defaultChannels: NotificationChannel[];
+  mutedChannels?: NotificationChannel[];
+  timezone: string;
+  quietHours?: QuietHours;
+  reminderRules?: ReminderRule[];
+  createdAt: Date;
+  updatedAt: Date;
+}
+
+export interface ClientNotificationPreferences {
+  id?: string;
+  userId: string;
+  preferredChannels: NotificationChannel[];
+  mutedChannels: NotificationChannel[];
+  createdAt: Date;
+  updatedAt: Date;
+}
+
+export interface ClientCompanyNotificationOverride {
+  id?: string;
+  clientId: string;
+  companyId: string;
+  preferredChannels: NotificationChannel[];
+  mutedChannels: NotificationChannel[];
+  createdAt: Date;
+  updatedAt: Date;
+}
+
+// API params (match backend UpsertCompanyPolicyParams)
+export interface UpsertCompanyPolicyParams {
+  defaultChannels?: NotificationChannel[];
+  timezone?: string;
+  quietHours?: QuietHours;
+  reminderRules?: ReminderRule[];
+}
+
+export interface UpsertClientPreferencesParams {
+  preferredChannels?: NotificationChannel[];
+  mutedChannels?: NotificationChannel[];
+}
+
+export interface UpsertClientCompanyOverrideParams {
+  preferredChannels?: NotificationChannel[];
+  mutedChannels?: NotificationChannel[];
+}
+
+// Store mode
+export type NotificationFormMode = "company-policy" | "client-override" | "client-preferences";

txclient/src/Models/NotificationPreferences.validation.ts

@@ -0,0 +1,44 @@
+import * as Yup from "yup";
+
+const validChannels = ["whatsapp", "email", "system"] as const;
+
+export const companyPolicySchema = Yup.object().shape({
+  defaultChannels: Yup.array()
+    .of(Yup.string().oneOf(validChannels))
+    .min(1, "Select at least one channel")
+    .required("Channels are required"),
+  timezone: Yup.string().required("Timezone is required"),
+  quietHours: Yup.object()
+    .shape({
+      from: Yup.string().matches(
+        /^([01]\d|2[0-3]):([0-5]\d)$/,
+        "Invalid time format (HH:mm)"
+      ),
+      to: Yup.string().matches(
+        /^([01]\d|2[0-3]):([0-5]\d)$/,
+        "Invalid time format (HH:mm)"
+      )
+    })
+    .optional(),
+  reminderRules: Yup.array()
+    .of(
+      Yup.object().shape({
+        offset: Yup.number()
+          .min(5, "Minimum 5 minutes")
+          .max(10080, "Maximum 7 days (10080 minutes)")
+          .required("Offset is required"),
+        enabled: Yup.boolean().required()
+      })
+    )
+    .max(5, "Maximum 5 reminder rules")
+    .optional()
+});
+
+export const clientPrefsSchema = Yup.object().shape({
+  preferredChannels: Yup.array()
+    .of(Yup.string().oneOf(validChannels))
+    .optional(),
+  mutedChannels: Yup.array()
+    .of(Yup.string().oneOf(validChannels))
+    .optional()
+});

txclient/src/Models/Ratings.model.ts

@@ -0,0 +1,79 @@
+export enum RatingTargetType {
+    COMPANY = "company",
+    SERVICE = "service",
+    EMPLOYEE = "employee",
+}
+
+export const RATING_COMMENT_MAX_LENGTH = 1000;
+
+export type CreateRatingParams = {
+    appointmentId: string;
+    targetType: RatingTargetType;
+    targetId: string;
+    score: number;
+    comment?: string;
+    sessionUser: string;
+};
+
+export type PendingRatingsByUserParams = {
+    sessionUser: string;
+};
+
+export type CountRatingsByUserParams = {
+    sessionUser: string;
+};
+
+export type CountRatingsByUserResult = {
+    count: number;
+};
+
+export type ProfessionalRatingSummaryByUserParams = {
+    sessionUser: string;
+};
+
+export type RatingTargetSummaryParams = {
+    targetType: RatingTargetType;
+    targetId: string;
+};
+
+export type RatingTargetSummaryResult = {
+    averageScore: number;
+    totalCount: number;
+};
+
+export type RatingTargetReviewsParams = RatingTargetSummaryParams & {
+    page?: number;
+    pageSize?: number;
+    limit?: number;
+};
+
+export type RatingTargetReviewItem = {
+    id: string;
+    score: number;
+    comment: string;
+    createdAt: string;
+    author: {
+        displayName: string;
+        avatarUrl: string;
+    };
+};
+
+export type RatingTargetReviewsResult = {
+    reviews: RatingTargetReviewItem[];
+    total: number;
+    page: number;
+    pageSize: number;
+    totalPages: number;
+};
+
+export interface PendingRatingItem {
+    appointmentId: string;
+    appointmentDate: string;
+    targetType: RatingTargetType;
+    targetId: string;
+    targetName: string;
+    companyId: string;
+    serviceId: string;
+    employeeId: string;
+    serviceName: string;
+}

txclient/src/Models/SchedulesEnabled.type.ts

@@ -18,6 +18,49 @@ export type EnableScheduleParams = {
     sessionUser: string;
 };
 
+export type ReservationPeriodScope = "employee" | "all";
+
+export type ReservationPeriodDurationUnit = "week" | "month";
+
+export type ReservationPeriodDuration = {
+    unit: ReservationPeriodDurationUnit;
+    value: number;
+};
+
+export type ReservationPeriodsSummaryParams = {
+    companyId: string;
+    sessionUser: string;
+};
+
+export type ExtendReservationPeriodsParams = {
+    companyId: string;
+    scope: ReservationPeriodScope;
+    employeeId?: string;
+    duration?: ReservationPeriodDuration;
+    weeks?: number;
+    sessionUser: string;
+};
+
+export type ReservationPeriodEmployeeSummary = {
+    employeeId: string;
+    employeeFullName: string;
+    employeeEmail: string;
+    employeeAvatar: string;
+    employeeUserId: string;
+    isOpen: boolean;
+    currentOpenUntil: string | null;
+    daysRemaining: number | null;
+};
+
+export type ReservationPeriodsSummary = {
+    companyId: string;
+    status: "missing" | "expired" | "near-ending" | "open";
+    worstDaysRemaining: number | null;
+    currentOpenUntil: string | null;
+    nearEndingThresholdDays: number;
+    employees: ReservationPeriodEmployeeSummary[];
+};
+
 export interface SchedulesEnabledView {
     id: string;
     employeeId: string;

txclient/src/Models/Server.Error.model.ts

@@ -13,12 +13,26 @@ export class ApiValidationError implements IServerError {
     }
 }
 
-export class ApiError extends ApiValidationError {
+export class ApiError extends Error implements IServerError {
+    readonly code: number;
+    readonly desc: string;
+
     constructor(code: number, desc: string) {
-        super(code, desc);
+        const message = desc || "No pudimos completar la operación.";
+        super(message);
+        this.name = "ApiError";
+        this.code = code;
+        this.desc = message;
     }
 
     format = (): string => {
         return `Atención: ${this.desc}`;
     };
+
+    toJSON = () => ({
+        name: this.name,
+        code: this.code,
+        desc: this.desc,
+        message: this.message,
+    });
 }

txclient/src/Models/Service.model.ts

@@ -20,6 +20,8 @@ export type CreateServiceParams = {
     originalPrice: number;
     limit: number;
     sessionUser: string;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
 };
 
 export type UpdateServiceParams = {
@@ -36,6 +38,8 @@ export type UpdateServiceParams = {
     fontColor?: string;
     fontShadowColor?: string;
     sessionUser: string;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
 };
 
 export type PaginateServicesParams = {
@@ -110,6 +114,8 @@ export interface PublicServiceView {
     fontColor: string;
     fontShadowColor: string;
     banned?: boolean;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
 }
 
 export interface PublicOrganizationServiceView {
@@ -132,6 +138,8 @@ export interface IService {
     fontColor: string;
     fontShadowColor: string;
     banned?: boolean;
+    showPublicScores?: boolean;
+    showPublicOpinions?: boolean;
 }
 
 export interface CompanyServiceView {
@@ -153,4 +161,6 @@ export interface CompanyServiceView {
     fontShadowColor: string;
     published: SERVICE_PUBLISHED_STATUS;
     banned?: boolean;
+    showPublicScores: boolean;
+    showPublicOpinions: boolean;
 }

txclient/src/Models/Templates.model.ts

@@ -1,8 +1,10 @@
 export enum TemplateTypes {
     WAP_NEW_APPOINTMENT = "wap-new-appointment",
     WAP_REMINDER = "wap-reminder",
+    WAP_CANCELLATION = "wap-cancellation",
     EMAIL_NEW_APPOINTMENT = "email-new-appointment",
     EMAIL_REMINDER = "email-reminder",
+    EMAIL_CANCELLATION = "email-cancellation",
 }
 
 export const refactorFields = (text: string) => {

txclient/src/Services/Api.Service.ts

@@ -3,6 +3,26 @@ import { ApiError } from "@models/Server.Error.model";
 import axios from "@config/axios.config";
 
 class ApiService {
+    private normalizeError(error: unknown): ApiError {
+        if (error && typeof error === "object" && "response" in error) {
+            const response = (error as { response?: { data?: any; status?: number } }).response;
+            const data = response?.data;
+
+            if (data) {
+                const msg = data.desc || data.message || JSON.stringify(data.details || data) || "No pudimos completar la operación.";
+                return new ApiError(data.code || response?.status || 500, msg);
+            }
+
+            return new ApiError(response?.status || 500, "No pudimos comunicarnos con el servidor.");
+        }
+
+        if (error instanceof Error) {
+            return new ApiError(500, error.message);
+        }
+
+        return new ApiError(500, "No pudimos comunicarnos con el servidor.");
+    }
+
     /**
      * Sends a HTTP POST request to the specified endpoint with the provided data
      * and returns a promise that resolves to the response data.
@@ -19,14 +39,7 @@ class ApiService {
                     resolve(response.data);
                 })
                 .catch((error) => {
-                    try {
-                        const data = error.response.data;
-                        const msg = data.desc || data.message || JSON.stringify(data.details || data);
-                        reject(new ApiError(data.code || error.response.status || 500, msg));
-                    } catch {
-                        const errorMessage = process.env.VITE_API_UNAVAILABLE as string;
-                        reject(new ApiError(500, errorMessage));
-                    }
+                    reject(this.normalizeError(error));
                 });
         });
     }
@@ -44,16 +57,7 @@ class ApiService {
                     resolve(response.data);
                 })
                 .catch((error) => {
-                    try {
-                        console.error("Full API Error:", error.response?.data);
-                        const data = error.response.data;
-                        const msg = data.desc || data.message || JSON.stringify(data.details || data);
-                        reject(new ApiError(data.code || error.response.status || 500, msg));
-                    } catch (e) {
-                        console.error(e);
-                        const errorMessage = process.env.VITE_API_UNAVAILABLE as string;
-                        reject(new ApiError(500, errorMessage));
-                    }
+                    reject(this.normalizeError(error));
                 });
         });
     }

txclient/src/Services/Employees.Service.ts

@@ -0,0 +1,47 @@
+import { ApiError } from "@core/Models/Server.Error.model";
+import {
+    FindPublicCompanyEmployeesParams,
+    FindPublicEmployeeParams,
+    PublicCompanyEmployeeView,
+    PublicEmployeeView,
+} from "@core/Models/Employees.model";
+import ApiRequest from "@services/Api.Service";
+import * as Yup from "yup";
+
+const schemaFindPublicCompanyEmployees = Yup.object().shape({
+    companyId: Yup.string().required("No se ha proporcionado la organización."),
+});
+
+const schemaFindPublicEmployee = Yup.object().shape({
+    employeeId: Yup.string().required("No se ha proporcionado el profesional."),
+});
+
+export const findPublicCompanyEmployees = async (
+    data: FindPublicCompanyEmployeesParams
+): Promise<PublicCompanyEmployeeView[]> => {
+    return new Promise<PublicCompanyEmployeeView[]>((resolve, reject) => {
+        schemaFindPublicCompanyEmployees
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<PublicCompanyEmployeeView[]>("employees/public-by-company", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};
+
+export const findPublicEmployee = async (
+    data: FindPublicEmployeeParams
+): Promise<PublicEmployeeView> => {
+    return new Promise<PublicEmployeeView>((resolve, reject) => {
+        schemaFindPublicEmployee
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<PublicEmployeeView>("employees/public-by-id", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};

txclient/src/Services/Notifications.Service.ts

@@ -0,0 +1,27 @@
+import ApiRequest from "@services/Api.Service";
+import {
+  CompanyNotificationPolicy,
+  ClientNotificationPreferences,
+  ClientCompanyNotificationOverride,
+  UpsertCompanyPolicyParams,
+  UpsertClientPreferencesParams,
+  UpsertClientCompanyOverrideParams
+} from "@models/NotificationPreferences.model";
+
+export const getCompanyPolicy = (companyId: string, sessionUser: string): Promise<CompanyNotificationPolicy> =>
+  ApiRequest.post<CompanyNotificationPolicy>("notifications/policy/find", { companyId, sessionUser });
+
+export const upsertCompanyPolicy = (companyId: string, sessionUser: string, data: UpsertCompanyPolicyParams): Promise<CompanyNotificationPolicy> =>
+  ApiRequest.post<CompanyNotificationPolicy>("notifications/policy/save", { companyId, sessionUser, ...data });
+
+export const getClientPreferences = (userId: string, sessionUser: string): Promise<ClientNotificationPreferences> =>
+  ApiRequest.post<ClientNotificationPreferences>("notifications/preferences/find", { clientId: userId, sessionUser });
+
+export const upsertClientPreferences = (userId: string, sessionUser: string, data: UpsertClientPreferencesParams): Promise<ClientNotificationPreferences> =>
+  ApiRequest.post<ClientNotificationPreferences>("notifications/preferences/save", { clientId: userId, sessionUser, ...data });
+
+export const getClientCompanyOverride = (clientId: string, companyId: string, sessionUser: string): Promise<ClientCompanyNotificationOverride> =>
+  ApiRequest.post<ClientCompanyNotificationOverride>("notifications/override/find", { clientId, companyId, sessionUser });
+
+export const upsertClientCompanyOverride = (clientId: string, companyId: string, sessionUser: string, data: UpsertClientCompanyOverrideParams): Promise<ClientCompanyNotificationOverride> =>
+  ApiRequest.post<ClientCompanyNotificationOverride>("notifications/override/save", { clientId, companyId, sessionUser, ...data });

txclient/src/Services/Ratings.Service.ts

@@ -0,0 +1,134 @@
+import ApiRequest from "@services/Api.Service";
+import { ApiVoidResult } from "@core/Models/Api.VoidResult.type";
+import { ApiError } from "@core/Models/Server.Error.model";
+import {
+    CountRatingsByUserParams,
+    CountRatingsByUserResult,
+    CreateRatingParams,
+    PendingRatingItem,
+    PendingRatingsByUserParams,
+    ProfessionalRatingSummaryByUserParams,
+    RATING_COMMENT_MAX_LENGTH,
+    RatingTargetSummaryParams,
+    RatingTargetSummaryResult,
+    RatingTargetReviewsParams,
+    RatingTargetReviewsResult,
+    RatingTargetType,
+} from "@core/Models/Ratings.model";
+import * as Yup from "yup";
+
+const schemaPendingRatingsByUser = Yup.object().shape({
+    sessionUser: Yup.string().required("Para ver tus calificaciones pendientes debes iniciar sesión."),
+});
+
+const schemaCountRatingsByUser = Yup.object().shape({
+    sessionUser: Yup.string().required("Para ver tus opiniones realizadas debes iniciar sesión."),
+});
+
+const schemaProfessionalRatingSummaryByUser = Yup.object().shape({
+    sessionUser: Yup.string().required("Para ver tu puntaje profesional debes iniciar sesión."),
+});
+
+const schemaCreateRating = Yup.object().shape({
+    appointmentId: Yup.string().required("No se ha proporcionado el turno."),
+    targetType: Yup.string()
+        .oneOf(Object.values(RatingTargetType), "El tipo de calificación no es válido.")
+        .required("No se ha proporcionado el tipo de calificación."),
+    targetId: Yup.string().required("No se ha proporcionado el item a calificar."),
+    score: Yup.number().integer().min(1).max(5).required("Selecciona una calificación."),
+    comment: Yup.string().max(RATING_COMMENT_MAX_LENGTH, `El comentario no puede superar los ${RATING_COMMENT_MAX_LENGTH} caracteres.`),
+    sessionUser: Yup.string().required("Para calificar debes iniciar sesión."),
+});
+
+const schemaRatingTargetSummary = Yup.object().shape({
+    targetType: Yup.string()
+        .oneOf(Object.values(RatingTargetType), "El tipo de calificación no es válido.")
+        .required("No se ha proporcionado el tipo de calificación."),
+    targetId: Yup.string().required("No se ha proporcionado el item calificado."),
+});
+
+const schemaRatingTargetReviews = schemaRatingTargetSummary.shape({
+    page: Yup.number().integer().min(1),
+    pageSize: Yup.number().integer().min(1).max(20),
+    limit: Yup.number().integer().min(1).max(20),
+});
+
+export const pendingRatingsByUser = async (data: PendingRatingsByUserParams): Promise<PendingRatingItem[]> => {
+    return new Promise<PendingRatingItem[]>((resolve, reject) => {
+        schemaPendingRatingsByUser
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<PendingRatingItem[]>("ratings/pending-by-user", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};
+
+export const countRatingsByUser = async (data: CountRatingsByUserParams): Promise<CountRatingsByUserResult> => {
+    return new Promise<CountRatingsByUserResult>((resolve, reject) => {
+        schemaCountRatingsByUser
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<CountRatingsByUserResult>("ratings/count-by-user", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};
+
+export const professionalRatingSummaryByUser = async (
+    data: ProfessionalRatingSummaryByUserParams
+): Promise<RatingTargetSummaryResult> => {
+    return new Promise<RatingTargetSummaryResult>((resolve, reject) => {
+        schemaProfessionalRatingSummaryByUser
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<RatingTargetSummaryResult>("ratings/professional-summary-by-user", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};
+
+export const createRating = async (data: CreateRatingParams): Promise<ApiVoidResult> => {
+    return new Promise<ApiVoidResult>((resolve, reject) => {
+        schemaCreateRating
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<ApiVoidResult>("ratings/create", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};
+
+export const ratingTargetSummary = async (data: RatingTargetSummaryParams): Promise<RatingTargetSummaryResult> => {
+    return new Promise<RatingTargetSummaryResult>((resolve, reject) => {
+        schemaRatingTargetSummary
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<RatingTargetSummaryResult>("ratings/target-summary", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};
+
+export const ratingTargetReviews = async (data: RatingTargetReviewsParams): Promise<RatingTargetReviewsResult> => {
+    return new Promise<RatingTargetReviewsResult>((resolve, reject) => {
+        schemaRatingTargetReviews
+            .validate(data, { abortEarly: true })
+            .then(() => {
+                resolve(ApiRequest.post<RatingTargetReviewsResult>("ratings/target-reviews", data));
+            })
+            .catch((error) => {
+                reject(new ApiError(500, error.message));
+            });
+    });
+};

txclient/src/Store/Confirm.Store.ts

@@ -1,12 +1,15 @@
 import { create } from "zustand";
+import type { ReactNode } from "react";
 
 interface IConfirmStore {
     visible: boolean;
     message: string;
+    content?: ReactNode;
     title: string;
     onConfirm: () => void;
     onCancel: () => void;
     show: (message: string, onConfirm: () => void, onCancel: () => void) => void;
+    showContent: (message: string, content: ReactNode, onConfirm: () => void, onCancel: () => void) => void;
     close: () => void;
     clear: () => void;
 }
@@ -16,6 +19,7 @@ export type ConfirmState = IConfirmStore;
 const useConfirmStore = create<ConfirmState>()((set) => ({
     visible: false,
     message: "",
+    content: undefined,
     title: "",
     onConfirm: () => {},
     onCancel: () => {},
@@ -23,6 +27,16 @@ const useConfirmStore = create<ConfirmState>()((set) => ({
         set(() => ({
             visible: true,
             message: message,
+            content: undefined,
+            onConfirm: onConfirm,
+            onCancel: onCancel,
+            title: "Atención",
+        })),
+    showContent: (message: string, content: ReactNode, onConfirm: () => void, onCancel: () => void) =>
+        set(() => ({
+            visible: true,
+            message: message,
+            content: content,
             onConfirm: onConfirm,
             onCancel: onCancel,
             title: "Atención",
@@ -31,6 +45,7 @@ const useConfirmStore = create<ConfirmState>()((set) => ({
         set(() => ({
             visible: false,
             message: "",
+            content: undefined,
             onConfirm: () => {},
             onCancel: () => {},
             title: "",
@@ -39,6 +54,7 @@ const useConfirmStore = create<ConfirmState>()((set) => ({
         set(() => ({
             visible: false,
             message: "",
+            content: undefined,
             onConfirm: () => {},
             onCancel: () => {},
             title: "",

txclient/src/Store/NotificationPreferences.Store.ts

@@ -0,0 +1,75 @@
+import { create } from "zustand";
+import {
+  NotificationFormMode,
+  CompanyNotificationPolicy,
+  ClientNotificationPreferences,
+  ClientCompanyNotificationOverride
+} from "@models/NotificationPreferences.model";
+
+interface NotificationPreferencesState {
+  mode: NotificationFormMode;
+  companyId: string;
+  clientId: string;
+  companyPolicy: CompanyNotificationPolicy | null;
+  clientPreferences: ClientNotificationPreferences | null;
+  clientOverride: ClientCompanyNotificationOverride | null;
+  formData: {
+    defaultChannels: string[];
+    preferredChannels: string[];
+    mutedChannels: string[];
+    timezone: string;
+    quietHours: { from: string; to: string } | null;
+    reminderRules: { offset: number; enabled: boolean }[];
+  };
+  isDirty: boolean;
+  loading: boolean;
+  setMode: (mode: NotificationFormMode) => void;
+  setCompanyId: (companyId: string) => void;
+  setClientId: (clientId: string) => void;
+  setCompanyPolicy: (policy: CompanyNotificationPolicy | null) => void;
+  setClientPreferences: (preferences: ClientNotificationPreferences | null) => void;
+  setClientOverride: (override: ClientCompanyNotificationOverride | null) => void;
+  updateFormData: (data: Partial<NotificationPreferencesState["formData"]>) => void;
+  setDirty: (dirty: boolean) => void;
+  setLoading: (loading: boolean) => void;
+  resetForm: () => void;
+}
+
+const initialFormData = {
+  defaultChannels: [],
+  preferredChannels: [],
+  mutedChannels: [],
+  timezone: "America/Argentina/Buenos_Aires",
+  quietHours: null,
+  reminderRules: []
+};
+
+export const useNotificationPreferencesStore = create<NotificationPreferencesState>()((set) => ({
+  mode: "company-policy",
+  companyId: "",
+  clientId: "",
+  companyPolicy: null,
+  clientPreferences: null,
+  clientOverride: null,
+  formData: { ...initialFormData },
+  isDirty: false,
+  loading: false,
+  setMode: (mode) => set({ mode }),
+  setCompanyId: (companyId) => set({ companyId }),
+  setClientId: (clientId) => set({ clientId }),
+  setCompanyPolicy: (policy) => set({ companyPolicy: policy }),
+  setClientPreferences: (preferences) => set({ clientPreferences: preferences }),
+  setClientOverride: (override) => set({ clientOverride: override }),
+  updateFormData: (data) =>
+    set((state) => ({
+      formData: { ...state.formData, ...data },
+      isDirty: true
+    })),
+  setDirty: (dirty) => set({ isDirty: dirty }),
+  setLoading: (loading) => set({ loading }),
+  resetForm: () =>
+    set({
+      formData: { ...initialFormData },
+      isDirty: false
+    })
+}));